Usuário convidado
19 de dezembro de 2023
Having read the 5/5 reviews, we were really looking forward to our stay at Mama’s Inn. The name alone suggests your stay is going to feel like a big, warm, comforting hug. There’s no doubting the themed-room guest house is a great concept, in a great location, which, upon booking a few months ago, made the higher price point (despite breakfast not being included) seem reasonable. However, Mama’s Inn did not live up to expectation. We would have been prepared to overlook the lack of parking (despite paying an extra £10 to reserve a space), the dirty bin, the stained seating, the dirty toilet seat, the yellow splatters on the toilet door frame, the lack of hand towels, the dirty soap dispenser, the small and scratchy bath towels (no hand towels), the frayed rug, the hard mattress, the dribble-y shower which lost pressure and water entirely and the road noise IF the overall hospitality had been luke warm and mildly friendly. Everything about the communication is rude and abrasive - almost as though the owners were annoyed by guests being present. Whilst the decor gives the amazing building its quirky character, the energy and a**osphere couldn’t have been more flat and uninspiring. If you’re looking for a funny anecdote to share at a dinner party, by all means stay here, but if you want to be treated courteously, it might be best to book somewhere more hospitable. And be prepared to be receive a series of spiky emails if you dare to leave this type of review, it’s not pleasant to deal with.
Traduzir