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5 star

Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 avaliações

Homewood Suites by Hilton - Kalamazoo/Portage, MI

Portage|4.37km from city center
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Business travel

Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 avaliações

Homewood Suites by Hilton - Kalamazoo/Portage, MI

Portage|4.37km from city center
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Breakfast

Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 avaliações

Homewood Suites by Hilton - Kalamazoo/Portage, MI

Portage|4.37km from city center
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Family friendly

Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 avaliações

Homewood Suites by Hilton - Kalamazoo/Portage, MI

Portage|4.37km from city center
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Hotéis perto de atrações famosas em Portage

Confira estes hotéis localizados perto dos pontos turísticos mais procurados em Portage

Centre Spa and Wellness

Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 avaliações

Homewood Suites by Hilton - Kalamazoo/Portage, MI

Portage|5.03km de Centre Spa and Wellness
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Lakeview Park Pathway

Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 avaliações

Homewood Suites by Hilton - Kalamazoo/Portage, MI

Portage|7.05km de Lakeview Park Pathway
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Portage Creek Bicentennial Park

Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 avaliações

Homewood Suites by Hilton - Kalamazoo/Portage, MI

Portage|1.74km de Portage Creek Bicentennial Park
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Air Zoo Aerospace & Science Museum

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Explore avaliações de hóspedes de hotéis em Portage

Buscando hotéis em Portage? Inspire-se com avaliações reais de viajantes.
Homewood Suites by Hilton - Kalamazoo/Portage, MI
4/545 avaliações
As a Hilton Honor Member, I had certain expectations of what a Hilton property should look, smell and feel like. Corporately owned properties are usually in better shape than franchises. From the beginning, my wife and stated the reasons of why we wanted to stay at this property; she just had hip replacement surgery and we wanted a place for her to recuperate and do some physical therapy. They only clean the rooms once in 5 days--you have to make sure you are on the list to be cleaned. My wife needed clean sheets at least every 3 days or so since she just had surgery. Getting maid service was next to impossible. The breakfast was not very good. The coffee was usually not very hot and even after complaining it was not hot on one occasion the middle aged, overweight brunette, kitchen worker acted as if she could care less. Customer service & hospitality?? There is a part time middle-aged worker with pink highlighted hair that lives there as well as works there. The first time I saw her she was smoking a cigarette about 10 feet from the front sliding doors with her dog. I starred at her and her cigarette; she starred back and threw the cigarette away but unfortunately in ”front” of the sliding doors ”not away” from the doors. Then she walked into the hotel to talk with the front desk employees. The entire front entry way smelled of cigarette smoke; I complained about it--hoping she would get the hint. Wrong she had no clue.

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Informações sobre viagens locais

Maior preçoR$ 3.446
Menor preçoR$ 333
Quantidade de avaliações265
Quantidade de hotéis6
Preço médio (dias úteis)R$ 967
Preço médio (fins de semana)R$ 1.247