Holiday Inn Express Liverpool - Central

The hotel is brand new and in excellent condition. Room size is reasonable, in compare with similar grade hotel, especially the shower room. Breakfast is good and would be even better if more fruits are available and if the croissants are warm and crispy.

The hotel is brand new and the reception service is good too. Our early check in request was also accommodated free of charge. Breakfast is okay. The daily room clean up was fair only as staff forgot to replenish teabags, replace clean coffee cups and clear rubbish bins. Overall, a comfortable stay.

Hotel staff are very accommodating. Good location and awesome breakfast choices.

Good location, good service and clean.

非常棒的星級酒店，環境好，，沒有怪味，屋裡冷時酒店服務人員又給了免費加熱器使用位置好，乾淨又衞生，住着很舒服棒棒棒棒棒棒棒

利物浦2024年新開的酒店，房間非常新淨，職員也頗友善。位置是在市中心但距離巴士站需步行約5分鐘，酒店有提供早餐但選擇不多。

Absolutely perfect place to stay in Liverpool. Close to all the tourist attractions and shopping. Lovely breakfast and plenty of choice. Rooms were perfect and clean. The staff were all so friendly and helpful. Will definitely return. Keep up the good work

😰😰😰😰 Why oh why does this always happen to me. We booked this very cute, "supposedly", Airbnb in Liverpool. The photo showed a darling garden and conservatory, a nice kitchen with not only a washing machine but a dryer as well. This is virtually unheard of in England. We arrived very late from Italy 🇮🇹 and had been in communication with a very pleasant host, and so we were excited to check in at 1 o’clock this morning. The very first thing we saw was a mattress in the garden. Then we noticed, an entire shoe rack of shoes in the hall, not to mention the toothbrushes and toiletries in the bathroom, a fridge that when you opened it made the nurse almost throw up on the spot because the smell was so bad, a freezer full of food, and a distinct moldy smell in the entire place. We genuinely thought that this was somebody’s house and that they just might rent it out when they could. It doesn’t take much to scare me, but there was no way I was staying in this house, despite the fact that the entire five nights was nonrefundable We reloaded the car and started driving around, trying to find a hotel and there was no room at the inn. We literally drove around Liverpool for approximately three hours going from place to place trying to find somewhere. Of course, because it was a new day, there was nothing we could book online because the 17th of June had ended and now the only date available to book was the 18th of June. We had resigned ourselves to the fact that we would literally have to sleep somewhere in the car. As we drove up Duke Street, ironically right next door to where my mum used to work, my husband spotted a holiday Inn express. We ran in there and they were able to help us. So close to 4 o’clock in the morning we found a hotel room and we were able to feel safe. This is the only hotel that we could find in Liverpool that was willing to give us a room in the middle of the night and the front desk person, Malcolm, could not have been more pleasant or helpful. A true Scouser. If anyone is in Liverpool and needs a clean modern new and very reasonably placed hotel this is the hotel for you. It is clean, modern, bright, and had it not been for the challenging parking situations in the city centre, we would’ve stayed here for the rest of the week. Thank you to the entire team who helped us out

Wonderful hotel, comfortable beds, and a great centralized location to all things Liverpool! Breakfast was delicious! Staff was super friendly and extremely helpful. The location cannot be beat - within walking distance of everything you can imagine. Very clean!