Hotéis que aceitam animais de estimação em St. Augustine

"First of all, I have no complaints about the hotel's interior facilities. The only thing that made me angry was the front desk staff who checked me in. He was a middle-aged white man. When I checked in, I noticed that the final payment amount was different from what the third-party platform had originally quoted. I asked him if there had been a mistake and mentioned the amount I should pay (my tone was polite and not offensive at all). Suddenly, his attitude changed, and he said, ”I don't care. You have to pay the amount shown in our hotel system. If you're not ready to pay, then step aside—there are other guests waiting. Don't argue with me.,take it up with the third-party platform.” His attitude was extremely rude, and I became anxious. After going back and forth for few minutes, I suggested paying first and asked if I could pay in cash. He refused, saying I had to pay by card. I became even more frustrated but eventually compromised and paid by card. Then he started being difficult again, claiming there was a problem with the computer and that even the final payment couldn't be processed at the moment, so he couldn't check me in. I was very hungry at the time and just wanted to check in quickly, drop off my luggage, and go eat. His stalling felt intentional, as if he was deliberately delaying my check-in. By then, 20 minutes had passed since I arrived at the hotel. I had no choice but to leave my luggage in the lobby, eat first, and then return to check in. An hour later, I came back to the front desk, but no one was there to assist me. I noticed him resting in a small room next to the desk and called him out. When it was time to pay, I asked again if I could pay in cash, and this time, he actually allowed it (absurd). I asked him to provide a receipt for the final payment so I could inquire with the third-party platform about the discrepancy in the amount. He became very impatient and told me he couldn't give me a receipt of what I paid, only allowing me to take a photo of a piece of paper that didn't even specify what the charge was for. I was really speechless—this was the worst front desk service I had ever experienced. The next day, the front desk staff was a Mexican boy, and his attitude was completely different. I guess I was just unlucky."

"Had a nice stay at Best Western Bayfront. Location is great!!! Walking distance to everything, restaurants and shopping. Room was nice, but floors were dirty. Still recommend to everyone. "

"Hôtel simple situé à distance du centre ville, relié par une navette payante par jour chambre type motel disposant du minimum petit déjeuner : salle très simple mais tables en suffisance, repas basique industriel dans de la vaisselle jetable piscine présente, au milieu du parking proche voierie, avec eau chaude"

"Ótimo lugar para se hospedar. Os funcionários são muito atenciosos. Se a construção estivesse concluída, seria ainda melhor."

"Meu marido e eu viajamos a trabalho. O quarto não estava nada limpo, havia formigas no chão e manchas nos lençóis de uma das camas. Dava para ouvir o barulho do trânsito da rodovia a noite toda. O chão estava simplesmente nojento. Acho que as camareiras precisam de treinamento ou de novas funcionárias. Enfim, nunca mais voltaremos... NUNCA..."

"The hotel is clean and very close to the main location, so you can just wall for about 7-10 minutes"

"We enjoyed a balcony room and a lovely buffet breakfast each morning . The pool was good and had plenty of sunbeds . It was a relaxing week and we drove to St Augustine or the shopping malls or the lovely beaches nearby . Our favorite was Hammock park beach . A football team and their parents arrived on the Friday night and unfortunately they were allowed to run riot and up and down in the glass window lifts . They were very noisy and most guests were complaining . This spoiled our stay towards the end . Also the breakfast buffet was not available every morning and we ordered from a menu which wasn’t extensive in choice . The hotel is due a refurbishment as rooms are dated ."

"Eu escolhi isso por causa do preço.De qualquer forma, um pouco velho e usado.Mas o serviço era bom, minha TV não funcionou, MAS o homem Na recepção trouxe um substituto EM minutos. Inesperadamente, o pequeno-almoço incluía tudo plástico e escolha limitada, MAS o café era bom. Eu vou voltar, espero que não, MAS se EU o fizer não seria o pior lugar que EU tive"

"O serviço muito bom e tudo muito limpo"