Hotéis próximos a Mana Island em Mana Island

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

The external environment of the hotel is very good. It is less than 3 kilometers away from Nadi Airport. It is a four-star hotel in Fiji compared with ordinary hotel chains in China. The hotel calls a taxi very quickly. There are two prices: those whose license plate starts with ND belong to metered taxis, and others There is not much difference in the price of the special-line point-to-point bargaining cars. The breakfast in the hotel is basically western bread and the like. There is no porridge, fried rice, or noodles.

Generally speaking, it is a good cost-effective Fiji outlying island resort. The highlight is of course that it is only for adults (basically couples or couples), and it is not far from the island (one hour boat ride) plus four round trips a day, and you can even transition without the island. . After all, four-star service, coupled with Fiji Time, can not expect too much. For example, the basic questions asked by the front desk before check-in are generally answered within a few days, but if I want to make more complicated arrangements such as activity reservations or details (partly because the activity department of the resort is relatively independent and free), I send N many emails and even make direct international phone calls. In the past, the effect was limited, of course, this situation is also relatively common in Fiji. The people are nice, just not up to the standard of domestic or Bali Phuket service. In addition, if you live in his bure, pay attention to the problem with the indoor shower design. When washing, it must leak water to the ground outside, and then the whole bathroom will be very wet and slippery. The staff will tell you that most of the guests use outdoor showers... But if you still tend to use indoor ones, my personal response is to put a bath towel in the door to absorb water + block it. The room cleaning is in place, such as mopping the floor every day (this is rare in five-star chain hotels), but there will still be Xiaoqiang (and big and small) haunting… Another point is that, for some reason, a certain book says that his family's meals are very good. We ate it, especially the first few days most dishes (including breakfast) were overly salty! The last day was a little better. I don't know if the middle chef changed or if we all ordered the dishes on the thunder (in that case, the thunder points would be a bit too much~) But looking back, it's still a shame. After overcoming these non-deal breaker issues, the overall experience was relatively pleasant (picked a few photos for reference). If it is the first time to go to Fiji and can book a special room, it is recommended to try it.

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

My fiancé and I had an absolutely wonderful time staying at this little resort in paradise. There are so many things about this place that make it fantastic, but I will try to mention our highlights. First of all, the enthusiastic staff goes above and beyond to keep the property clean, the white sand combed, and the rooms clean. We stayed in a private beach front with air con and have absolutely no complaints. Comfy bed, warm shower, and sunset views over the pacific every night. The resort also offers free daily snorkeling tours to a gorgeous reef that's only a 5 minute boat ride away. Bring your own snorkeling gear and you can discover vast reefs right off the shore and spend the whole day fish finding. Fiancé and I have traveled around the world and we both agree that you can't get a better deal at this price point. From the friendly staff to the amenities and the relaxing laid back atmosphere, we will definitely be back!

Heaven is, Musket cove. We stayed in musket cove last year and fell in love with the resort. So much so, we decided to make it our annual june holiday. Once again we were so welcomed by the most amazing, friendly and calming staff. Our Bure was a beautiful retreat, that felt quiet, peaceful and authentic. The island is our absolute favourite… the sand paths, immaculate gardens and activity/ entertainment options provided us with a dream holiday. My husband surfed almost daily, while I would go for hikes, run the island trials and explore. Found secluded beaches and lookouts that are more breathtaking than imaginable…. Ziggy and Josie always provided us with refreshment afternoon drinks (without prompting our preference) at the island bar yacht club. Ruth always hooked us up with the best tours, snorkelling trips and activities. Suli, was the biggest vibe. We loved his presence and enthusiasm. We loved our trip (again) so much, we re-booked for august and December/ January. Paradise does exist…

When I went to the Maldives, I felt that the natural environment was too ordinary. The rooms are small and the details show the general management of the hotel. The front desk bill will be wrong. Please allow enough time for inspection. Staff service attitude is good, can be five stars. Go snorkeling five stars on a beach island in the middle of the sea! !!

Great service! Great lunch and good dinner! They propose you the snorkelling with the sharks which is amazing! It is must do thing in Fiji and in life! They have also a good diving center and you can dive also with the sharks which is awesome The shared bathroom facility is really clean and new! Just a negative thing is the safari room, the tent room is great idea but it needs some adjustment and if it is windy you feel like you are sleeping after the stars! But If they improve the tents it is perfect! I liked also the cocktails and the guy at the bar was really funny!