Descubra sua estadia em Rocky Mount

Overcharged and website STILL lists pool under ”Your stay includes” on the booking page I booked the room on the Hilton Honors app at around $240 a night. Upon checking receipt, I was charged $316 a night! No way I booked it at that rate. Sales manager insisted that was the rate, but NO other families I stayed there with paid that amount per night. (there for softball tourney). If you look now, they do not have a $316 rate for ANY nights except maybe holidays! I also NEVER got a confirmation email with the rate on it. Front desk was rude. Breaker in room kept tripping and I had to reset it several times. No manager's reception like the website and elevator stickers advertise. breakfast was decent one day, raw sausage links the next. Using app we pre-checked in and chose a room. Upon arrival the room chosen was given away. What's the point? THE POOL IS AND HAS BEEN CLOSED FOR 2022. But the booking page, where you chose your room, STILL has it listed in the ”Your stay includes” section. They HIDE the fact the pool is closed behind an obscure link that you have to go hunting for. Disappointing hotel for a Hilton member since 2014. Thankfully Hilton Corporate loaded me with Points to soften the blow of this cruddy stay and smarmy business practices.

Still quite good, quiet but undisturbed service, not so hard, but let the guests feel at ease!

We stayed at this property on our way to Washington DC. I booked the room while traveling from our home in Florida. I received a call from Vanessa who was inquiring as to which accessible room we would need. I explained that our daughter was in a wheelchair and that we would need room to maneuver her in the room. She said that she would make sure that the room would accommodate us. When we got to the room that evening, it was exactly what we had asked for. When we checked out this morning, Vanessa was at the front desk and asked if everything worked out. We often deal with challenges when traveling with our daughter and we have never had a property reach out to us prior to our stay to make sure that our room accommodations will work. Thank you Vanessa for making our stay a welcoming one!!!

Friendly professional service! My room was clean and the staff provided the items I needed for our three night stay. Our room for activities was excellent for entertainment. The food and drinks served were outstanding.We look forward to returning next year.

I arrived after midnight and although I didn't get a ground floor room as requested I was able to use the elevator to get to the 2nd floor. The room was good enough for me and my quick stay but I would be hesitant to stay with my family. Which isn't a bad mark on this Quality Inn. My wife just expects more in a stay than I do. The room was decent, the bed was comfortable, the ac worked well, so I was good for my short stay. I couldn't get the deadbolt to catch so I put the latch on and scooted the oversized chair over in front of the door. There was some trash behind the chair that got missed but overall the room was okay. The upper halls need more lights and the property needs some better upkeep but as long as they don't try to overcharge for the room and know what their price point should be I would stay here again.

Loved this place treat us like family the staff they rock they think about the guess all the night which so the best way to go