Descubra sua estadia em Liverpool

The hotel is not what we expected - definitely a boutique hotel, with lots of rock related posters throughout. I had booked it for my mum's 80th birthday trip not realising the above. We were greeted by Amy on reception, who was young friendly and helpful, giving us our room number and keys. Our room was huge, with lovely first impression however not well laid out in design and we had a few other issues. (Little hanging space, fan with 2 pin ug but no adaptor) We ventured out on our first night down to the docks which was a good 25 minute walk however we later discovered a short cut, heading out of the hotel to the left and cutting through KFC and McDs car park bringing you out very close to the Kings Dock. Next morning we came down to breakfast, served by polite, smiling but slightly harassed waitress. Our order was taken and cooked breakfast arrived quickly. Well cooked and delicious. We stayed at The Baltic for 3 nights and although it wasn't necessarily to our taste, and I feel the advertising for the hotel needs to be updated to reflect it as it stands, we enjoyed our stay. We did have some issues as said above but we were felt listened too by both Amy on reception and the General Manager Paul. The location was, despite our first day impression, excellent. Cutting across the road directly from the hotel to Bridgewater Street you can walk through China Town and to Hope Street (15 mins) and to Lime Street Station (25 mins). A nice hotel which I hope can flourish.

If you are heading to Anfield Stadium for a match, this hotel should be one of your best choices. At the very beginning, I thought it was a bit far away from the city centre, however, in fact there are quite a number of bus service to the city centre with just around 15 mins. Ok, by Google map, 30 mins on foot to Anfield. A bit far away? Trust me, you will end up spending an hour to queue for a bus. 30 mins walking back to the hotel definitely is the best choice. Just next to a supermarket where you can buy bottle water, next to Mcdonald as well. Walking back to the hotel and enjoy a British Pub food is also a nice choice. Staffs are friendly, and provide useful tips. Helped me to print out my broading pass. To conclude, my 3 nights stay was worthy!

The location is very good, right next to Liverpool Station, and the train is very convenient. Opposite is the museum, and the surrounding environment is very good. The hotel management is very good, and you must swipe your card to enter and exit the floor. The overall decoration style of the hotel is very fashionable, and the rooms and lobby are full of famous paintings. The room is also very clean and tidy. The only small regret is that the toilet is too old-fashioned and the flushing sound is very loud

For me this was excellent value for money to stay on a match day. The room was huge and I do like the old traditional look of the rooms with a huge bathroom along with substantial tea and coffee facilities. It is right in the city centre and although I couldn't check in early they were able to store my luggage securely while I wanderd around the great city

Don't be fooled by this place. It's an absolute joke. Half of these Five Star reviews are fake. Upon arrival, after 20 hours of travel, we were greeted with a dirty apartment, that looked NOTHING like the pictures. Our LARGE two bedroom apartment was microscopic. Narrow hallways, bedrooms that fit a bed, living room/kitchen that has room for half a table and 2 seater ”couch” with no room to move. But all of that isn't even why they get a 1 star review. Here you go :) 1. NO HOT WATER. When we arrived, and needed to shower to wash all the travel off before we climbed in bed exhausted... we had no hot water. Me, my wife, and kids all had to take FREEZING COLD showers because the hot water ”wasn't turned on and needs 30 minutes to warm up” according to management. WHY DIDN'T YOU TURN IT ON THEN YOU GENIUSES? lol. It's not like they didn't know we were coming. ALSO, once i ”turned it on” and then waited for 30 minutes, still no hot water. THEN I waited for two hours. Still no hot water. THEN I waited for security to come up and fix it. Which they tried, but STILL NO HOT WATER. I stayed up until 4:30am, researching/googling how to fix it myself (it wasn't getting proper power and needed a system reset). Cool. 2. WIFI is a joke. If you're hoping to access the internet at all. Good luck. 3mbps UP / 1mbps DOWN / 200ms PING (if you're not techy... that is VERY VERY VERY SLOW INTERNET) 3. The water coming from the bathroom sinks smells like sulphur. 4. They're sketchy and misleading. For example, they claim ”FREE PARKING” but it's a $20/night parking complex which they claim you pay for, and then send them a recipet and your bank details and they're send you back the money. Nope. They won't even respond to me asking to speak to management about some type of solution to my hot water issues... 5. And you can just tell they take ZERO care of the units. It's some company looking to do as little as possible. Just a million little things... like all the clocks in the apartment are broken, the iron leaks water, the sofa is dirty and uncomfortable, drywall messed up, dirty windows/blinds, bathroom sinks that don't drain, etc. TLDR? AVOID THIS PLACE. There are SO many other options all around the city. Trust me.

If you are looking for a bare bones hotel in a great location close to Anfield, this will be just fine. 3 minute walk to stadium and great atmosphere on game day with large crowd. However, hotel itself leaves a lot to be desired, at least to American standards. Room was very cold- no thermostats or heater. We were freezing! Bed not comfortable. Very few products provided, including hand soap that was empty. No blow dryer provided in room. Hotel advertised luggage storage, but refused to store bags for a couple hours on our departure day so we had to spend £20 to store bags with a guy across the street (who was great). The shower was hard to get into (strange large step down into it), but the water pressure was great and water hot. Overall, there are much better places to stay in Liverpool. If you aren’t picky, might be fine for a night or two to attend a game, but we regret booking here. It’s only a 10 minute Uber ride from the dock/city center area, and we wish we would have stayed in that area.

The hotel is well situated and within walking distance to the sights and shopping areas. The hotel currently has external renovations and scaffolding although no work goes on over the weekend. The front desk staff were friendly and welcoming. The hotel doesn’t quite have the same chic style or decor of other Indigo’s we’ve visited; this one looks tired and in fact shabby! Our room was a sorry state and needs a major refit! Floor laminate lifting, walls dirty, curtains filthy and furnishings dreadful! The bed, however was comfortable and we got a good sleep albeit you can hear the other occupants walking the floors, banging of doors etc. The reception area & bar at back where breakfast is served appears to be used by non-residents too so can appear busy, especially the bar in the evening. On entering the hotel in the evening we were approached by a young man who just said in an aggressive tone ‘what’s your room number’; whilst he had paperwork in his hand, he had no uniform and afforded no pleasantries of even a ‘good evening’. I’d suggest if he is doing a security check then a name badge or uniform would be good and at least provide guests with an explanation as to why he needed to know our room number. We felt like we were about to be mugged as he behaved thuggishly. Would we return to this hotel……sadly No!

It's similar to the low-end express hotels in the country. The lobby and the bar are shared one room. The bathroom should be remodeled. The dry and wet are not separated. The double bed in the double room is also more compact. The advantage is that the location is central, not far from Lime Street Railway Station, the seaside, and Liverpool One. But Liverpool is also a little bit bigger.