Hotéis em Moonee Beach

Wonderful stay with a cheerful welcome and friendly farewell from our hosts. Close to Park Beach Plaza, beach, tourist attractions and eateries. Plenty of parking which allowed our vehicles to be safely off the street during our stay. Room was spacious with two queen beds, lounge, plenty of extra blankets in the cupboard along with a good size bathroom stocked with the travel necessities including tissues. There was nothing we did not enjoy during our stay. We will happily recommend to family and friends and if needing to stay in Coffs we will choose Royal Palms.

We stayed in the Gumnut villa which was absolutely horrible. The toilet was flooding the bathroom floor, the shower head in the ensuite was like being hosed by a fire hydrant. The toilet in the ensuite felt tiny, like it was meant for young children. There was an ants nest in the light above the master bed which was dripping ants and nest pieces on me throughout the night so we moved the bed out of the way. The fan in that room was vibrating so bad that it would shake more ants onto the bed. The aircon was working but I don't think the room was insulated so it was never enough. We had two fans running to try and push cool air into the kids room for the entire week we were there. The matresses felt absolutely horrible and felt like I was going to roll off the bed each time I move. There was some mould on the bedroom walls. The whole cabin was just old, outdated and very worn. The wifi hardly worked which was not so great because there was also no cell service in most of the park. Great if you want to have no connection but not so great when you need to use the internet to search for places to go and things to see in the area. Why am I giving it 4 stars? Because of Jan! The staff there were amazing! Jan tried to do everything in her power (and then some!) To try and help us out. She was incredible! The facilities were also great! Lots for the kids to do, direct beach access, kangaroos all over the place, pools, water play equipment, slides, tennis courts, archery, go karts, all great fun! The bikes are old and pretty run down so not worth renting. Thanks again to Jan! We hope to stay here again but in one of the more modern cabins (or in our own tent).

I got an ocean view room which was great. I could hear ocean call from the room. You can walk to the beach from hotel and the facilities: pool and tenis and golf courts are fantastic. Very satisfied and definitely recommend others.

We chose to stay in a deluxe two-bedroom cabin. It was in a lovely location with the outdoor decking facing the stream. The cabin was spacious and clean, and there was direct beach access just a short walk through the caravan park. There is plenty to occupy the kids including a water splash area with a dumping bucket and a jumping pillow. Emerald Beach is a small town with only a few shops. If you are needing supplies there are supermarkets in nearby Woolgoolga, and eight-minute drive north.

We stopped over here for a night passing through. Checking was fine friendly staff. However the room was disgraceful. Cockroaches crawling up the walls near the bed and in the bathroom bugs crawling in and on the bed sheets. The bunk bed at top was hard and my son couldn’t sleep on it the pillow was like a bag of cement and my son had developed a nice reaction from query dust as his eyes were watering smd puffy and sneezing constantly. He needed an antihistamine to stop and settle and all 3 had to sleep in the one bed as the bunk bed was too uncomfortable

Overall,  a pleasant stay,  in a beautiful location,  but with a few much needed upgrades, it could be so much better.  The grounds around the resort were lovely.  The check in process was friendly and quick. Directions to room a bit vague.  Told that the wifi was having issues and we were unlikely to be able to get wifi or 5g from the room (on arrival to the room 5G was fine,  but wifi virtually non existent).  Car park was like a rabbit warren and difficult to find the correct lift to go up. Later the under cover car park was full,  over flow car park full.  Had to park over on the dirt with big muddy puddles everywhere. On arrival to room there was a dingy dark little entrance room, and the light was hard to find in there, so we had to use our phone torch to be able to see to open the door.  Very dissapointed in room on arrival.  Photos on the internet of the executive 1 bedroom apartment showed nicely updated kitchen and bathroom,  what we got was old and dated.  An old fashioned beige spa bath and an old fashioned shower over bath set up, and barely high enough to get my head under water.  It was nice and hot with decent pressure though. Bathroom seemed to only have 1 small soap and one small shower gel for 2 guests.   The kitchen was fine,  but had no overhead cupboards, splash back etc like in the photos on the internet.  I messaged reception about my dissatisfaction with the room, but received no reply.  The rest of the room was nice, and very clean. The bed and pillows were very comfortable.  The views to the golf course and lake were nice, and was good to have a balcony.  The TV in the bedroom was extremely tiny, and situated poorly so you have to look down to watch. There was a larger TV in the living area though.  We did not watch TV at all,  as knew Netflix etc would not work with no Wifi.  The fridge was not stocked at all,  apart from 1 tiny bottle of long life milk.  No water,  soft drink or any form of mini bar.  Things that really let down the room were things like the rusty air conditoner external unit, old creaky window in bathroom, window with slatted blinds that are very dusty, and that same window that didn't seem to seal properly. Also a few little cobwebs in the bathroom. With a bit more attention to detail,  this could be an amazing resort,  but at the moment,  I was very let down,  especially since our room didn't match what was on the internet.  Reasonably priced though. 

This is one of the best places I have ever stayed at. The people are the friendliest and most helpful. The unit was superb, with 3 large bedrooms one with a full size en suite and the very large main bathroom with corner spa. The hole unit was very clean and the kitchen had everything that you need for a short stay or longer. The pool and BBQ area was fantastic again everything you need for a BBQ (cooking utensils, plates and even sauce and butter in the fridge that everybody can use. The beach is a two minute walk straight out the back. I am happy to recommend Smugglers On The Beach to anybody that's need accommodation at Coffs Harbour overnight or a month. I will be staying there next time and will be looking forward to it.

Wish I’d have read them everything is true. This is not a luxury resort. Tired old dirty rooms. No staff anywhere. No gym access. Unusable internet. No assigned parking and not enough spaces. But best of all many people live here permanently and they do not like visitors. One resident came INSIDE our room as we brought in our cases and told us off for banging the door. We had been here under 2 minutes. Another resident ambushed my daughter parked by lift unloading her cases with a tiny baby and 2 year old told her off too. Within 90 seconds of arrival. Literally they patrol the place looking for chances to discipline visitors for actually being here !! Nice grounds but horrible atmosphere- rudest barmaid in the bar rude to coworkers and guests went for 1 drink and left. Yes we asked for our room to be cleaned to give the place a chance to step up before complaining and someone came and cleaned one window and sprayed a scent to cover up curry smell but couldn’t get rid of it. Staff are hidden and only available via mobile phone. Ghastly. Do not go. It is not a resort experience!

Overnight stay . Great quite location and clean in the room.

Its been some time since we came to the Pier Hotel for Dinner and we found it a pleasant experience. In recent times it has had a lot of renovation work done and its a pretty busy and popular venue especially with those younger than us. I ordered a Steak Sandwich which was the best I have ever had. Served on Toasted Focaccia Bread with the works, the steak was juicy and tender with great fries on the side and for a reasonable price. Wine and beer prices were also reasonable so we will be back again.