Mar Calma Hotel

Unfortunately it is not possible to sleep here, the noise coming in from the pub downstair and the bars on the street is at 50 decibel, not even earplugs would help as they cover only 30 decibel. This horel is not any cheap and I may nned to sleep at the beach tonight as here is clearly impossible. I am very disappointed as they should say clearly this hotel is not for sleeping, is only for those people who stay out until all bars close. Funny enough the name of the hotel is “ calm”, which is what you will NOT find here.

This was the second time we've stayed at the hotel- previously around five years ago- and I'm delighted to report it's as good as ever. Terrific staff, lovely rooms and one of the best locations in Pollensa- everything was more than excellent. Would highly recommend to anyone looking for good value and quality service.

It's incredibly noisy. There are bars right outside the hotel and even when you are inside the staff are loud as there is a bar downstairs. I asked them to keep the noise down at 11 but they didn't, so if you're on the first floor you will be kept up.

The hotel is very near some good restaurants etc however it has no customer parking but we found a public parking area a few blocks away which is not ideal if walking with luggage. The shower was constantly cold and lacked pressure, the beds were extremely soft and were not comfortable at all however the location next to a bar was the main issue and drunken yelling and shouting kept going to 3am on a Thursday and Friday night, we were at the back of the hotel. I appreciate if you want a central location you will be beside bars etc but If you want a peaceful night then bring ear plugs. The welcome drink was a lovely idea but instead of cava I asked for a small beer instead which I was asked to pay for which defeats the sentiment of a welcome drink. The breakfast was adequate with the usual ham cheese bread etc but no hot food options available with the staff slow to replenish items - in summary not worth the price.

Stayed at this lovely little hotel for 4 days with my sister and would thoroughly recommend. Its location is ideal if you like to be in the heart of things. It is just a very short walk to the beautiful beach. We stayed in room 103 whose balcony is out onto a busy street in the middle of several bars. We loved sitting out there in the evenings, enjoying a glass of cava and soaking up the atmosphere. Our room was really spacious with a separate lounge area. It was also surprisingly quiet when the balcony door was closed. Very clean and comfortable. The rooftop terrace was a nice place to relax when it was cloudy but very hot when the sun was out as there’s no shade up there. The breakfast was a great start to each day with a good selection of fruit, pastries, bread, cheese and meat. Great coffee from the machine too. The staff were friendly and allowed us to use the shower on the rooftop after checkout as well as the lounge area on floor 1 which we were very grateful for as we had a late flight. If you like being amidst the bustling nightlife then this is the place for you.

This hotel was a big disappointment for our entire group. The property doesn’t look anything like it’s in the pictures. It’s has no life or charm at all. Adding to this bad experience, was the staff and their made up rules. Post booking the stay on their own website and settling at a final price that we had to pay at the property which was confirmed on our email. We were asked to randomly pay an additional high season charge that wasn’t mentioned anywhere else to us. Post confrontation the receptionist started acting out and managed to snatched the keys and said she can’t give us the room if we don’t pay the additional fee. She really took us by surprise as in a tourist town like Mallorca where the sole reason this hotel is established is to provide service and a good experience to travellers this woman had the audacity to snap at us. We were suppose to also receive a welcome drink which also wasn’t served to us. I would definitely let guests that want to stay here know that they should double check with the property about hidden tariffs like these before hand, or ideally not stay here at all !!