Palazzo Esedra

Love the look and the location of the hotel , free parking, loved it

I’m a regular at Palazzo Esedra where Staff are very friendly and polite, but have noticed a drop in the service levels.

We have spent one night at The Hotel Palazzo Esedra due to a problem with our return flight home and was accommodated here. We found it to be comfortable, immaculate, helpful staff who looked after us very well. I can’t comment on the menu as our stay was very short. It isn’t really a family hotel although they would be welcome. It seems to me to be very well equipped for business personnel.

As a hotel, it offers a luxury and stylish environment. Rooms are very comfortable, breakfast offers continental variety, nicely presented and fresh. We had dinner one evening, unfortunately this didn’t live up to the standards of the rest of the hotel, disappointing but there are lots of local restaurants to explore in the area. In terms of sightseeing you need to master the local bus service or a 1.5hr walk to the harbour/castle area. Staff were all friendly and helpful. A most enjoyable stay!

Our first impression of the hotel from outside was not impressive, but, understanding that it was so close to biggest football stadium in the city, we didn't care much. Checking in was great, staff extremely pleasant and helpful, in particular Alberto who easily find time to help everyone . As we have read reviews about hotel, we must say that management obviously took seriously some advices from clients , such as hot water, coffee machine in the restaurant and wifi, all of them sorted out. There was no problem with hot water, two coffee machines available in the restaurant and wifi very good. Hotel is situated close to two metro lines, for easy and frequent trains to the centre and beyond. Our room was very clean we can only praise cleaning staff. On the minus side, for 4 star hotel one is expecting a bit more for breakfast, as mentioned in previous reviews, there is no cooked breakfast ( hard boiled eggs I suppose don't count in that category), cold cuts with very few varieties and for people wanting healthy breakfast even less choice. There is still no kettle in the room, early birds still have to wait for breakfast room to open to have one. Also, complementary bottle of water would be advisable instead of 3euros payable from mini bar ( remember, this is still 4star hotel ). All in all, we were feeling very welcome there, hopefully those minor tweaks will be sorted in near future

HOTEL DA 3 STELLE. Pensare che il caffè della colazione lo predispongono alla macchiNEtta automatica non è da napoletani E NEMMENO DA HOTEL 4 STELLE... Stato generale non compatibile con prezzo pagato.

We spent a week in this wonderful hotel and enjoyed it immensely. The reception staff were wonderful, so helpful and pleasant. The hotel was spotless, extremely clean and was beautiful. The bed was very comfortable and when I requested extra pillows, they arrived with them within ten minutes. We have travelled around the world and would definitely rate this hotel as four stars. The location is great with easy access to an incredible public transport system which is frequent and extremely cheap. The Napoli zoo is within ten minutes walking distance. The only thing that stopped me giving it five stars was that there is no hot food at breakfast and they do have a selection of cold meats,cheese etc but when you like a cooked breakfast, this was not available. This did not spoil our experience and was a minor inconvenience. Thank you so much to all the staff for all your care and attention.

Beautiful hotel however the bathrooms let it down badly very tired exposed pipe work Rosetta missing off . Though clean afraid the conditions let it down . I know we don’t spend a lot of time in a bathroom but I think you know what I mean . Breakfast also rather disappointing on choices of meats and cheeses . Would I stay again 100% yes