Hotéis perto de Chelsea, New York

This hotel was in a great location for things like exploring the Chelsea neighbourhood and visiting the Moma art gallery! I really liked the vibe as there was a terrace outside that always had people sitting chatting, dining and having a low key good time. There were also lots of nice restaurants in the area! The room was lovely too!

When I checked in, the hotel front desk said my credit card couldn't be used! Later I found out that there was a problem with the hotel check-in system! I had to wait for a full hour and a half. When I entered the room, I found chocolate on the floor that had not been cleaned up. The rooms provided are also corner irregular rooms. I couldn't stand it anymore, so I called the hotel to complain. Someone from the hotel inspected the floor of the room and upgraded me to another room. Ctrip conducted customer interviews, learned about the situation and communicated with the hotel, and finally Ctrip provided a service plan! Thank you to Ctrip staff for their responsible spirit! The hotel is nice and the restaurant service is good! The quality of management staff's work and customer service quality need to be improved (to be worthy of the hotel brand's image among customers).

Was a good stay. Room and bathroom are clean. The bed is very comfortable, and the hairdryer is great (which is rare because most hotels’ hairdryer is weak). We’re both happy campers for the night!

Clean, new hotel in the center of New york. Highly recommend. However, still waiting for the invoice to be sent in order for me to claim with the company but no feedback so far. Pls kindly send me the receipt for the tax that I paid directly at the hotel (lethuha103@gmail.com)

Our stay was accommodating. Fantastic location. The bedding was super comfortable, but the beds were small. Says it sleeps 4, but should have been 2. The bathroom was tiny too. The lobby restaurant was under construction. They had fruit, bagels and muffins in the lobby. We paid over $330 per night. I know it’s NYC, but wow.

I don’t understand why there are so negative reviews for this hotel, the hotel is brand new and I did not face any elevator waiting issues even during weekends. Surely coming back to this plave when I am in New York.

Very nice hotel located in a very convenient area to walk around and to take public transportation. Also, it’s near Eataly which is very convenient if you crave real espresso and great Italian food. The staff is smiling and quite nice. Breakfast is fine. Definitely a good choice

It's a pretty good hotel. The location is very good. It's very convenient to travel. It's a bit slow to wait for the elevator. The breakfast in the hotel is very good and rich. However, the gym is too small and the treadmill is always broken. It's not suitable for fitness.

The location is relatively quiet and within walking distance to the main attractions. The breakfast is good, the service staff are friendly, the windows of the room can be opened, the room is large, and the air conditioner is a bit noisy.

This hotel is very conveniently located in the middle of Manhattan, right next to NY Penn Station which has trains to both JFK (on the LIRR) and EWR (via NJTransit). My room was pretty small, but it had everything I needed. Everything appears to be clean. Staff were friendly and had me checked in and out quickly. I was provided with 2 complimentary bottles of water upon checkin.