Hotéis com estacionamento em Harris County

"O voo atrasou-se e chegámos ao aeroporto depois das 0:30 da noite. Com a ajuda do serviço de cliente Ctrip, apanhámos o autocarro do hotel. Organize o check-in em breve. Embora um pouco antigo, é limpo, higiênico e silencioso."

"Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically."

"O quarto é Grande e limpo.Em detalhes, Parece Velho, MAS não há problema.Não há muitos tipos de pequeno-almoço, MAS há um pouco de menu quente, Muito delicioso. O recepcionista também é Muito amigável. Você Pode USAR serviço de ônibus de aeroporto gratuito, então EU acho que este é um hotel que vale a Pena recomendar."

"No geral é muito bom, serviço de recepção, eficiência no trabalho, café da manhã rico, instalações e ambiente, higiene dos quartos, etc. A razão pela qual o serviço recebeu um ponto a menos é porque um recepcionista cometeu um erro e roubou minha taxa de quarto do meu cartão quando comprei água ontem à noite (reservei através do Ctrip, paguei com Alipay e paguei antes do hotel). foi debitado da conta Ctrip), no geral eu recomendo este hotel."

"A localização é boa. Os funcionários são simpáticos. No entanto, não há água quente. Não me avisaram no check-in. Então, quando fiz o check-out, contei para eles e disseram: ”Sim, é o prédio todo”. Não entendo por que não avisam os hóspedes... principalmente depois de um longo dia de viagem. Enfim, disseram que estão providenciando o conserto, mas quem sabe."

"已經是第二次入住這家酒店了。酒店距離機場很近，但是沒有飛機的喧囂。衞生狀況良好，早餐也很豐富，對比之前訂過的其他酒店，這裏最大的優勢就是安靜和乾淨。但前台也相對高冷，沒有其他酒店熱情。"

"My husband and I had a great night. The Rooms are so clean and the beds are so so comfortable and lots of pillows. The staff are so nice and friendly. We will definitely go back and visit.."

"역시 홀리데인인입니다 깨끗하고 친절하고 위치좋고 객실에 전자레인지가 있어서 편리했어요 다만 아쉬운점은 욕실의 조명이 조금 어두웠어요 다음 휴스턴 일정에도 꼭... ^^"

"Sala de higiene ampla"