Hotéis Hot spring em Kutchan

My husband and I are highly disappointed with Park Hyatt Niseko. We prepaid and booked a stay for March 2023. We subsequently had a conflict with our dates and contacted Hyatt app via the chat function in January 2023 to check if we can cancel or see alternative options. We were told by the agent that we could cancel and receive a full refund of over $2,000, so we went ahead and cancelled and kept screenshots of this conversation. We also called the hotel to confirm and were again told that we will be issued a refund. However, several months later we have not received the refund. We have worked with our credit card company to resolve this, but they were told by the hotel that no refund will be issued as the cancellation occurred within the 60 day window. Yet we have documented proof from Hyatt that told us in writing that we would be issued a full refund. Otherwise we would not have canceled and made alternative arrangements. We are very disappointed by your hotel, and consider this extremely dishonest, deceiving and not al all representative of a reputable and professional hotel brand.

I stayed in the middle of the ski season in February 2023. Good points The exterior looks like a hot spring built during the bubble period compared to the surrounding hotels, and I thought it might be a loss at first glance. However, the interior was new and the inside of the room (although the rooms seem to be new and old) was modern and comfortable. The large communal bath is a hot spring and has an open-air bath. There were many people during the ski season, but the bathhouse was large so I was able to take a relaxing bath. The meal was a buffet, but it was relatively authentic, and the tempura and steak were delicious. It was more than expected. Bad places The correspondence of the staff (especially the receptionist) is subtle. Although it was full of many customers during the check-in time zone, the person in charge was only about 1-2 names. Moreover, there are many English / Chinese, but there are many staff in one word, and it took time to respond. Some people broke into the row and came in, but they weren't so concerned. Also, I only said that I needed guidance, and even if I asked where and when the bath was, I was only told ”it is written”. Anyway, if it is a cheap hotel overseas, I wanted to give a little more hospitality if it is a hotel of a certain rank in Japan. It's a ski / snowboard relationship, but lift tickets and rentals will be another building. It's not just this hotel, but it's a little far away, but I thought I would improve the convenience a little more. Also, this time was １ night ２ 5,000 yen with breakfast and dinner. I think it can't be helped, but I want it to be a place that Japanese people can enjoy.

Love this hotel from the moment I stepped in, gorgeous ambience, great service at reception! Room is expensive for one person stay but worth every penny. Regardless how long your stay is, one room entitled to one time free usage of private onsen (after that is charged) for 45mins. There is free public onsen beside it. Yoga classes are available for sign up for fee. Ski shop Rhythm and Afuri ramen looks great but I didn’t get a chance to visit. Ski storage available but not practical esp for those who rent, as you need to carry the heavy equipment back and forth from ski base to hotel (10min up-downhill walk or take free shuttle). Apt style hotel is well equipped with fridge, microwave, sink, washing machine-dryer, dishwashing machine. Breakfast is great! Toilet and room is spacious and bed is good. I would return!!! Best recommended for families esp those with mix interest besides ski/snowboard. Near to street side restaurants, Lawson is across.

The best, best and best hotel on this trip! !! The individual is a very demanding person, this hotel is impeccable from service to environment to facilities. The hotel is very new. It has been open for about a year, right next to the snowy mountains, and our room has unbeatable views! !! I like the modern decoration of the hotel! !! The appliances, kitchenware, tableware, etc. are all high-end brands! Bedding and daily necessities are very useful. Although it was not very rare when we were here in the snow season, the extreme service attitude of the hotel staff impressed me and tried my best to solve the problem for me. When I left, Hao dumped 1000yen for the younger brother who carried the luggage. I really liked this hotel

Booked the Hirafu Mountain View Suite. The four-person house was slightly crowded. It didn't look so big in the photos. It was two rooms pulled out by partitions. The hotel is in a good location. The closest base to the Snow Mountain is base, which is a 5-minute walk away. There is a free shuttle bus to and from the hotel. Hotel health and service were in place, the reception staff were fluent in Chinese and English, and there were no communication problems.

An extremely well maintained ski resort, with an awesomw view of Mount Yotei. Situated right below the foot of Mt Annapuri, and next to the Hirafu Lift with her own ski-in and ski-out valet on Level 2. My son and I stayed in their one-bedroom suite and their in-room amenities were great. Although it is a pity that they don't seems to provide room-service of food, as I was feeling unwell and still needed to dine at the restaurant for my breakfast and lunch. Their resort was staffed with an internationalised team who can cater to multiple language needs, and they are all very warm and attentive. Their response to my queries over messaging prior to my arrival was extremely helpful and prompt to arrange the ski lesson and snowmobiling experience. I am grateful. The breakfast spread is generous with seafood, served in a fusion Jap restaurant. Although their display of the breakfast can be further thought through, the flow and the positioning aren't optimal. The narrow lane also seemed to be crowded with watching service crew. Overall, I love the room ... It was perfect.

It was my second stay this year at the Penthouse. Originally the location and facilities were excellent, and there were many disappointing parts in terms of service, but this time the service was considerably improved. There were still some parts that didn't feel like high-end customer service, but it was considerably improved and I was able to stay comfortably and comfortably. I would like you to put more effort into employee training. For most of our guests, a stay at a resort is a memorable time in their lives, so please make sure that all employees are aware of this fact and provide heartfelt service.

My best luxury ryokan experience and probably the best reward to myself to celebrate my milestone birthday. The location is a great escape from the urban jungle and is completely Zen and truly peaceful allowing for some self reflection and self care. My room was wrapped with outdoor natural scenes even in the middle of winter and I was left with unforgettable memories of tranquility while soaking in my private onsen; the delicateness, artistry, and superb taste of every meal and morsel; and the utmost hospitality, kindness, and respect of the staff. The rest is unexplainable. You have to be there to experience it.

Sansui was not yet opened when we make the decision to stay there for our honeymoon. No review was available before we made the booking for 3 nights at the Sansui’s Studio. We don’t know what exactly to expect. Thankfully, we are delightfully surprised. The hotel really delivered a wonderful experience for our first-time visiting Niseko. Upon arrival, we were warmly greeted by the receptionists. They were polite and friendly. Our room was clean and tidy. It is not large but it fits 2 unfolded 30-inch luggages. We have wonderful Mt. Yotei view. We registered private snowboarding lessons via hotel and rent gear in in-house rental shop. I would suggest visitors head down to the rental shop on B/F to complete the fitting process for your gears before the day of lesson. The staff will store your gears in corresponding locker. You will be able to put your gears the next day in no time. The “Ski in ski out” entrance is right next to the rental shop which is very convenient. We really enjoyed the shower and private Onsen after class. Our car was parked in front of the hotel during our stay since the basement park is already full. We had to move our car two times during our stay upon hotel staff’s request due to the limited parking spot. While it was a bit inconvenient, the staff was very apologetic and understanding which I appreciated. I would suggest guests try to reserve a basement parking spot because there is only very few available. We didn’t use the bus service heading to supermarket/ restaurants this time, but we will try next time. We opt to cook for lunch and dinner since the produces and meats are such great value in Hokkaido and Sansui’s kitchen is very well equipped. Pros: Good location near beginner slope, private snowboarding lesson, private Onsen with Mt. Yotei, door camera, USB C power outlet, Germany made ROSENTHAL cups, ZOJIRUSHI kettle, well equipped kitchen with 1 pan 1 pot, dish soap, large HITACHI washer dryer with laundry detergent, Imabari towels, towel heater, ICOR skincare set, rental gears in good condition Cons: Small car park, body wash not suitable for dry/sensitive skin (probably whole Hokkaido), no body lotion I am not sure guests are able to see Mt. Yotei in every single rooms. There are no Mt. Yotei view for selection in official online reservation. I do hope Sansui could maintain the quality when we visit next time.

When you stay at Intuition in Kutchan, you'll be near ski lifts, within a 15-minute drive of Niseko Mountain Resort Grand Hirafu and Niseko Annupuri International Ski Area. This aparthotel is 18.7 mi (30 km) from Rusutsu Resort and 4.6 mi (7.5 km) from Niseko Hanazono Resort.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including concierge services and ski storage.Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.