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Radisson Hotel Madison
3.7/535 avaliações

Radisson Hotel Madison

Madison|2.35km de Owen Conservation Park
Hotel staff assured me that they would have a pack n play for my 4month old when I called ahead but none were available upon arrival and no one showed any concern or answered our calls for help. We called ahead at least three times in preparation for the trip and all times we’re reassured that we’d have a safe sleeping option for our son so when we checked in and received the standard “there’s nothing we can do” response we were astonished. As soon as we got to our room, I called the front desk to speak to the manager and received a voicemail. We never got a returned call and after emailing multiple times, finally got a similar lackluster response from a manager a week after our stay. My wife and I were in a panic to find a solution so that our child would be able to sleep safely on our trip and successfully tapped into our network, but the complete lack of concern was what shocked us the most. Even if they didn’t have the equipment, the staff could have helped us remain calm and offer some local solutions. Instead we had to fend for ourselves and to this day I have not heard the voice of the manager (cowardly) nor received an apology for the experience. Clearly the front desk staff who repeatedly informed me that there would be a pack n play available did not have the right information and are providing negligent information that can harm a child’s life. This was our first hotel experience with a newborn and we’ve learned a lot of lessons but most of all, always have a plan B.

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DoubleTree by Hilton Madison Downtown
4.7/5107 avaliações
I started with a free airport shuttle and was welcomed with a warm cookie and even warmer smile. Every single interaction I had with the staff was an example of what customer service should be. The front desk staff made every effort to accommodate my requests and were always friendly. Shataya was of great help and really all the front desk staff from my visit Monday 9/5-Thursday 9/8! Austin was one of my shuttle drivers and took me to a nearby address to make sure I didn’t get lost. Again, great customer service. After traveling across the country on business trips and vacations, I can easily say this was one of my best hotel stays. Thank you to all the staff!!
Hampton Inn & Suites Madison/Downtown
4.6/5111 avaliações
The hotel is in the center of Madison on Main Street, a ten-minute walk to the university and city hall. The hotel facilities are quite four-star, but UMW University is predestined, and the lobby and rooms have university mascots or logos. There are not many tricks for early drinking, typical American early drinking, with fruits, yogurt, etc., but during the epidemic, there is heat and social distancing, and can eat enough. It's worth living in Madison
Hilton Garden Inn Madison Downtown
4.5/5108 avaliações
Good choice to visit the school. The location is very good and very close to the school. The room is very spacious. One problem is that the window is completely sealed, the air conditioner is either cold or hot, it is not very practical for the weather of about 20 degrees, and the room may be more stuffy. Breakfast is $18 buffet, not included in the room rate.
The Edgewater
4.4/5102 avaliações
We had a wonderful stay with great service and attention to detail. The reservation staff went above an beyond to make sure our needs were met. We loved the lake view and beautiful hotel amenities. I wish we would have known more about the available spa services earlier, so we could have taken advantage of them.
The Madison Concourse Hotel
4.5/5100 avaliações
I recently attended a conference held at the Madison Concourse Hotel & Governor's Club and stayed three nights at the property. Shuttle bus driver Brian picked my co-worker and me up at the airport and was so kind and friendly! His recommendations for great food and sights in Madison were spot on and much appreciated. We received a warm welcome when we arrived and enjoyed a wonderful soup/salad bar/dessert lunch at CIRC. My room was clean and spacious. I loved the walk-in shower and makeup vanity space with chair in the bathroom, which was clean and stocked with plenty of towels. My favorite part of my stay was the comfortable bed and bedding, especially those wonderful pillows! I haven't slept that well in ages. The hotel is conveniently located to the Square with plenty of restaurants and entertainment within walking distance, making it a perfect conference site. I highly recommend the Madison Concourse Hotel & Governor's Club and hope to return soon with my family for vacation!
Radisson Hotel Madison
3.7/535 avaliações
Hotel staff assured me that they would have a pack n play for my 4month old when I called ahead but none were available upon arrival and no one showed any concern or answered our calls for help. We called ahead at least three times in preparation for the trip and all times we’re reassured that we’d have a safe sleeping option for our son so when we checked in and received the standard “there’s nothing we can do” response we were astonished. As soon as we got to our room, I called the front desk to speak to the manager and received a voicemail. We never got a returned call and after emailing multiple times, finally got a similar lackluster response from a manager a week after our stay. My wife and I were in a panic to find a solution so that our child would be able to sleep safely on our trip and successfully tapped into our network, but the complete lack of concern was what shocked us the most. Even if they didn’t have the equipment, the staff could have helped us remain calm and offer some local solutions. Instead we had to fend for ourselves and to this day I have not heard the voice of the manager (cowardly) nor received an apology for the experience. Clearly the front desk staff who repeatedly informed me that there would be a pack n play available did not have the right information and are providing negligent information that can harm a child’s life. This was our first hotel experience with a newborn and we’ve learned a lot of lessons but most of all, always have a plan B.

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