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Explore avaliações de hóspedes de hotéis em New Forest District

The White Buck
4.2/573 avaliações
Having stayed here many many times pre pandemic we were so excited about returning. Check in was good and the room lovely but the service and food quality was abysmal. We sat in the garden - tried to order drinks at the bar and told it was table service only which is fine if someone took your order! Went into the bar and relied to order 2 drinks with a waitress who said she would have to come to our table for me to order - will give her her due she did follo me to our table! Waited 15 for the drinks. Then ordered our food A rib eye steak and fillet of sea bass with a prawn and clam chowder. This arrived after 10 minutes - the sea bass was completely different from the menu description- apparently we had been given the wrong specials menu so what else did my husband want. He said he would have the original offering as we had been travelling all day and were tired - this was then returned stone cold! My 8oz rib eye steak had at least 45% sinew and was inedible.when the staff came to clear the table I requested a manager - a young lad turned up who just said I see what you mean!! Nothing or no one else seemed to care so we went to bed extremely upset and at a cost of nearly £200 a night we really expected a more professional approach to customers- whilst I appreciate uni students need summer jobs but when there is no one at all supervising the result is dire for a business such as this. We even listened to 2 staff members discussing their uni accommodation etc etc when at least 8 tables were waiting to be served. Breakfast service was totally different- the staff clearly knew what they were doing and did si in an efficient, help, and more importantly, friendly way. Would recommend you go out of school/ uni holidays as no one else is around to ensure the job is done professionally.
Chewton Glen Hotel - an Iconic Luxury Hotel
4.5/561 avaliações
Chewton Glen Hotel is an absolute slice of paradise! A truly stunning place where every moment is filled with comfort and care. The location is a dream: the hotel is nestled in lush greenery, with the coast nearby, offering fresh air and total relaxation. The rooms are luxurious and spacious, each with its own unique atmosphere that creates a sense of peace and comfort. The Treehouse Suites, in particular, are a magical experience – perched among the treetops, you feel completely connected with nature, while surrounded by every modern comfort imaginable. The staff here are unbelievably friendly and attentive, almost as if they can read your mind and anticipate your every need. The service is impeccable across the board, from the spa treatments to the restaurants with their incredible food. And speaking of food – it’s simply outstanding! Every meal is a culinary adventure, with dishes that not only look spectacular but also delight the taste buds. Chewton Glen is the perfect destination for a romantic getaway, a family holiday, or simply for anyone looking to escape the hustle and bustle and indulge in tranquillity and luxury. It’s more than just a hotel – it’s the realisation of a dream for the perfect retreat!

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