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Homewood Suites by Hilton Rocky Mount
4.5/596 avaliações
Overcharged and website STILL lists pool under ”Your stay includes” on the booking page I booked the room on the Hilton Honors app at around $240 a night. Upon checking receipt, I was charged $316 a night! No way I booked it at that rate. Sales manager insisted that was the rate, but NO other families I stayed there with paid that amount per night. (there for softball tourney). If you look now, they do not have a $316 rate for ANY nights except maybe holidays! I also NEVER got a confirmation email with the rate on it. Front desk was rude. Breaker in room kept tripping and I had to reset it several times. No manager's reception like the website and elevator stickers advertise. breakfast was decent one day, raw sausage links the next. Using app we pre-checked in and chose a room. Upon arrival the room chosen was given away. What's the point? THE POOL IS AND HAS BEEN CLOSED FOR 2022. But the booking page, where you chose your room, STILL has it listed in the ”Your stay includes” section. They HIDE the fact the pool is closed behind an obscure link that you have to go hunting for. Disappointing hotel for a Hilton member since 2014. Thankfully Hilton Corporate loaded me with Points to soften the blow of this cruddy stay and smarmy business practices.
Residence Inn Rocky Mount
3.8/536 avaliações
Still quite good, quiet but undisturbed service, not so hard, but let the guests feel at ease!
Fairfield Inn & Suites Rocky Mount
4.2/5101 avaliações
We stayed at this property on our way to Washington DC. I booked the room while traveling from our home in Florida. I received a call from Vanessa who was inquiring as to which accessible room we would need. I explained that our daughter was in a wheelchair and that we would need room to maneuver her in the room. She said that she would make sure that the room would accommodate us. When we got to the room that evening, it was exactly what we had asked for. When we checked out this morning, Vanessa was at the front desk and asked if everything worked out. We often deal with challenges when traveling with our daughter and we have never had a property reach out to us prior to our stay to make sure that our room accommodations will work. Thank you Vanessa for making our stay a welcoming one!!!

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Informações sobre viagens locais

Maior preçoVND 9.719.908
Menor preçoVND 1.856.499
Quantidade de avaliações380
Quantidade de hotéis8
Preço médio (dias úteis)VND 3.831.524
Preço médio (fins de semana)VND 5.269.656