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Potawatomi Hotel & Casino
4.1/595 avaliações
1. Breakfast: Canal street cafe in the lobby, completely Western-style! 2. Not suitable for bringing children (casino hotel); 3. The hotel location is not convenient and the surrounding environment is general; the hotel parking lot is large and hotel guests are free! Hotel room soundproof! 4, recommend friends who like ”small gambling”
The Iron Horse Hotel
4.5/5102 avaliações
As far as hotels go… a unique concept. Some positives, some negatives, of which one – hotel management’s inadequate response to a significant problem – caused me and my wife to checkout after two nights of what was supposed to be a four-night stay. Our room was a junior suite on the top floor and was good-sized and had nice furnishings. We thought the food and service in the restaurants and bar were good (thumbs-up to Kate), the valets and bell staff hustled, and there is interesting artwork on some of the floors. All good things. On the downside: A few days prior to check-in we received an email offering us an early check-in for an extra $25. Not needing early check-in, we arrived at the posted 3pm check-in time. Our room wasn’t ready for another 35-40 minutes. Certainly a mixed message. The front desk staff are definitely hit-or-miss in terms of friendliness. There was no fan in the bathroom to help manage steam from the shower. The bathroom window is opaque but has no shade. As a result, at night, light from the highway adjacent to the hotel comes into the bathroom and continues into the sleeping area through the opaque glass shower wall. While the glass shower wall is opaque, it makes the shower far from private. Not a problem for us, but others might disagree. Also, the freight trains that run on the double tracks immediately adjacent to the hotel are noisy. I don’t want to have to wear a mask and earplugs to get a good night’s sleep in what is supposed to be a luxury hotel. Why the horrible rating and not just a mediocre one? Shortly after 8:00pm on our second night we smelled smoke in our sixth-floor room. Because the smell grew worse, at 8:45 I called the front desk. The person I spoke with explained that on nights when there is no breeze, smoke from the restaurant's “hearth” will drift up the side of the building and into the room. They had a ready explanation. In other words, they knew the smoke could be a problem but have done nothing about it. At 10:30pm I called again and asked to speak to the manager on duty. Unfortunately, the only manager in the building works in food and beverage and isn't that well versed in other aspects of managing the hotel. Regardless, I asked her to come to the room so she could establish for herself that I wasn't exaggerating about the eye-stinging, headache-causing smoky air. She and the restaurant's banquet manager did come upstairs and did acknowledge that the smoke was a problem. For a number of reasons - some the hotel’s, some ours - changing rooms at that hour wasn't a viable option. We were assured by the manager we were speaking with that she would write a detailed email for the hotel manager coming in the next day and that that manager would call us “first the in the morning.” I’m writing this review four mornings later. We are still waiting for that call.
SpringHill Suites Milwaukee Downtown
4.2/5102 avaliações
I went to Milwaukee for a day & chose to stay at the SpringHill Suites in Milwaukee near the fiserv forum. Few things to bring to your attention. When we checked in, at 11 pm, the staff was incredibly rude. She did not great us, and appeared high off of drugs. All she said to us was “ ID”…”Your card not working that’s on file” and then when given another payment.. “I can’t take your card” & pointed to the card machine. Did not acknowledge what room, the card issue & had a terrible attitude which was a red flag in itself. When we got to the room, the floor was OBVIOUSLY not vacuumed or cleaned. There were pieces of food under the night stand & clear beads from a clothing packet all over the carpet. Bathroom tiles had hair on them. For that reason, I kept my shoes on because it felt so unsanitary. You may ask why I didnt call the front desk, well because I already knew your employee would not care & give me even more of an attitude. Would recommend you go else where, no matter what the other reviews say. Worst service ever. Not clean.
Fairfield Inn & Suites Milwaukee Downtown
3.9/5106 avaliações
The location is good, in the city center, very close to the Bucks' home stadium, walking distance. The front desk staff was welcoming and felt at home. The room was clean and comfortable, and the breakfast was good.
Kimpton Journeyman
4.6/598 avaliações
I received exceptional service from valet Daniel. I had left my phone in our car and discovered about an hour after we’d had it valet parked. Daniel assured me it was no problem and readily agreed to bring it to me—he hurried off to the parking spot and came back with the phone at a run. Daniel was courteous and helpful. He does his job conscientiously in a friendly manner. Thank you, Daniel!
Hilton Garden Inn Milwaukee Downtown
4.5/596 avaliações
Very good, service is also good

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