Christopher
27 de janeiro de 2024
Checked in and after was told most the amenities were closed and under renovation, no water park, no mini golf, the starbucks is just a gift shop with starbucks coffe served out of a thermos, all the bars and resturants are closed except one. There was a huge construction generator trailer running all night in the parking lot, our fridge in our suite was broken, which they did replace, the shampoo and soap despenser in the shower were empty and the faucet in the sink was leaking water right next to the hair dryer. I couldnt believe it so we took video. I would not recomend staying here, after complaing to the front desk they tried to book us a different hotel and downgrade us to a cheaper hilton hotel. They also offered us free passes to the waterpark when it reopens. This place is a joke!! If you decide too book here anyways make sure to tell them you want them to wave the resort fees since it isnt a resort, they did it for us
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