Citystate Asturias Hotel Palawan

Our overnight stay at Citystate Asturias Hotel proved to be a delightful introduction to Puerto Princesa, offering a warm welcome and impeccable service from start to finish. From the moment we arrived at the hotel after a long flight, we were greeted by an exceptional team of staff who went above and beyond to ensure our comfort and satisfaction. Despite the numerous bags we had in tow, every member of the staff, from the guard to the receptionist, eagerly assisted us, making us feel truly valued as guests. A special mention must be made for Henry at the Front Desk, whose hospitality and professionalism stood out during our stay. From arranging our airport transfer to facilitating our check-in and check-out, Henry's dedication to ensuring our needs were met was evident at every turn, making him a true asset to the hotel. Entering our room, we were pleasantly surprised by its cozy charm. While it may not boast the sleek modernity of newer establishments, the room offered everything we needed and more. The comfortable furnishings, coupled with thoughtful amenities, provided a relaxing haven after a day of travel. One of the highlights of our stay was the complimentary buffet breakfast offered at Citystate Asturias Hotel. With a wide array of options to choose from, ranging from local delicacies to international favorites, the breakfast spread exceeded our expectations in both variety and taste. It was a delightful start to our day, setting the tone for a memorable stay in Puerto Princesa. Overall, our experience at Citystate Asturias Hotel was marked by exceptional hospitality, comfortable accommodations, and delectable dining options. For anyone seeking a welcoming retreat in Puerto Princesa, this hotel comes highly recommended, thanks to its attentive staff, cozy rooms, and sumptuous breakfast offerings.

While the service at City State Asturias Hotel was commendable, with attentive assistance from the moment of arrival to reaching our room, there were some areas that fell short. The buffet offered limited choices, which was disappointing. Additionally, our room's toilet bathtub was faulty, and despite requesting service, it was not fixed during our stay. Nevertheless, these issues did not significantly impact our overall experience, and we still found our stay to be satisfactory.

The service was excellent. The staff in receiption helped in everything ( consultation, car rental etc.) Food in breakfast was rich and tasty. I can advice to everybody this hotel