Hotéis em Recreio dos Bandeirantes

Unfortunately there is a lack of kindness in the reception of the hotel. They discriminate against customers for booking through the website, speak several times during the service ”your booking was through the website”. As for the pool, it is wonderful, but there is a lack of use policy, such as not eating and drinking inside the pool. Unfortunate, because the space is wonderful, but I was disgusted to imagine the dirty water of food scraps and pee.

Carol at Ramada Hotel Recreio has helped me a lot in booking rooms, answering my questions and being resourceful. She is really professional and caring, and has exceptional customer service skills. She always has a smile on her face and really goes out of her way whenever I requested her help. I think she is the biggest asset Ramada Hotels have here and should be recognized as such.

O atendimento na recepção foi o melhor. Os quartos eram bem limpos, o café da manhã é ótimo. Extremamente espaçoso, piscina bem limpa. Foi realmente um dos melhores hotéis que me hospedei e o preço é muito em conta.

Chegamos ao hotel por volta das 17h50, e já na entrada, ao questionarmos ao segurança a respeito do estacionamento do hotel, recebemos apenas a resposta de que estava lotado. Questionamos onde seria o tal estacionamento, e o mesmo respondeu que era logo após o prédio, em um portão branco. Estacionamos o carro ao lado, e não havia, no portão ou em algum ponto perto dele, indicação de que aquele era o estacionamento do hotel, bem como sua lotação. Chegamos em um horário já distante do tempo em que se inicia o checkin, mas mesmo assim nos deparamos com uma enorme fila para fazê-lo. Após passarmos mais ou menos 40 minutos na fila, fizemos o checkin e subimos para o quarto. O quarto em si é bom, apesar de ter pontos que necessitam de atenção. Ele é muito mal iluminado, contando apenas com dois ”spots” de luz, bem pequenos, e um abajur. Além disso, no banheiro encontrei muitas falhas no teto, inclusive uma parte que parece como um alçapão, porém toda deteriorada. No dia seguinte, quando fomos ao café da manhã, nos deparamos com mais uma fila. Chegamos ao café da manhã por volta das 9h40, ou seja, faltando 20 min para o fim do serviço, que em si é muito bom, porém me chamou atenção para certos pontos. Como o salão principal estava lotado, alocaram os hóspedes em outro salão improvisado, no saguão do hotel, que imagino ser uma prática devido à lotação habitual do fim de semana. O café da manhã oferecido é bom, porém nada fora do comum. O serviço é precário, os 30 minutos em que estivemos sentados, não passou nenhum funcionário para recolher os pratos que os outros hóspedes haviam deixado na mesa, além de falta de reposição quanto a pratos e talheres. Já visitei alguns hotéis pelo mundo afora, mas nunca vi um hotel que imediatamente no horário em que se encerra o buffet, começa a rapidamente recolher toda a comida disponível. O que sempre vi são os funcionários pararem de repor a comida em certo horário. Dada as filas do hotel, o mínimo seria o horário ser extendido aos finais de semana, penso eu. Por fim, no checkout, o diálogo com o recepcionista foi rápido e sucinto. Ele questionou se haviamos consumido algo do frigobar, e era isso. Não havia papel para assinar, não havia conferência do quarto, nada. Então tá... Não chegamos a utilizar a piscina e a academia, por isso não posso escrever sobre. Minha opinião final é que o hotel é muito grande, bonito e bem localizado. No entanto peca em muitos pontos, como conservação e administração em si.

Excellent service, very comfortable rooms and very good breakfast.A special thank for Melissa who was very helpful in a situation that would have everything to be unpleasant.

I went to Rio de Janeiro for the second time and stayed at this great hotel. There is nothing to complain about, just praise and congratulations for the excellent service, great location and beautiful AP. I am already looking forward to the next booking

　2020年３月に5泊しました。空港からホテルまでタクシー・車以外の交通手段はありません。空港のarrivalで雲助タクシーに引っかかって、BRL280を払って乗ってしまいました（通常のタクシー料金はBRL100~120）。しかも交通事情が悪く、1時間半はかかります。特に夕方の時間帯は渋滞がひどく、夜７時発フライトの荷物チェックインの締め切り時間を過ぎてしまって、改めて当日片道航空券を買い直す羽目に。GIG-TYO間でUSD5800もかかってしまい散財しました。皆さま、余裕を持って行動されることをお薦めします。 　ホテルはビーチ沿いにあり、屋上にジムとプールがあります。屋上からの眺めと同様、窓からも景色が良くて堪能しました（朝日の写真参照）。部屋は広くありませんが十分でした。清掃も行き届いておりましたが、safety boxの不具合で、毎日、担当係の人を呼ぶ羽目になりました。気さくに来てくれて、友達になりました。シャワーの出具合も天井からの場合は良かったですが、ハンドタイプからの出具合は悪かったです。夜間は道沿いですが静かで、ベッドの寝心地も良かったです。TV は地元ローカル局と、BBC, CNN, スペインなどがメインで日本語放送はありません。朝食は写真の通り豊富でした。自分で作るジューサーもありますので、お好みの味で飲めます（写真参照）。ホテル前がビーチになっています。また徒歩圏内にスーパーもありますので、飲み物やテイクアウト食料が買えて便利です。またTaxiで10分位乗ると、Olegario Maciel Av.沿いにブティック、レストラン、銀行などが立ち並び、夜は楽しめました。ホテルのスタッフは皆さん親切で、ツアーの予約やホテル周辺の案内など、また雑談にも気軽に応じてくれていい人たちばかりでした。Rioは見どころが多く、魅力たっぷりです（写真参照）。次回は散財しないように注意して、再訪したいと思います。 　I visited on March 2020 and stayed at 5 nights. This hotel is built at ocean front. So, short distance walk to beach is very convenient. Room is very clean in spite of a little bit small, and very comfortable with quiet at night. Breakfast is very delicious with many items. All staff is very kindly person with good speaking in English. The distance is far from the airport and take a long time due to the traffic jam. Therefore, it is necessary you have to have a enough time.

Friendly reception staff, safe and convenient area, with malls and mini markets walking distance. However, when we got to our room, the maid wasn’t done cleaning and was almost rude telling us to get a different room because she wasn’t going to have time to finish cleaning before going home. We called the receptionist and he came up with keys to a new room. The rooms are very basic and need an upgrade desperately, but the bathrooms are clean. The curtains are grimy, lots of dust under the beds. The A/C works well and the showers are great. The breakfast buffet is adequate, but not great. Runny scrambled eggs, dry cakes, etc. It served our family fine, but there’s no luxury here.

With a stay at KS Beach Hotel in Rio de Janeiro (Recreio dos Bandeirantes), you'll be steps from Posto 12 and 12 minutes by foot from Chico Mendes Municipal Park. This beach hotel is 2.8 mi (4.6 km) from Recreio Shopping Center and 5.7 mi (9.2 km) from RioCentro Convention Center.Enjoy recreation amenities such as a sauna or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's late night room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

We only spend 1 night in the hotel, arrived at 13h on day 04/09 on day 12h. We went on an indication of a friend and was a great experience. We arrived just before the check-in time, it is 14:00, and we could get up to the apt. We asked for room service for lunch, the meal came fast and was very tasty. No charge is charged for served on the apt. The values of the cardapio are compatible, nothing out of the normal. The large suit, comfortable bed, fridge supplied with water and refrigerant and without charge to use with your things; good bathroom, good shower. We were in front of the lifts, we thought it would be noisy, but for our happiness it was quiet, a good morning coffee with many options, the staff of the reception could be more nice, but nothing to catch the stay. Super recommendation!