Hotéis em Niederkassel

I booked a simple confort room for one night. The room is very spacious and clean, i asked for a double bed and we got it but unfortunately they juste put two single beds next to each others. We had two different sheets and that was kinda weird but it is a detail. We have always been very well welcomed with a smile, and the place is very cozy and cute. The only thing that i didn't really appreciate is that the housekeeping did nock at least 4 times in our room in the morning from 10am until 11:30am. To see if we already left the room or not, when they should have the information from the reception if we did or check-out or not. The 3 first times it was alright we didn't mind that much, but the last time i guess it was the governess she actually came, opened the door and screamed at us in german. I felt very attacked and invaded by here attitude. It was 11:30 but we have been told we could stay until 12 if needed. Unless this displeasure i do recommande this hotel. Chloë Michiels

The hotel has an excellent location. Cologne Cathedral is right next door. Although the parking lot is a little far away, it is acceptable. The room is fully equipped and comfortable. The overall price/performance ratio is very good👍

We stayed for a couple of nights at the Kameha Grand in Bonn. The location is great for walking and cycling and about 15 mins drive from the centre of Bonn on the other sider of the river. Lots of very safe cycle paths everywhere. Our junior suite was large and very comfortable. Strangely, the mini-bar was empty, but I did not find out why. The styling would not be to everyones taste, but I certainly liked it and the hotel is flooded with light. Breakfast was very good with the usual offerings. We made use of the swimming pool on the 3rd floor in the spa, which was heated and overlooks the Rhine. We found the staff to be extremely friendly, helpful and knowledgeable throughout. We used Uber to get around Bonn, although the service only recently came to Bonn and the service was a bit patchy. Be prepared to wait for longer than you would in bigger cities such as Berlin. We did not try any of the restaurants at the Kameha as we were only there for a short while. If anyone needs a recommendation, try Oscar in der Remise, about 8 minutes away by car. For travellers to Germany, bring cash as the country is still behind the times and a bit analogue. The lovely Rheinlust beer garden about 10mins drive away does not accept any form of credit cards. Some taxi drivers also struggled with electronic payment. Looking forward to returning to the Kameha

The design of the hotel is very special, being housed in an old insurance company’s head quarters. The theming around space is very cool without feeling cheesy or over the top. Very instagrammable elevators! We arrived late but the front desk team was ready for our arrival. The friendly front desk team member got us a generous upgrade to a larger room facing the dome! The room was spacious with an integrated bathroom with a large shower. We loved the modern design of the room. Everything you might need as available, free minibar, desk, plenty of space, big TV, many windows, live plants. We went to the bar for a drink, there was a big group having drinks and the staff was busy but still friendly. Drinks were decent! Breakfast at Neni was delicious, with loads of choices and very high quality! We would have expected some other Middle Eastern specialties than hummus. The breakfast is 100% self service so there was almost no interaction with the staff. But the little contact we had they were very friendly! For a breakfast without any service I would have expected them to be more attentive when cleaning plates/ setting up tables. Check out was quick an really friendly. Still my favourite 25hours Hotel in Germany so far!

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean

Hotel is located in a quiet forest area, a 20 minute busride to the city center. Busstop about a 5 minute walk from the hotel, runs every 30 minutes even on weekends. We travelled with a group of 8 people and had different rooms, amongst them junior suites, single rooms and standard rooms. The suites were well equipped, with large bathroom and 'salon'. One suite however did not have a TV in the bedroom only the salon, the other suite did have 2 TV's. Single rooms were attic rooms, quite small, dark and not very attractive. Pillows were plenty and thick, mattress however to hard for my liking. Although the hotel tablet mentioned all rooms were equipped with a (free of service) coffee and tea bar, only the suites had one as told by the receptionist. False advertising and the solution offered by reception was to ask for hot water from the hotel bar, which by the way was not open the entire weekend. Closed on Friday evening and reserved for a private party on Saturday. Unacceptable; all paying hotel guests should have access to the displayed facilities. The Basilico hotel restaurant is another one for the books. Terrible service, had to wait about an hour to get our meal with only 2 other tables in the restaurant. Price/quality the worst I've seen in a long time. Most of us left the table hungry, but no surprise when there's only 3 baby potatoes on your plate, cut in half to make your plate look full ... On the upside, breakfast buffet was quite nice. Good variety of meats and cheeses, fresh fruit, yoghurt, lachs, meatballs, eggs, etc. Previously they had a hot station where eggs were made 'à la minute', but probably cancelled now because of covid. Bathroom was equipped with a bathtub and shower in one. Only had 1 large towel and smelled horrible, but housekeeping in the hallway solved this very quickly and extremely friendly. Incomprehensible that none of the 5 rooms we've stayed in had hot water in the shower/bath, it was lukewarm at best whether morning or evening. Don't count on the WIFI either, very unreliable. Overall, I've stayed in hotels of the Dorint chain before with less stars but far better service, better rooms and most of all, better food price/qualitywise.

I arrived at the hotel alone at around 11am where I intended to wait until my partner arrived to meet me. There are no staff there and you check in manually on a computer. As check-in is not until 3pm I went to the lockers at the far end of the lobby to put my suitcase away. As I was putting my case away a large group of 6 men, possibly more, surrounded me in front of the lockers. I'm a petite woman and they were all over 6 foot tall. They were dressed up for the Carnival parade and had clearly been drinking heavily through the night. They surrounded me and said things like 'oh wow you're beautiful', 'hello beautiful'... when I continued putting my things in my locker they continued to close in on me saying 'smile, smile, you should smile more' and 'you would be a lot prettier if you smiled'. At this point with nobody else around and feeling extremely scared for my safety I told them to leave me alone, squeezed past them and went into the ladies bathroom where I planned to wait until they left the lockers. I could hear smashing bottles as they were so drunk they dropped a few of their beer bottles on the floor. The main door of the ladies bathroom did not lock and one of the men came into the bathroom just a few minutes after me. I was terrified and screamed at him to get out and leave me alone. He left the bathroom but the men continued to stand outside the door for at least ten more minutes while I waited scared inside for them to leave before I could make my exit. This was a truly traumatizing experience and ruined what was meant to be a romantic weekend away for my partner and I in Cologne.

Sadly this is NOT a 5 star hotel and I don’t even know how they got that rating. They may have been at one point but unfortunately my experience there was not of a 5 star hotel. The staff was very friendly however the hotel itself was very underwhelming. Upon arrival there was a paper stuck on the elevator saying there will be no water after midnight for the next 3 days . We then got a room on the 6th floor which had a nice view of the street, however at 8am in the morning we were woken up by drilling sounds from a floor above us and when we complained to the staff they said there was nothing they could do about it, we then finally got moved to the second floor, but the furniture in that room was so old rusty and outdated in my opinion. My boyfriend wanted to go take a nice swim in the pool that is advertised on their website only to realize that using it is an extra charge as the pool does not belong to the hotel. The pillows we had were also very bad, usually you get a set of about 2-3 pillows in 5 star hotels but we only got 1 flat pillow each which was very uncomfortable to sleep on. Sadly the only good thing about this hotel is that it’s very close to everything, about 5 minutes to the main station and the supermarket is right across the street as are most restaurants. The Rhein river is also quite close. I believe the hotel has a lot of improvement to do but it seems they are not even considering improvement any time soon. After the not so great experience we had we thought maybe they might offer some sort of compensation but nothing was offered. Once again this is really not a 5 star hotel so don’t be fooled.