Adelyn
29 de abril de 2024
Booked for a 5days stay for my trip in Nanjing, hotel is located about 5-10mins walk from the Nanjing South Railway Station. Starting with the pros of the hotel. Firstly, I’m most satisfied with the service level. Would like to especially praise staff - Zhou Jingjing as she noticed that I got wet in the rain and passed me some tissue when I arrived, a small action like this actually leaves a good first impression. Not to mention the rest of the staffs (including the housekeepers) were also helpful and action almost immediately. Eg. During my checkin there room wasn’t clean properly and has sticky stains on the table and chair, since it doesn’t bother me; I wiped it and feedback to the staff, housekeeper made sure the room was clean on the subsequent days. Secondly, room is spacious and extra point for the bidet in the toilet. Moving on to the cons which are all technology related. Firstly, the aircon can only be felt at the entrance, can’t really reach the bed area even though there is another vent, the difference in temperature is noticeable. Secondly, the TV offers screen projection; however, it does not work on certain nights. This hiccup was first observed at about 10+pm during one of the night, alerted the staff but not fixable as well, not sure if it was due to the wifi or TV issue?
Overall, other than the technology devices which need enhancement / attention, I had a pleasant stay. P.S. Forgotten to take picture of the room but it is exactly the same as what the hotel and visitors posted.
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