Hotéis em Leekfrith

The following is the copy of an email sent a week ago to Britannia hotels main email address. To date, I have received no response but neither did I expect one. - I'd like to tell you of our experience of staying at the Palace Hotel, Buxton. 13th and 14th September, 2022. On arrival at the hotel one cannot fail to be impressed by this fine old building with fitting décor in the entrance lobby and communal area. Unfortunately, this is where the impressiveness ends. Check in – 3 or 4 stations at the reception desk, only 1 manned. Thankfully we were 2nd in line and on glancing behind us when it was our turn saw about 30 people behind us queuing out of the glass doors and back to the revolving door. No welcome from the receptionist and I was quite surprised that when I asked about using my card for charges to our room for wine etc. was told that you pay as you go. Not quite what you would expect from a 4 star hotel. Booked a table for dinner – we were booking in at 4 pm but the earliest option for a table was 8.30 pm. Our Room – we had booked an executive twin room and whilst the room was spacious it lacked character and was in fact quite sp**** . We understood that there was no room service but assumed this would be for change of towels, little did we know that there would be no emptying of bin or replenishment of tea/coffee/milk and sugar. No guest information folder in the room, which we would expect to find. Dining – dinner. 4 staff ( I won't give them the title of waiter/waitress/hostess as it would be doing a disservice to those who do this role properly) at the desk at the front of the restaurant and given a menu and taken to a table. We were given to understand that meals were buffet style but the comment from the staff member who had taken us to our table who told us it was self service we found her description was more realistic. In actual fact for the help that was given throughout our stay you might as well have trays situated at the front because the service is more akin to a poorly run motorway service station. That again is giving a disservice as there is a far better selection of food on offer there. We asked for wine menu and were told it was in the menu folder, it wasn't. The staff member said she'd get one, took the menu away and neither were seen again. We opted for soup which we had to help ourselves to from an electric soup tureen, after we asked what it was. After one mouthful, found it was lukewarm so took it back to another staff member who took the soup bowls from me saying she'd tell chef. Well, that helped a lot didn't it as neither of these were seen again either! We had to have the pate or salad as these were the only other things on offer as a starter. Back up to the hot cupboards for our main course – on offer, 1 choice of roast - turkey, fish in sauce which looked as though that had been there for the whole of the service time and a sweet potato curry. The only vegetables on offer were roast po

Took my mum for a spa day and we were really happy with all of the facilities (the trea**ents, hot tub, lounge area, plunge pool, sauna and steam room)! The staff were lovely and we enjoyed a delicious afternoon tea afterwards in the inn where we were catered for as vegetarians!

Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.

Great receptionist who was very welcoming and friendly. Good location for access to the A500 and A34 roads as well as a bus stop only a 5 minute walk away. Unfortunately, the hotel itself is very dated and lack on soundproofing between the rooms is a major issue. I could hear the guy in the room below talking and could also hear the room next door opening and closing their toilet seat! I was awoken at 1am with an inconsiderate neighbour with their tv on very loud and coughing loudly. There is a main wing and smaller wing to the side. I stayed on the 1st floor in the main wing but I would recommend you ask for the 1st floor in the small wing to minimise the number of people around you and source of external noise. View from the room was nice however.

We arranged our wedding with Paige from the weddings team at the hotel. Nothing was too much trouble from start to finish, and any questions we had were answered throughout the process and on the run up to the wedding and very accommadating when we needed to change any details or ask opinions . We stayed on the night prior to the wedding and from arrival the staff could not do enough for us and other family members with our party, the weddings team were amazing food was fantastic and they all made the day very special, especially Eamon our Master of Ceremonies who guided us through the day and thought of everything to ensure any worries were taken away throughout the day!

The guesthouse itself is within walking distance to Stoke-on-Trent Train Station and Staffordshire University (college road & leek road). The room and the property was very clean. The Owner Gabriel and Property Manager Joe was very helpful and made me feel safe during my stay. They accommodate long stay with discounted price. The rooms are exactly how the advertised on website (if anything better).Rooms are very big and spacious, bathroom were very clean. Rooms had aesthetic lights ( also dimmable). There were Sockets near bed and 2 work desk/ study desk and settee with coffee table. Free WiFi at the property. In short great find and will stay here again.

Why no recent reviews? I have just paid my third visit to this hotel which surely enjoys the most beautiful location in the stunning Derbyshire Peak District, and in recent years has survived a change of ownership. I booked 3 nights b&b in a classic room with a view. Room 2 was pleasant, a little dated, with a small but adequate bathroom, would be very cramped for double occupancy, but a lovely view if you ignore the scruffy area immediately outside the window. The staff as on previous visits were helpful, friendly and efficient but the visit was spoiled by a penny pinching policy which immediately became apparent. Full b&b price was charged for all rooms, including single for occupation, so I had paid £60 extra for 3 nights for 3 breakfasts I did not have. The dining room menu charged £20 for breakfast, plus a supplement if you wanted smoked salmon, eggs Benedict or other items, or what was described as “specialty coffees” - since when was an Americano coffee “specialty” ? When I queried the charge for the 3 breakfasts I could not possibly have eaten I was told that for those booking b&b packages management justify this by describing breakfast as complimentary - despite minimum £20 charge on the menu !! The restaurant menu also makes an additional charge for various items on the dinner menu, none of which could be described as out of the ordinary, so all in all this left a nasty taste for my friends and I. We also heard that tips added to the bill are not shared with staff, so beware. Yes, the location is stunning and the staff still efficient and friendly but recent financial policy discouraging and we will not be visiting again.

The hotel is very close to Waterworld stoke on Trent, There is no charge for its own parking lot. It will be convenient to play in the water. Waterworld did not wash for two minutes. The cabinet clerk was polite and sent three fresh cookies to eat. The room is good, the TV is big enough, the disadvantage is that the shower water is too weak, there is no air conditioning in the room but there is a fan. Breakfast is a general English buffet, there are not many choices but enough food, the grain has a separate packaging is more hygienic.

Located in Macclesfield, Hollin House Hotel is in a rural location, within a 10-minute drive of Adlington Hall and Peak District National Park. This hotel is 3.4 mi (5.4 km) from Lyme Park and 9.2 mi (14.7 km) from Quarry Bank Mill and Styal Estate.Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a ballroom. Additional amenities at this Victorian hotel include bicycle tour information and bike storage.You can enjoy a meal at the restaurant serving the guests of Hollin House Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 59 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Stayed at the Queen's Head hotel over the weekend due to attending a concert at Buxton Opera House. We were really well looked after and the staff were very friendly and helpful. The accommodation was clean , warm and welcoming. Whilst there is no on-site parking, there is parking in the market place only a minutes walk away which was easy to access. Thank you for an enjoyable stay.