Hotéis próximos a Liberty Square em Porto

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

The room on the 1st floor was Spacious, clean, the air con and black out curtains worked well and the bathroom had 2 sinks, a bidet and a large shower. The staff are all very helpful, polite and friendly. The lovely roof top terrace is a great bonus after a day sightseeing, the drinks are reasonably priced e.g. 3.50 euros for a large beer and 7 for a cocktail (these are well made, not like a certain place we went too in Porto -WOW !!) you could taste the alcohol and the bar staff will bring them up to you, also a very nice addition is free nibbles later in the afternoon. All round great hotel.

Breakfast is great, there is parking space, about 10 minutes walk from the river, shopping mall next to it .. there is a food center ... taxi taxi point, very convenient

Due to price and proximity to the airport, I chose to stay here for a night while waiting for my flight back to the USA. Why due to price, might you ask? Well, doesn’t 63 USD sound amazing, especially since neighboring hotels were selling in the hundreds that same night? I tried booking that young-adult discount rate online prior to arriving at the property, which I knew was only available for purchase on the official hotel site but assumed I could easily get at the check-in counter as well. The site was down or not accepting my bank account for whatever reason, even after clearing all fraud protection freezes and things like that. Please know that when I say the following, I’m not putting direct blame on the individual staff members at Stay Hotel Porto Airport. I’m putting blame on the larger system. BUT it still needs to be said. I wish the staff could have quickly given me the $63 rate at the check-in counter, KNOWING I was having trouble with the website/app and should’ve been entitled to it with a better payment method. By the time I tried and tried and tried to get the rate to go through, the $63 rate had expired and the next best option was for $81, still exclusive to the app. And sure enough, know what happened when I tried paying for the $81? Still no luck. When the clock struck midnight, all hope was lost for a cheaper rate—the app reset its prices to the next night, and I had to pay a rate of around $100 at the counter to get a room right then. A valid argument could be to ask why I’m this picky about the prices, since when viewing it macroscopically, the differences aren’t that extreme. But I was traveling on a VERY tight budget. Every little amount counts a ton. And being at the end of my trip, my finances were in jeopardy more than they’d been at any other point in Europe. So I lost out on 40 bucks, which adjusted for non-backpacker inflation is 400 bucks. Or more. The last thing I’m going to add to the unfortunate pricing situation is one where I feel arguably the most disappointed about. Yes it’s apparently company rules not to book rates over the counter that are supposed to be booked online. But I didn’t feel that sense of sympathy or apology from either of the two employees at the desk. They were kind and friendly enough, which was expected—but when something goes wrong out of the customer’s control, I also expect clear, explicit concern and care to be verbalized. I don’t think they really “cared” that I missed out on a cheap rate because their company’s app payment portal malfunctioned. One of the ladies even told me (when I asked if this was a common issue with foreigners) that this scenario occurs roughly once each WEEK, which she labeled as not very common…but I beg to differ. I’m not saying they should fix the app issue…but they should’ve given me something like an apology. Quickly to fulfill my job responsibilities as an objective and comprehensive reviewer…the room was clean and comfy, the bathroom was spacious with

The hotel is a modern hotel with large rooms, light and comfortable. It is recommended because it is near the airport, if you have to stay**** one night do not hesitate to choose this hotel.

El hotel está ubicado a unos 20 minutos de Oporto. Bien comunicado con bus casi a la puerta y perfectamente si vas en coche. La limpieza es extraordinaria, tanto en las habitaciones como en el resto de estancias. La lencería (toallas y ropa de cama) de muy buena calidad. Estupendo tener aire acondicionado en la habitación. Todo el personal muy amable en todo momento y dando solución a nuestras consultas siempre con una sonrisa (pisos, recepción, buffet) El desayuno correcto. Un gran detalle hacer un guiño a la gastronomía portuguesa ofreciendo pasteles de nata. El parking cerrado y gratuito también es un plus a valorar. Me gustaría felicitar por la gestión del establecimiento y a todo el personal que lo hace posible. Se nota todo el trabajo que hay detrás para que los clientes nos sintamos así de bien. ¡Enhorabuena, equipazo!

Thank you for giving us such a fantastic experience, your hotel and the views from our room were just outstanding! We loved reading about its history and about its floral theme - thank you. We had outstanding service from all your wonderful staff, even although some of them are still learning they tried their best to be helpful. Special mention goes to Rishi Raj in the Dining room for being so very helpful and efficient, always going out of his way to give us excellent service. Also, Andre in the bar, although still learning his trade, was very friendly and efficient. Tomas and all of the receptionists were constantly helping us and were very friendly. We thank them so much for upgrading us to a beautiful junior suite as we were celebrating our anniversary - so very kind and thoughtful. The girls cleaning our room did so extremely well. We would definitely recommend a stay at this beautiful hotel, being right beside the Douro river - you couldn't get a better position from our room on the 8th floor! The view of the river and sunsets were just spectacular. All I have left to say is thank you so very much to all the wonderful staff at the Pestana Douro for helping us have a wonderful holiday ! Porto is just beautiful and definitely worth a visit 😍

I stayed here with 2 friends last week for 5 nights in a triple room. Word of warning for anyone considering a triple room - there's minimal privacy! Whilst the breakfast options are good, it can get hectic in the breakfast room. One morning, both coffee machines broke which means we had to leave the hotel to get coffee which isn't ideal. On this morning, it seems the hotel was short staffed as there was no cutlery or plates, cups, etc. We had to write this morning off and seek breakfast elsewhere, too. The young man who works the night shift seems to dislike his job, a lot. We encountered him a few times. I tried to make conversation with him on two occasions - he simply was not bothered to attempt to engage. We also got stuck in the elevator one morning. It took approx 5 minutes for a staff member to help us despite pressing the call bell three times. They powered down the elevator (to be left in complete darkness!) and once the door opened, they told us that ”this sometimes happens”. Completely unacceptable. We did meet one lovely staff member who worked at the bar. He was so courteous and helpful and always took time to chat. He's the reason this review is 3 stars as opposed to 2.

The hotel is beautiful and easily accessible from the airport by metro. It is in a convenient area and the center can be reached on foot in about twenty minutes or by bus in a few minutes. The room is not very large, but comfortable and well equipped and with an adequate bathroom. The breakfast is varied and of excellent quality for both savory and sweet foods. The only flaw was that one afternoon when we were passing through the hotel, someone in charge of cleaning the room (which had already taken place) entered without knocking. Upon our complaints, the concierge did not apologize.