Melhores hotéis 5 estrelas em Phuket

First, regarding the location, given with this price I will rate it five. It provides shuttle bus service transit from the hotel to Patong beach and Big C, which I will say the travelling time is not long, with 10 minutes by taking the bus. Second, regarding the room, it is very spacious and clean, and the whole hotel as well. We love the size of the room and the facilities are also clean and well-equipped. However, what we dislike is the breakfast. The breakfast is tasteless and dirty. We all got stomachache after that. Flies can find everywhere in the restaurant. The staff in the restaurant is not helpful at all.

A nice modern clean hotel. I stayed here with my daughter and used it as a launch pad to the port where Phi Phi tours depart from. The good: Helpful check in, including for organising our tour. Clean and modern. Nice rooms, bathrooms and quiet central air. A top Chinese restaurant attached to the lobby. They had a street food popup rooftop restaurant. The views in the evening were stunning with bush on one side and nightlights on the other. Once you get over the 200 baht charge, the hotel taxi to the old town was very nice. A free shuttle I didn't use - only twice daily, and just to the Central mall. They had connecting rooms, which can be tricky to find. The bad: It's a bit far from things. There is no balcony at the room. The menu prices listed exclude tax and service.. a pet peeve. There was no facility to charge to the room. Paying by credit card in the restaurants they kept setting to the foreign card currency, via some third party with a poor conversion rate. It was a real struggle just to simply get a charge in Thai Baht. The pool is very small but has a nice view. The gym looked pretty good but I didn't use it. Would I stay there again? Yes for sure.

Was moved to this hotel when our pre-booked hotel canceled on us , I agreed on the principal that the same requests were met as the original booking , IE, kitchen separate bedroom private pool, However when it came to the booking although this hotel was double the price I originally paid none of the amenities were met. Trip.cim representative seemed to think providing a more expensive place to stay would compensate however not the case , everything in this hotel was 3-4 times the price of walking out to the local shops , Sure the pool was big clean and good , however we felt trapped and unable to enjoy this place as we are not millionaires who can pay £240 per night for the amenities we had booked having booked for 4 nights . So overall it may be a good hotel for those who want this but not for us therefore the review is irrelevant Did not want to stay in this area so busy , so loud and so expensive even going to local restraunts to make up for not being able to cook for ourselves was 3 times the price as not being in patong

Nice environment and friendly service. Breakfast with great variety. A bit old style but clean. Not far from Patong but taxi or tutu are charging B$400 each trip. Hotel free shuttle trip twice daily is too low the frequence. With the private beach, more water activities such as sailing, fishing and jet skiing are expected, but only snorkeling and expensive subcontracted scuba diving are available.

Checked in for a really quick stay, meeting a friend from the airport. Highlights: - Beautiful villa - Friendly staff - Location right on the beach, with restaurants, massage, convenience store & pharmacy all within easy reach of the hotel entrance - Close to the airport - Entrance to waterpark included - Buggies made getting around the property really easy Could be improved: - Had real trouble with the locks on our patio doors not easily locking/unlocking - Room photos showed a bath, but when we arrived there were 2 showers & no bath in our villa Overall: A lovely hotel with friendly & helpful staff in a good location. I’d stay here again. ☺️

Good hotel with ample amenities and sumptuous breakfast. The hotel has 9 buildings and 3 pools. Location wise it is good as well since the Airport smart bus stops at a walking distance from the hotel. Go for it!

I stayed in the hotel for 4 nights. The hotel is amaaaazing. It’s located in a quiet area and it is 5 mins away from patong beach. The neighborhood has whatever needed all within 5 mins walk. The room was spacious, clean and comfy. The soundproofing is excellent. While inside, it’s like separated totally from the outside. Can’t hear no rain and no street cars. Staff were so helpful. I should mention the bell guy abdhakim (Dul) (attached phot), he was so helpful. He made my trip much much better. He even helped plan my trip, booking my tours, giving best suggestions. Other staff were extremely helpful and always greeting with a smile. Ameen ( other bell guy) and Ameey (receptionist) were amazing as well. The pool is great. Not too deep, but very good to sit and relax. I would rate my stay here 10/10. And would be my first choice if ever coming back here again. I would suggest for everyone coming to here

Graceland resort is a beautiful resort and located in a good area close to Patong beach and shopping streets. This is my third time staying in this hotel and definitely wont be the last because i love everything about this Resort. To start with i appreciate their exceptional customer service from the reception, concierge, the baggage team, the cleaners they are all amazing. The team is always willing to listen when you have any concerns and they will do anything to ensure they help or sort any issues you may have. My experience is always great with daily cleaning service n big thank you to Farsai(supa)who made sure our room was clean on daily basis last week and this week. For the above i will always share or recommend to my friends/family to pick Graceland resort always. Thank you Team☺️

Very comfortable and welcoming stay by the hotel staff with great smiles. Room was clean and comfortable, with strong air conditioning. We could borrow beach/pool towel to bring to their private beach and pool. Pool water is changed in the money and clean. Only thing to improve, in my opinion, would be the breakfast being alfresco, it invited a lot of flies and birds flying in/out, and utensils were not the cleanest. Hygiene of breakfast could be better due to this / try to add better food cover-ups.

We recently stayed at Pullman Karon for our anniversary for 17 nights, and overall, it was a very satisfying experience. The staff were amazing! Everyone was friendly, smiling, and always eager to help. We were pleasantly surprised when we got upgraded to a junior suite for free, and the bed was beautifully decorated for our anniversary. Their attention to detail and customer service truly made our stay special. Unfortunately, the room service food did not meet our expectations, and the same goes for the open international buffet. Although the selection was limited, the beef (steak) and fish barbecue were excellent. The pool area had a very good and relaxing ambiance. The bar was great, and the bartenders were amazing, serving delicious drinks and French fries. However, there was construction in one of the buildings that created loud and disturbing noise, which was not mentioned at the time of booking. Thankfully, we couldn't hear it from our room. Breakfast was somewhat disappointing. We expected more variety from a 5-star hotel. Despite these minor issues, we were overall very satisfied with our stay. The exceptional service and thoughtful gestures made our anniversary celebration memorable.