Hotéis perto de St. George＇s Church, Marlborough

On arrival there was a delay with checking in as my booking could not be found. I arrived 3 minutes before an online work commitment and was told it's up to me to call my agent because they did not have the booking, despite me being able to show a confirmation. Informed that I could not afford to spend 20 minutes on the phone with them. After a while they then realised another staff member already checked me in. I would imagine that staff is trained to first check all possible scenarios (arrival list, in house list, cancelled booking, no show, etc) before inconveniencing and worrying the guest. Stayed in room 229, large pink stain on the carpet, carpet is up for replacement. Bathroom was ok, but shower dial is loose. When changing temperature it takes 20 seconds for the change to pull through the shower head so for a first time guest was playing around with it and found it challenging to get the temperature I wanted. Showers in mens changing room in the pool need work. Silicone around shower entirely moulded. 80% of the lockers are out of action. Jacuzzi was not working. Bedside light bulb not working. Maid walked into my room a little after 9am. She has no right to enter print to my check out time. breakfast was so so. Asked for poached eggs. A plate with two watered down poached eggs arrived which tasted far too strongly like vinegar which was clearly used in the water to prepare them. No croissants, pain au chocolate or bread available for at least 5-10 minutes and despite 3 staff they only replenished when they were informed by guests and did not notice themselves.

My mother and I checked in to Jury's Hotel Swindon for what was to be a short two-day stay for a convention. Due to a medical emergency and then us both falling ill, our two day stay turned into a seven day one. Jury's became our home away from home and couldn't have been better. The staff were all extremely supportive and kind given our unfortunate situation. I didn't catch anyone's name, but I wanted to especially thank two members of staff who helped me with my mother when she fell very ill and needed to go to the emergency room. The two ladies went above and beyond their usual work duties without any hesitation. I owe them a huge debt of gratitude and I certainly hope their supervisors recognize the amazing staff they are so fortunate to have. Our room was clean, comfortable, and had a great view of Swindon, which is a charming town. Especially old town Swindon, just up the street from the hotel. It's centrally located on many major bus lines and is a short walk from the bus station. The buffet breakfast was absolutely delicious, as was every meal we had from the restaurant. My only complaint is that the room did not have a mini-fridge or microwave, which would have been extremely convenient for us, but we were able to eat just fine between the food delivery apps available and the hotel restaurant. I wish every hotel was Jury's Inn Swindon caliber. Well done. 👏

We needed an overnight to break our journey on the M4. This was ideal. Quick, friendly check-in with hot brealfast pre-ordered. Room and bed OK for what we paid (but would have liked two pillows and more tea bags.) Bathroom was spotlessly clean and the shower good though lacking a grab rail over the bath. Breakfast buffet was well stocked and hot breakfast nicely cooked. Large well lit car park with CCTV. We would use this hotel again.

We stayed here for a weekend break. The initial greeting from Ash on arrival was lovely - warm and friendly. We had room 3 which is a small double with en suite. It is well furnished with 2 chairs and a reasonable view across a grassy open bank. The room was well decorated and furnished. Good quality tea/coffee in the room. The rooms are situated away from the main building so nice and quiet, apart from other guests. The full English breakfast was gorgeous - well cooked and a great start to the day. Great coffee too. Small downside - no cereal/fruit/yogurt options, although granola or krispies were available on request. Although we didn't eat in, I think it would have been a great experience. I did have a pudding on arrival on the first night - rhubarb and custard. Don't be fooled by the name. It was a confection of mousse, hidden in a glazed shell and beautifully decorated with Italian meringue. It was glorious! At night the skies around are very dark with little light pollution so beautiful views of the stars and the milky way. Service was a little slow at times but Ash works long hours and is always willing to help. Would definitely stay again.

We had a stopover in Swindon so that we could travel to Stonehenge for my wife’s birthday. I asked the hotel in advance to do something to mark the occasion, which they did very well. When we checked in, the room had balloons and happy birthday messages all around the room. Another thing that impressed me was the breakfast. I have just been to a Premier Inn hotel in London on business at the time of writing this review. While Premier Inn offers slightly more variety in their breakfast foods, the quality of food in this Holiday Inn Express is exceptional, light years ahead of Premier Inn. Well done, Holiday Inn Express Swindon West!

Clean and basic no frills hotel. One staff member completely ditsy, no help at all. The others all fine. Rooms at the back are a bit quieter and you might spot a rabbit or two. Services are nice and modern, but never known Burger King to charge for ice in your drink anywhere else 🤷🏼‍♂️.

A return visit, Lovely to be recognised by some staff, who gave us a very warm welcome. The Hotel is clean, the staff friendly as well as professional. Food is plentiful, tasty and very well presented. Very much enjoy our time here, and really hope we can return later in the year. Thank you to Karolina, all the arrangements you put in place went according to plan. Thank you kusum, lovely welcome when we got to our meeting room. Thank you to Pradeep, Mackenzie and the young lady who served us in 14 Twelve. Great chefs. Producing tasty food, hot and beautiful presented. Huge Thank you to Chloe, this young lady went above and beyond, just very attentive, and looked after us extremely well.