Hotéis com estacionamento em Gold Coast

Acho que este é um DOS melhores hotéis Marriot que fiquei.Tem UMA bela laguna e as instalações e serviços são bons. Dois tram para longe do paraíso do surfista.A vista é do quarto também é bonita.

Fomos até lá de carro com 4 adultos e 1 criança pequena. Pegamos o cartão no hotel e pudemos estacionar no B2-B3. Quando fiz a reserva, olhei no Google Maps e senti que não ficava longe da praia. O layout de 2 quartos e uma sala de estar era completamente adequado. Quando recebi o cartão do quarto, verifiquei na recepção que pensei que era porque o chão era alto e eu podia ver longe. não espere a vista incomparável do mar e do lago de 270 graus. Isso me surpreendeu seriamente. Em teoria, você pode cozinhar e lavar roupas, mas há instalações sanitárias. mas a vista para o mar é boa🤣

It was a nice stayed at Sofitel! Front of house staff were lovely and informative about the area and the restaurant (good customer service). We just wanted to drop our luggage at the hotel first and check in later but luckily the reception provide the room for us immediately and let us check in early which made our trip easier. Thank you so much! The location was close to everything! Probably go back again! Thank you!

We loved the location of this hotel. Close enough to the main strip to enjoy everything Surfers Paradise has to offer, but far enough away to avoid the constant noise, crowds, and parking chaos. The main area was extremely busy, so we quickly discovered that e-bikes were the best way to get around. Surfers Paradise itself was great: lively atmosphere, plenty of activity, shops open late, great food options, and lots of buskers. We booked a two-bedroom apartment with a sea view, and it absolutely delivered in terms of view and location. The hotel facilities were excellent — indoor and outdoor pools, spa, sauna, steam room, gym, and tennis courts. Our teenagers especially enjoyed making the most of all these amenities. However, there were some significant issues that impacted our stay. We were in apartment 26B and had no air-conditioning for the entire six-day stay, which was very difficult given it was summer. We also didn’t realise that reception is only staffed for limited hours. When we called early in the day and again around 4pm, no one was available. We eventually managed to speak to someone on day two or three, and the hotel manager came to assist, but unfortunately there was little he could do. We were told the compressor was likely failing, meaning the air-conditioning could not be used at all. It was frustrating to be sold a five-night stay knowing the apartment was not in full working order. Cleanliness was another concern. The floors throughout the apartment were sticky and grimy, with the kitchen floor feeling particularly oily and unclean. One of our sons found the couch sticky to the touch, and there was hair present in the bathroom which was disappointing. While we genuinely loved the hotel, its grounds, and its facilities, there is clear room for improvement in both cleanliness standards and customer service. Additionally, we encountered an unpleasant interaction with a long-term resident who complained about our children playing in the pool with a small rubber ball, claiming it was against the rules, despite other children—including her own—jumping into the pool. Given it was the school holidays and many families were using the facilities appropriately, the complaint felt unreasonable. It was also mentioned to us that lower-floor residents occasionally complain about noise from pool users, which may be an ongoing issue when short-term stays are accommodated. Overall, the property has great potential, but improvements in maintenance, cleanliness, and guest communication would significantly enhance the experience.

Great property and superb location. High floor rooms have a scenic view of the beach. Only 1 thing is that the shower water flow is really slow but probably due to higher floor issue. Otherwise, it’s a lovely property to be in.

The rooms are not big, but the layout is good, considering it’s all open plan with no separate bedroom. There is a TV opposite the bed on the wall so you can watch movies if you like in bed. The balcony is a good size and the views are very good from the apartment.

The apartment is serviced by Wowstay, not the Mantra Hotel. So the key has to be picked up from a lockbox at the base of the hotel and returned to the same lockbox. It’s a very professional and easy process, however I would recommend when dropping the key off to drive your car from the car park to the front of the Mantra Hotel checkin area. Leave your car there as there is no other convenient / close places to park. Then walk up the stairs around the side of the Mantra building to the lockbox area. The apartment I stayed in was on the 21st floor facing the ocean. It has the same layout as the other apartments with a modern bathroom, large sized bath that looks out over the bedroom, out to the ocean. The main bedroom and lounge have floor to ceiling views. It has a large balcony and great views of the coast. It has an extra large flatscreen TV, nice art work, a full kitchen. It also has a very comfortable leather lounge. There is an open study area that is used as an open bedroom for two single beds. The main bedroom has a king size bed. However I did find it unusual that a single pop-up bed had been made with linen in the same main bedroom. ( it was placed between the window and the end the bed, which obscured the view and took up the rest of the space in the bedroom. It looked out of place, it wasn’t necessary) it was easy to fold up, which I did and I placed it in the other area with the two other beds. I suggest you do the same if this happens to you. Or maybe you can request that it’s not used in the apartment? I will next time I stay. The location is great, central to everything. I have stayed at the Mantra through the hotel a few times before, however it was cheaper through Wowstay and it was as nice as the hotel apartments, so I will stay here again when I’m visiting the Surfers Paradise. The extra bonus with booking this via Wowstay, is that a carpark space is included with the booking, however if you book an apartment through the Mantra Hotel, you will be charged an additional fee.

Beautiful gorgeous apartment. We booked the beachfront view and it was absolutely perfect. Unobstructed view of the ocean + tennis courts. Pool was warm, clean and refreshing. Beautful long walk by the beach to Surfers Paradise. Bus stop a minute away to go anywhere in GC. Service by Luke, the young blonde guy at reception was a 2/5. We were given a room that didn't have a working dishwasher & dryer. Luke didn't even attempt to make any suggestions to help us. We had to return the next day to ask the older lady if we could use another dryer as we had a lot of wet clothes from being at the beach daily and at the pool. Our first day, we loaded the dishwasher and left for town only to come back to a flooded kitchen. We cleaned up without making a fuss. Service needs to be better.

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.

Had to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds. The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it. The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it. The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee) I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us. The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice. The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water. They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.