Hotéis em Newcastle-under-Lyme District

Great receptionist who was very welcoming and friendly. Good location for access to the A500 and A34 roads as well as a bus stop only a 5 minute walk away. Unfortunately, the hotel itself is very dated and lack on soundproofing between the rooms is a major issue. I could hear the guy in the room below talking and could also hear the room next door opening and closing their toilet seat! I was awoken at 1am with an inconsiderate neighbour with their tv on very loud and coughing loudly. There is a main wing and smaller wing to the side. I stayed on the 1st floor in the main wing but I would recommend you ask for the 1st floor in the small wing to minimise the number of people around you and source of external noise. View from the room was nice however.

I was visiting the University on business. From the minute I walked in you could feel the customer service culture was very good and very natural. Every team member from reception to the team that we’re looking after the bar and restaurant. I’m sitting here writing this after my breakfast. Again a really friendly and genuine environment. I felt compelled to write this review. I managed a customer service driven environment for many years and I know the work that goes on behind the scenes to keep what you have worked hard to achieve. Well done to all. I’m glad I joined Bonvoy. I will be back 100%. Have a good day.

First of all, nothing to do with any of the staff, all lovely and very accommodating. It’s short staffed and that’s where most of the problems lie. We stayed here for 2 nights this week as a family Of 4, 2 adults and 2 kids under 3. The room was nice and clean, but when we got there the pull out bed had no bedding at all, we checked in about 9.30pm, so it wasn’t ideal when wanting to get the girls into their beds. Went to phone reception… the phone was broken. I managed to find the hotels reception number online so I called reception, and Laura from there came to the room with bedding and extra towels and even offered to make the bed for me, I said she didn’t have to but she helped me anyway, and she was amazing with our 2 children. Honestly, one of the best customer service experiences I’ve had in a while. The next morning we headed to breakfast… this was a shambles. First of all it was a struggle to get a table, we got ushered into a strange little conference room filled with dirty tables, we sat at the only clean one. Went to get a high chair for our baby… no high chairs. Went to get food, almost everything had run out, no juices or glasses, mugs for tea and coffee. Managed to get a small Plate of food, no cutlery to eat it with. Honestly Shocking. That evening Laura was on reception again and she came over and made a fuss over our children when she seen us, our baby absolutely loved her, she really is a credit to the hotel. I chatted with her and another girl with glasses who’s name I can’t remember, but she was also amazing with the baby, it makes such a difference when going anywhere and the staff are kind to my children, it always makes me want to return. The second morning for breakfast we got a high chair and again we’re put into the strange little room, again all tables dirty and full of plates, a nice girl called Anna cleaned it for us and apologised about the wait for a table. No mugs again, Anna got one for me, managed to get a small amount of juice with our breakfast, until it ran out again. Over all, it’s a staffing issue, the staff there are all amazing and did what they could when they could do it, but there needs to be more staff, it’s the school summer holidays and it seemed the dining room was running on 2/3 staff members.

Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon

Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.

One night stay whilst visiting the area and booked with Great Little Breaks so we got a good deal for B&B with dinner & wine. Lovely rooms, very clean and quiet despite a large function. We pre-booked a table for Dinner which is a good idea as the restaurant was very busy. Food was very good although not a huge choice. No ice available for drinks in the restaurant but there was in the upstairs bar!!!! Surely they can share - same hotel just a flight of stairs to go up to get some?? Breakfast service however was shocking, very poor. We were a table of 4, not shown to a table when we arrived and we couldn’t find a cleared one available. We put the dirty stuff onto another table and claimed it but no-one around clearing any used tables at all. We had to ask for bowls for cereal, glasses for juice, someone to bring us cutlery, plates at the hot food area, butter for the toast, brown sauce!!! No one checking or replenishing these areas at all! The fried eggs were undercooked, bacon leathery, no mushrooms, half tomatoes floating in water! When plates were brought out eventually they really cold. The staff looked stressed and never smiled or acknowledge guests - we visited in July and I’m afraid the breakfast experience was similar then which is a shame because everything else in this hotel was really quite nice. Sorry for negatives but with improvements in these areas it could be great.

Located in Newcastle-Under-Lyme, Slaters Country Inn is within a 10-minute drive of Dorothy Clive Garden and Podmore Pool. This hotel is 7.6 mi (12.2 km) from Trentham Gardens and 4.8 mi (7.7 km) from Keele University.Make use of convenient amenities, which include complimentary wireless internet access and wedding services.At Slaters Country Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.Free self parking is available onsite.Stay in one of 17 guestrooms featuring flat-screen televisions. Conveniences include electric kettles, and housekeeping is provided daily.

We were in Stoke for a weekend conference and stayed at Clayhanger , mainly as it was so convenient for the Conference Centre. Kevin and his family were most hospitable and we enjoyed our stay. We had a nice quiet twin room at the back of the guesthouse (room 10) . The room was not huge but we were only there 2 nights and hadn't brought much luggage with us so no problem. Beds were comfortable and the room was warm so we slept well both nights. Continental breakfast was nice - a full cooked breakfast was not available but I had scambled egg on toast one morning and that was fine. We parked in a residential street opposite the guest house (no charge). Overall a very nice stay and if the conference is held in Stoke again next year, we will certainly book Clayhanger again

Located in Crewe, Balterley Green Farm is a 4-minute drive from Wychwood Park Conference Centre and 8 minutes from Alsager Golf & Country Club. This bed & breakfast is 13.9 mi (22.4 km) from Trentham Gardens and 4.3 mi (7 km) from Apedale Community Country Park.Take advantage of recreation opportunities such as an outdoor tennis court, or other amenities including complimentary wireless internet access and a picnic area.Breakfast is available for a fee.Free self parking is available onsite.Make yourself at home in one of the 4 guestrooms.

When you stay at The Wheatsheaf Inn in Crewe, you'll be within a 10-minute drive of Dorothy Clive Garden and Keele University. This upscale inn is 10.5 mi (16.9 km) from Trentham Gardens and 6.2 mi (10 km) from Apedale Community Country Park.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.At The Wheatsheaf Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekends from 8:00 AM to 10:00 AM.The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.