Hotéis em Kunming Guandu District

Top hotel that really fulfils the 5 stars it carries. Staff very friendly but English proficiency is rather mixed. Super clean and nice new spacious rooms. You can even wash and dry laundry for free on the third floor - they provide detergent, machines and ironing stuff. The location is medium central, to the sights of the city it's quite far (at least 20min DiDi or 50min bus, metro station is 35 mins by foot away). On the other hand, the hotel is right next to the Yunnan Mushrooms Heritage street with dozens of amazing hotpot restaurants. Also there's an old street about 300m away. So there's plenty to do around the hotel, it's just a bit long to get anywhere else.

This was the cheapest hotel we stayed at during our Yunnan trip, and also the one with the absolute best service! First, they offer subway station pick-up and airport transfer services. On the day of check-in, they send a reminder just in case you're unaware of these services. Upon arrival, you're immediately offered a glass of water, and then they thoughtfully help you arrange your airport transfer times. The room itself is fully smart-enabled, which is really impressive. But what touched us the most was that our flight was at 5 AM the next day, and we had scheduled a 4 AM airport drop-off. We came down about ten minutes early, expecting to wait a bit for the driver. To our surprise, even before 4 AM, a young man and a front desk lady were already waiting for us! They even kindly gave us two breakfast boxes to take on the road (we hadn't paid for breakfast). As soon as we stepped out of the hotel, the car was already waiting right at the entrance. The service was so incredible that we actually wondered if we really only paid 100 RMB, haha!

The hotel is very awesome! The heater working very well’ Bed was comfortable and was able to have a goodnight sleep! Even though I arrive late after a long day, the staff still managed to help me with my enquiries to ensure I got everything I want ☺️🙏🏻 Thank you for the great hospitality! Will definitely be back here when I’m back at Kunming again! 这家酒店太棒了！暖气效果非常好，床也很舒服，让我睡了个好觉！虽然我忙碌了一天，很晚才到，但工作人员仍然热情地帮我解答疑问，确保我的需求都得到了满足☺️🙏🏻 感谢你们的热情款待！下次来昆明我一定还会选择这家酒店！

I must say that the best highlights of this hotel would be... Everything! It was walkable distance from the Railway Station, spacious room, convenient access to halal eateries nearby. Clean room & even the pedestrians walkways within the neighborhood. Thank you for hosting us! Definitely recommended hotel!

Service was excellent as staff at Reception counter is able to understand English. Good customer attributes and with smiling and dedicated services. Even help me to fix problem on the coffee dispenser provided with compliments beside the reception counter. Location is strategic and near to Kunming. Room is extremely big and price is reasonable. Highly recommended. Will book again in my next trip

Instalações: As camas e as instalações eram muito novas, indicando reformas recentes. Há uma lavanderia self-service para roupas sujas, o que foi excelente. Limpeza: Limpo e higiênico, com limpeza rápida. Localização: Situado a 300 metros à direita da saída da estação de trem, muito conveniente, ideal para conexões com trens de alta velocidade para Mile, Dali, Lijiang, Shangri-La, etc. Refeições: O café da manhã era bom, especialmente os bolos de flores; oferecer mais opções como especialidade seria uma boa ideia. Atendimento: Este foi o aspecto mais satisfatório. Desde o check-in até todas as vezes que entramos ou saímos do hotel, as recepcionistas foram incrivelmente atenciosas e educadas. Esta foi minha primeira impressão positiva de Kunming. O proprietário deveria considerar dar um aumento e uma promoção a essas funcionárias.

Muito perto do aeroporto e eles também oferecem um serviço de transporte, então este hotel é perfeito se você tem um voo cedo ou tarde para o Aeroporto Internacional de Kunming Changshui.

The room was clean and tidy, with complete amenities. The staff were warm and attentive, and there was no noise in the surroundings, which was conducive to sleep. The hotel offers a shuttle service to and from the station, which I didn't use, but it's a very thoughtful service, especially for travelers arriving late at night or needing to leave early in the morning. I'll definitely stay here again next time I'm at the airport.

We had an excellent stay at Kai Wah, with a few instances really worth mentioning. Firstly, we had a super early flight and reached the hotel at 5plus in the morning. We checked in and wonder if we are able to check in for the stay at such early hours. Without needing to ask, the service staff immediately arranged a room for us to check in, even though the typical check in time is 2pm onwards. They understood that we were tired from the flight and quickly make arrangements so that we can get some rest. This is an exceptional service that illustrates understanding and care for their customers. Secondly, upon checking into the room, we observed that the toilet bowl was a little dirty and called the reception. Immediately, a service staff named 李星Jeff Li, came to our room and made arrangements to offer us a free upgrade to a suite. However, as we prefer a room that is not situated at the corner, we declined. He then made other arrangements on the spot and offered us another room. He even helped us to transfer the luggages. We needed some advice for the trip and he willingly and patiently offered us advice and assistance. His friendliness and patience with us really made our stay very pleasant. His professionalism and care for his guests are commendable. Finally, when we checked out, the service staff also warmly helped us with the didi booking to the right place. My mum was even given a scarf as little present, which really made her day. Breakfast was really good, huge variety and quality was good too. Suggest to include breakfast in your booking.

Excellent hotel service from from desk to housekeeper. Clean and cozy room, free airport pickup was easy to arrange, free gift upon check in was warm, free night snacks beyond my expectation. The female front desk receptionist very helpful and patiently to solve all my queries as a foreigner. Thumbs up to this hotel👏👏👏