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Apartamentos Playa de Los Roques
3.9/58 avaliações

Apartamentos Playa de Los Roques

Los Realejos|0.93km de estadio los realejos
The worst experience of my life,, DO NOT BOOK this hotel with RUMBO Good morning, In the month of February I made a reservation with the reservation code 1937253813 flight plus hotel Malaga Tenerife April 30 to May 5 On March 22 I receive an email with a change in the return flight and I answer that I do not agree He returns to me. To send another alternative and I tell you that it is not good for us either because I would fly at 8 am. And I would have to wake up at 5 in the morning And I refuse to get up at that time while on vacation With two small children On April 1 I asked them to look at another alternative For example, return on May 6 but you had to take care of the night More than hotel you told me YES WITHOUT PROBLEMS. THIS CONVERSATION WAS BY EMAIL AND YOU TOLD ME THAT YES BY PHONE THEY ARE SUPPOSED TO BE RECORDED But still ON April 29, a day to fly I have not received an answer I have called several times I have sent several messages and I do not receive an answer from you You are irresponsible how I'm going to fly without knowing how and when and in what circumstances I'm going to return. On APRIL 30, I RECEIVE A MESSAGE FROM YOU WHERE YOU TELL ME MAKE YOUR CHEKIN ONLINE I DID IT THROUGH YOU AND THERE IS WHERE I ACCEPT THE CHANGE FOR THE 6TH DAY!!! I am about to CALL YOU AND TELL YOU THAT I ALREADY DID THE CHE-ing online THROUGH YOUR WEBSITE, AND THAT I NEED THE NEW HOTEL VOUCHER. Calls are supposed to be recorded!!!! I REVIEWED IT AFTER A MONTH TELLING ME THAT YES YOU WOULD PAY FOR THE ADDITIONAL DAY!!' Today, May 3rd, you tell me you can't because I DID THE CHANGE, when it hasn't been like that The WORST TRAVEL AGENCY I WILL EVER BOOK WITH YOU AGAIN, Wordless crooks You have never told the truth I plan to REPORT THEM, before the consumer AND THE COURT!!!! By abusers Deceitful, YOU ONLY CARE ABOUT THE MONEY YOU DO NOT LOOK FOR THE WELL-BEING OF THE CLIENTS NOW WHAT I DO HERE IN TENERIFE WITHOUT MONEY I HAVE HAD TO PAY AN MORE DAY OF CAR AN MORE DAY OF PARKING AND NOW I HAVE NO MONEY TO PAY ANOTHER NIGHT AT A HOTEL I WILL HAVE TO SLEEP IN A CAR WITH MY TWO CHILDREN BECAUSE I HAVE TRAVELED DECEIVED BELIEVING THAT YOU WERE SERIOUS A MONTH LATER YOU TELL ME TO TAKE CHARGE OF THE ADDITIONAL NIGHT The worst TRAVEL AGENCY WITHOUT A WORD, IRREPRESENTABLE, ABUSERS
Precise Resort Tenerife
4/548 avaliações

Precise Resort Tenerife

Los Realejos|1.33km de estadio los realejos
Overall we had a very good experience at this hotel. All the staff were kind, pleasant, smiley and helpful, always. Our room was clean and comfortable. It was on the seaward side with a balcony and spectacular sea view, but very noisy as the Atlantic waves crash on the rocks directly below. We didn't mind this, but if you want a quieter environment, ask for a room on the garden side. Breakfast (buffet style) offered a lot of choice, including cooked food, fruit, pastries, cold cuts/ cheeses etc. The evening meal buffet was also perfectly acceptable, although we mostly chose to eat out as there are various tapas bars and restaurants within 10-20 minutes walking distance. Loro park entrance is a 15 minute walk away, and impressive black sand beaches and associated beach bars another 5-10 minutes. What we liked the most about the hotel was the extensive and beautiful sub-tropical gardens, where you can swim in 3 pools located at different levels on the site. Because the gardens are so large, you can find a quiet spot if you need one. There's also a pool bar serving drinks and light meals. There were a few downsides, but they were minor. The decor is a little dated and our room could have done with a refresh. To go up in the lift you need to use your room key card, but the card readers are not reliable. It can be a little frustrating trying to get the thing to work so that you can access your room. But these ******* were well outweighed by the positives. We felt that the hotel offered good value and we would stay there again.

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Hotel Panoramica Garden
3.7/559 avaliações
We stayed here 10 days with a group from Spain with IMSERSO, the Spanish cheap holidays for old folk scheme. Before we went we thought it would be a pretty average experience at best. Itś fair to take account that this is a rather old three star place with affordable prices. In itś favour, the whole place is immaculately clean; the staff unfailingly polite and friendly and very hard working; the food is not haut cuisine but there is a wide choice of hot dishes which change daily, and a well stocked salad bar. Some reviews slate the breakfast but there are eggs, bacon, baked beans and often delicious cooked tomatoes, and there are cold cuts and fresh bread rolls. What not to like? The location is not brilliant, outside the small town of Longuera, and there is no local beach. However there is an hourly free bus to Puerto de la Cruz where there is plenty to see and do. An oddity is that the rooms have a kitchen with a hot plate, a kettle and a fridge-freezer some crockery and cutlery, which we had no idea about till we arrived, but it proved handy for making coffee.
Apartamentos Playa de Los Roques
3.9/58 avaliações
The worst experience of my life,, DO NOT BOOK this hotel with RUMBO Good morning, In the month of February I made a reservation with the reservation code 1937253813 flight plus hotel Malaga Tenerife April 30 to May 5 On March 22 I receive an email with a change in the return flight and I answer that I do not agree He returns to me. To send another alternative and I tell you that it is not good for us either because I would fly at 8 am. And I would have to wake up at 5 in the morning And I refuse to get up at that time while on vacation With two small children On April 1 I asked them to look at another alternative For example, return on May 6 but you had to take care of the night More than hotel you told me YES WITHOUT PROBLEMS. THIS CONVERSATION WAS BY EMAIL AND YOU TOLD ME THAT YES BY PHONE THEY ARE SUPPOSED TO BE RECORDED But still ON April 29, a day to fly I have not received an answer I have called several times I have sent several messages and I do not receive an answer from you You are irresponsible how I'm going to fly without knowing how and when and in what circumstances I'm going to return. On APRIL 30, I RECEIVE A MESSAGE FROM YOU WHERE YOU TELL ME MAKE YOUR CHEKIN ONLINE I DID IT THROUGH YOU AND THERE IS WHERE I ACCEPT THE CHANGE FOR THE 6TH DAY!!! I am about to CALL YOU AND TELL YOU THAT I ALREADY DID THE CHE-ing online THROUGH YOUR WEBSITE, AND THAT I NEED THE NEW HOTEL VOUCHER. Calls are supposed to be recorded!!!! I REVIEWED IT AFTER A MONTH TELLING ME THAT YES YOU WOULD PAY FOR THE ADDITIONAL DAY!!' Today, May 3rd, you tell me you can't because I DID THE CHANGE, when it hasn't been like that The WORST TRAVEL AGENCY I WILL EVER BOOK WITH YOU AGAIN, Wordless crooks You have never told the truth I plan to REPORT THEM, before the consumer AND THE COURT!!!! By abusers Deceitful, YOU ONLY CARE ABOUT THE MONEY YOU DO NOT LOOK FOR THE WELL-BEING OF THE CLIENTS NOW WHAT I DO HERE IN TENERIFE WITHOUT MONEY I HAVE HAD TO PAY AN MORE DAY OF CAR AN MORE DAY OF PARKING AND NOW I HAVE NO MONEY TO PAY ANOTHER NIGHT AT A HOTEL I WILL HAVE TO SLEEP IN A CAR WITH MY TWO CHILDREN BECAUSE I HAVE TRAVELED DECEIVED BELIEVING THAT YOU WERE SERIOUS A MONTH LATER YOU TELL ME TO TAKE CHARGE OF THE ADDITIONAL NIGHT The worst TRAVEL AGENCY WITHOUT A WORD, IRREPRESENTABLE, ABUSERS
Precise Resort Tenerife
4/548 avaliações
Overall we had a very good experience at this hotel. All the staff were kind, pleasant, smiley and helpful, always. Our room was clean and comfortable. It was on the seaward side with a balcony and spectacular sea view, but very noisy as the Atlantic waves crash on the rocks directly below. We didn't mind this, but if you want a quieter environment, ask for a room on the garden side. Breakfast (buffet style) offered a lot of choice, including cooked food, fruit, pastries, cold cuts/ cheeses etc. The evening meal buffet was also perfectly acceptable, although we mostly chose to eat out as there are various tapas bars and restaurants within 10-20 minutes walking distance. Loro park entrance is a 15 minute walk away, and impressive black sand beaches and associated beach bars another 5-10 minutes. What we liked the most about the hotel was the extensive and beautiful sub-tropical gardens, where you can swim in 3 pools located at different levels on the site. Because the gardens are so large, you can find a quiet spot if you need one. There's also a pool bar serving drinks and light meals. There were a few downsides, but they were minor. The decor is a little dated and our room could have done with a refresh. To go up in the lift you need to use your room key card, but the card readers are not reliable. It can be a little frustrating trying to get the thing to work so that you can access your room. But these ******* were well outweighed by the positives. We felt that the hotel offered good value and we would stay there again.
Route Active Hotel
4.3/538 avaliações
The hotel was clean and tidy. Rooms are spacious with a separate bedroom. Kitchen has few utensils and pans and kettles so basic foods can be cooked. Balconies have two chairs and a table. Be aware that the balcony floor is very slippery when wet. Building D next to the road can be a bit noisy at times, trash truck beeping early in the morning etc. Hotel has a minimarket with mostly sandwiches, chocolate bars, beer and wine. The staff were extremely friendly and helpful. Breakfast was ok, lots of fruit, bread and cereal but not much meat. Same goes with the dinner. Don't trust Google maps, there's no easy route to Puerto de la Cruz centrum. The area surrounding the hotel is steep hills to every direction. Sidewalks are narrow if they exist at all. Nearest grocery stores are closer to 10 minute walk away. Few restaurants are nearby. There is one hotel next to this one but otherwise the neighbourhood is fully inhabited by locals. We enjoyed our stay a lot though we found out that the only viable way to travel between the hotel and Puerto de la Cruz was taxi.

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