Alcazar Palm Springs

We had the best experience at the Alcazar Palm Springs. Everything was great from the initial confirmation with Robert - Hotel Manager; to the room, comfy bed, fresh coffee and pastries, heated pool and jacuzzi, and most wonderful location. But the absolute best thing about this place is the CUSTOMER SERVICE. From the check in/front desk folks to the daily housekeeping - everyone is kind and caring and it shows that they are happy to be working here. We just sold our family business of 50+ years and we know how important it is to hire the right staff and instill the caring values of customer service. We definitely felt the caring from everyone. We will be returning next year for the Palm Springs Int'l Film Fest and staying the entire 2 weeks. We don't want to stay anywhere else, but at the Alcazar with the kindest people! Thank you for the perfect stay!

We have been staying here for years, the staff are very helpful and professional.The rooms are clean comfortable, the overall vibe is a cool Boutique Hotel. We highly recommend the Alcazar. The location to restaurants and Downtown is walking distance.

Our favourite small hotel close to the action of downtown Palm Springs. Been coming here since 2006. Love the clean rooms, ample outdoor space to lounge or dine, the heated pool and spa, shade trees and umbrellas, and location. The free coffee/tea/croissants are great for those lazy mornings, although more great food options right next door and within a block, makes it tempting to go explore. Still haven’t taken their cute Town Bikes for a spin yet, but plan to when we come back for the next visit!

Very Nice Hotel a kind of Resort with no extra fee lol. The pool is heated and just in front of all the rooms available. Even enjoy the fireplace in the evening or Wow every morning pastries from Chickies Restaurant free with coffee

Very clean and nice hotel. But we stayed with 3 other couples on the property and the road noise was VERY pronounced in our room and our friends rooms that backed up to Indian Canyon Drive. So make sure you're not in that building when you check in.

From the moment we arrived for our 7 day stay, all the staff was super. We celebrated our daughters wedding here with many out of state guests. The GM, Robert and hotel staff, TJ (and others), made sure to respond to any needs immediately. Housekeeping was excellent and went beyond to help us clean up numerous wedding events. The office even took care of some UPS packages that needed pick up, even though we had to catch a flight. All the guests loved the comfortable beds and clean rooms. The grounds are superb and constantly being cared for. The casual but elevated feel of staying at the Alcazar is something all the guests will remember. We are already planning our next trip back so we can take better advantage of all the local fun nearby.

Excellent location! Super clean room & grounds! Friendly & helpful staff! Pool and hot tub peaceful, clean ad relaxing after miles of hiking & walking! Would stay again in a heartbeat!! Couples or girls weekend for sure!! Love this place!!

Alcazar is such a gem in the hot sun of Palm Springs. It is my "go to" place to stay. The beds are super comfortable! The general atmosphere is so charming, you don't want to leave the hotel to venture out.

From the moment I arrived to the final minutes of our departure, I felt we made a friend in this hotel property. The Alcazar is by far one of the most pristine, service-oriented boutique hotels whose pillows have graced my travel-weary head. Our room was immaculately clean and everything was functional. We had a suite with a living room and two bathrooms. This made staying in the hotel and returning to the room feel like home. We stayed in Palm Springs for an event and returning to the serenity of the hotel soothed our crowd-fatiqued nerves. The pool area was a perfect respite from the busy Uptown district two blocks away. When on the property, although booked to capacity, our surroundings never felt crowded. Even the pool area always had enough space. I can not emphasize the accommodating staff at The Alcazar. We had two packages delivered while there and they were brought to our room. This is why I prefer smaller properties rather than larger hotels, where it's impossible to get to know the staff at a more friendly level. The staff at The Alcazar who I personally spoke with were all in service there for over 5 years. They treated the space as if their own. We will return to the convenietly located Alcazar each and every time we visit Palm Springs. It's our new home away from home.