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5 star

Hacienda Beach Club & Residences
4.8/564 avaliações

Hacienda Beach Club & Residences

Downtown Cabo San Lucas Cabo San Lucas|0.62km de Bahía de Cabo San Lucas
With a stay at Hacienda Beach Club & Residences in Cabo San Lucas (El Medano Ejidal), you'll be steps from Cabo San Lucas Bay and Marina Del Rey. This luxury aparthotel is 0.5 mi (0.9 km) from Medano Beach and 2.4 mi (3.8 km) from The Arch.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this Colonial aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy Mexican cuisine at Hacienda Cocina y Cantina, a beachfront restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the late night room service. Unwind at the end of the day with a drink at the beach bar or the poolside bar.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 24 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

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Breakfast

Corazon Cabo, a Noble House Resort
3.9/557 avaliações

Corazon Cabo, a Noble House Resort

Downtown Cabo San Lucas Cabo San Lucas|0.73km de Bahía de Cabo San Lucas
Our stay at Corazon Cabo was more of a nightmare than a dream vacation, so much so that we ended up cutting our trip short. The hotel’s tasteful decor and prime location initially seemed to promise an idyllic stay. However, the reality turned out to be quite different, and not in a good way. We were subjected to an intense, incessant push for a timeshare presentation, which felt more like a scam than a genuine opportunity. Despite declining on numerous occasions (well into double digits), the sales pressure from the hotel staff was relentlessly intrusive, turning our supposed relaxing getaway into a stressful experience. The deception didn’t stop there. When we tried to book an activity through the hotel, we discovered that they attempted to charge a higher price than listed, and once again, tried to rope us into their timeshare program. These unscrupulous practices left us questioning the hotel’s business integrity. Further dampening our experience was the hotel’s decision to turn off the AC in the common areas during periods of low occupancy. This cost-cutting measure, carried out without consideration for guest comfort on sweltering hot days, was a glaring indication of the hotel’s disregard for guest experience. Room comfort was another area where Corazon Cabo failed to meet expectations. Despite the visual appeal of the room, we were plagued with a leaky shower that led to a persistently damp bathroom floor - an inconvenience that felt even more egregious given the high per-night cost of the room. Given the host of disappointments we experienced at Corazon Cabo, we ultimately decided to cut our trip short and change our flight to head home a day early. This was an unfortunate conclusion to a vacation that had promised so much. In summary, while Corazon Cabo might lure in guests with its attractive facade and desirable location, our stay was marred by persistent, high-pressure sales tactics, questionable business ethics, and a disregard for guest comfort. Until these serious issues are addressed, I would strongly recommend prospective visitors to look elsewhere for their stay in Cabo.
Bahia Hotel & Beach House
4.1/580 avaliações

Bahia Hotel & Beach House

Downtown Cabo San Lucas Cabo San Lucas|0.73km de Bahía de Cabo San Lucas
Alan at the pool bar was amazing. Great smile and energy and attitude. The most redeeming quality about this place. The rooms are clean and the restaurant has a nice vibe, as well as the beach club. Do not eat anything from the room’s mini bar. I was sick one day and thought maybe I needed to eat something so I could take some medication. But, what was u able to eat it because it was so stale. And they charged us more than $5 for a tiny pack of stale chips. What was the most disappointing to us was the poor communication by both the check-in staff (who told us that they were also the manager, Marta) and the restaurant staff. When Marta checked us in, she told us that the breakfast was included and to just go to the restaurant. She clearly said that the restaurant would give us what would look like a bill and not to worry- that it would not be charged to our room but only for their records. I even went back downstairs after unpacking and asked a second staff member who confirmed what Marta had said. However, on the second day, after we ate breakfast a second time, my partner thought it prudent to ask again and was told that the only free breakfast was free was the “American breakfast” and that we were being charged about $60 for our breakfast each day! When I went to talk with the manager about it, she told me that she had said it was the American breakfast, but she did not. Neither me or my partner hears it. And the second staff member did not say that. And my reservation simply says “free breakfast included.” Nothing more specific than that. And the restaurant staff never said anything to us to clarify. Marta also said that they sent me an SMS text to explain this , but I never received any message from the hotel about this. As we told her this, Marta then tried to tell us that my reservation does not come with feee breakfast at all. Funny that she remembered telling me about my free breakfast 30 seconds earlier. So, I then had to pull out my reservation confirmation to show her clearly that it did come with the breakfast. Not only was I met with a very poor attitude, there was no attempt done to fix the problem and no apology.
ME Cabo
4.3/5100 avaliações

ME Cabo

Downtown Cabo San Lucas Cabo San Lucas|0.74km de Bahía de Cabo San Lucas
Located in Cabo San Lucas (El Medano Ejidal), ME Cabo by Meliá is within a 15-minute walk of Puerto Paraiso Mall and Marina Del Rey. This beach resort is 2.2 mi (3.5 km) from The Arch.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 spa tubs, and a fitness center. This Art Deco resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at Taboo Beach Club, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 170 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Solmar Resort
4.2/5114 avaliações

Solmar Resort

Downtown Cabo San Lucas Cabo San Lucas|0.8km de Bahía de Cabo San Lucas
Just don't bother. I booked 2 rooms back in February for our stay in August. I paid the balance a week before the trip. When I arrived I was told that they couldn't verify the deposit I made in February or that I had paid the remaining balance. I showed them proof of both because I printed and saved the documentation for all payments. I was told by the front desk staff (Abraham and Itzel) that they close payments take a day to show up. When I told them I paid a week ago then the story changed. After them rudely telling me multiple times I had to pay $529.47 as an incidental fee whilst the lady next to us was told $200 for her incidental fee, I had enough. They said that they had to call Reservations to confirm which was conveniently closed at the time even though i called reservations 3 times that week to confirm what was needed for check in. My friend brought up to them that their contracts said $100 for incidental fees that we signed and they said their solution for us was for us to hold $200 on one card and $300 on another card implying that they thought we didn't have the money. The whole time the two of them were conversing back and forth in spanish as if I didn't understand them as they did not know that Spanish is actually my first language. At this point I opted to speak to her in Spanish to which she stared at me baffled and then called her manager Michael. Michael told us that they couldn't verify the deposit so we had to pay the money. I asked him why and he said they closed the nooks monthly so it wasn't showing on their screen. I informed him that we paid it in February and showed him proof. Therefore if you close books monthly then you have it. I informed him that I was here and heard Abraham tell the woman next to us that the fee was $200. At which point he told us that we had to paid incidentals of $200 per room and that was all. Upon getting to my room I was disappointed with how dated it was. The restaurant ans bar staff were amazing. I had a great time and much better customer service next door at the Grand Solmar. We came for a group event and all the people at the event had the same or worse experiences. At check out they had their ducks in a row on everything though in order to get money they thought was owed to them. Upon leaving the resort I discovered that I and several others are covered in rashes that appear to be bug bites. I will never stay here again.

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Bahia Hotel & Beach House
4.1/580 avaliações
Downtown Cabo San Lucas
Alan at the pool bar was amazing. Great smile and energy and attitude. The most redeeming quality about this place. The rooms are clean and the restaurant has a nice vibe, as well as the beach club. Do not eat anything from the room’s mini bar. I was sick one day and thought maybe I needed to eat something so I could take some medication. But, what was u able to eat it because it was so stale. And they charged us more than $5 for a tiny pack of stale chips. What was the most disappointing to us was the poor communication by both the check-in staff (who told us that they were also the manager, Marta) and the restaurant staff. When Marta checked us in, she told us that the breakfast was included and to just go to the restaurant. She clearly said that the restaurant would give us what would look like a bill and not to worry- that it would not be charged to our room but only for their records. I even went back downstairs after unpacking and asked a second staff member who confirmed what Marta had said. However, on the second day, after we ate breakfast a second time, my partner thought it prudent to ask again and was told that the only free breakfast was free was the “American breakfast” and that we were being charged about $60 for our breakfast each day! When I went to talk with the manager about it, she told me that she had said it was the American breakfast, but she did not. Neither me or my partner hears it. And the second staff member did not say that. And my reservation simply says “free breakfast included.” Nothing more specific than that. And the restaurant staff never said anything to us to clarify. Marta also said that they sent me an SMS text to explain this , but I never received any message from the hotel about this. As we told her this, Marta then tried to tell us that my reservation does not come with feee breakfast at all. Funny that she remembered telling me about my free breakfast 30 seconds earlier. So, I then had to pull out my reservation confirmation to show her clearly that it did come with the breakfast. Not only was I met with a very poor attitude, there was no attempt done to fix the problem and no apology.
Pueblo Bonito Rose Resort & Spa - All Inclusive
4/5102 avaliações
Downtown Cabo San Lucas
Perfect location and friendly staff. We recently stayed for a week with a party of 12. The rooms are a little older, but the grounds are pristine. The food was also pretty good. Lots of activities, and good drinks. Concierges Adrian and Dago really make things easy and regularly checked on us making sure we got i to the shuttle for our activities and checked in at the right place for the boat. The resort really cares about safety too. My father-in-law left his bag in a taxi and because they track who comes and goes, they were able to find the taxi driver and we got his bag back. We were also celebrating graduations, and Anniversary and birthdays and they went the extra mile to make everyone feel special. You can also travel in a free shuttle between their properties to enjoy the amenities at each. All Inclusive is the way to go here. ❤️ The brackets now also serve as a Room key. That was nice.
Pueblo Bonito Los Cabos Resort - All Inclusive
4.3/5101 avaliações
Downtown Cabo San Lucas
Pueblo Bonito Blanco holds a very special place in our hearts. My mother in law has been traveling to this resort for 12+ years - and brought my husband and I along for 2 trips plus our honeymoon last week. We are in awe of this place! The beauty! The people! Areli Valle, David Cosio, Demetrio, and Fernando truly make us feel at HOME! As soon as Demetrio and David saw us last week, two years had passed but we embraced in a big hug!!! They remembered us!!! Our true home away from home. We look forward to celebrating our anniversary here next year. Everything here is amazing. The food, drinks, spa, cleanliness, people, service, views to die for!!!, concierge support, and more. Once you come here you will never want to choose another resort again!
Sandos Finisterra All Inclusive
4.2/5101 avaliações
Downtown Cabo San Lucas
My boyfriend, friends and I had breakfast everyday at Don Diego while staying at Sandos. The breakfast was always delicious and hot. The staff is always friendly and helpful. Enrique has great enthusiasm and was so nice. Quick and speedy service. Alberto was also friendly and helpful. Thanks for all the great service and great food!!
Casa Dorada Los Cabos Resort & Spa
4.4/5101 avaliações
Downtown Cabo San Lucas
I want to spotlight an employee, Ricardo was our server while lounging on the beach portion of the resort. Ricardo was working harder than anyone I saw, constantly moving, taking orders, delivering orders, setting umbrellas, getting towels, he is a dynamo. In addition, I paid twice for an order, as it was charged to my room but I gave him cash, Ricardo honestly pointed out the mistake and gave me the money back & left it on the room charge. He also handled some rude drunk women, very graciously. This type on employee makes me want to revisit your establishment. Thank you for having him there, his is an asset to your company.
Hotel Tesoro Los Cabos
4.2/5119 avaliações
Downtown Cabo San Lucas
We have positives and negatives about the staff, 2 of the guys serving drinks were great, Pelipe and Alfredo were amazing, we cannot fault them. They always had a smile and made us feel great! However Fidel Castro was unbelievably rude and unfriendly, he made us feel uncomfortable and we didn’t like this services around the pool, but we will not visit again until he is not here.

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