Descubra sua estadia em Naples

Very good, the location is by the sea, I can see the sea in the morning, I can see the sea, the scenery is very good, I can see the volcano, the hotel service is very good, I will choose this next time I go to Naples.

Very nice hotel in the middle of Naples, close to many attractions, restaurants, and the Spaccanapoli. We had a comfort double room with king bed. Bed was comfortable and room, while small for US standards had enough room for two persons, three large suitcases. Included a small chair that we didnt use. Nice toiletries provided. Enjoyed the breakfast buffet -- so many Italian pastries to try and great cappuccinos. Hotel itself is interesting -- the breakfast room is beautiful, nice outdoor seating area, artwork and other decor to explore. Only complaint was our room location. Our room was on the 3rd level (there are two floors of rooms) right above the hotel entrance. Be advised there is a cocktail bar in that alley that is open 10pm to 3am. Huge, loud crowds all night until almost 4am, plus sound of scooters going up and down the alley. Not a room for a light sleeper. The staff was very helpful, calling cabs for our trip to the airport and securing breakfast boxes for our early departure. We would definitely go back if could get a room away from the busy alley way.

Naples is the only city with high-rises on my trip to Italy. This Renaissance location is not bad. The subway is very close. It is also close to Newcastle, the town hall, and the port. There are several steps at the entrance of the hotel, there is no barrier-free access, and heavy boxes are more painful. Of course, if there is staff, they will help, but not always ... The breakfast environment of the hotel is good, overlooking Mount Vesuvius and the Mediterranean Sea. The variety is not particularly large but it is enough. There is an automatic muffin making, which looks very fun. The facilities of this hotel are slightly old and the bathroom has cracks, which is not comparable to that of a Mercure in Palermo. And the hotel does not provide bottled water, of course, there is a supermarket diagonally opposite, and shopping is very convenient.

Unfortunately this stay was made costly at the worst time just as I was checking out. Be on your guard with hotel communications and use a translation app when speaking to staff on any important matters. I had accumulated a lot of Euros while settling shared receipts at the end of a family trip. I effectively became the exchanger for rest of family when they left town before me, and I ended up with half the price of my hotel bill. The day before check out, I asked 2 different hotel desk staff - in Italian - if I could use the Euros towards my hotel bill and they told me yes. So I spent my last day walking the city- and not using the available time to go to a bank and exchange the currency for a fair rate. At check-out the next morning, the Chief desk clerk told me it was too late to change my payment, they could not accept the cash, and the charge would go on my credit card. I pleaded with her and explained my prior communication. I was shocked she would not listen to my explanation and simply told me I misunderstood. I could not wait to change all the cash at my US bank, so I ended up losing 25% of the currency’s value using th airport exchange. Otherwise, rooms are nicely furnished. But you pay a lot for what you get and need to be careful about their added room charges. Depending on which staff you speak to, you will get different responses. Frankly, they seemed to have a predatory approach to foreign tourists. Multiple times I witnessed desk staff pushing costly guided tour packages of external sites like Pompeii, instead of answering English-speaking tourist questions about cheaper taxis and public transport. No doubt this is a source of hotel kick-backs. If you stay here, good luck.

Going to Italy for the first time from Canada we didn't know what to expect. Nice hotel at a good price. A bit on the outskirts of Napoli but we knew that already. A great breakfast is also included. Where this hotel exceeds is it's customer service. Antonio at the front desk is amazing and goes above and beyond his duties. He speaks both English and Italian fluently and his advice and recommendations made our 2 nights safe and fun. We will definitely be going back. The hotel recommended Antonio who is a taxi driver in the area and an amazing driver and tour guide. He explained where we should and shouldn't go and was available to drive us whenever and wherever we needed to go. Thank you to both Antonio's for making our mini vacation amazing.

The hotel is not easy to find in a dilapidated warehouse building. It is not as big as a picture. The hygienic condition is general. Even three unidentified clothes are found in the closet. . . Look out from the room window as shown. .

If i ever go to Napoles again this is where I want to stay. We firstly reserved a b&b close to the staition but it looked very dangerous at night and looks like it was an abandoned building, so we decided to change and looked for a hotel and this is where we went. We explained the situation to the staff and they were 5 stars. Even helped us booking a trip to Ponpei. We were supposed to be in Napoli 5 nights but they could only receive us 4. They helped us find another hotel for the last night. Very nice people, always smiling. Good breakfast and good location close to a tradicional restaurante ( lucciana). Also close to public bus where you can take and go to the center of Napoli. Very nice!! Reccomend