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Paradise Resort
3.8/559 avaliações
Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.
The Windsor Castle
3.2/595 avaliações
Easily accessible from the Kollam Theni highway; it is one of the few fine dining restaurants in Kottayam town. The white structure looks more like a Manor. The restaurant typically has an English background with pictures of royal family members all around. Furniture and fittings are ornately done in red and gold to match the British era. Staff are very polite and soft spoken minus the stiff British upper lip. If you tend to enjoy a traditional banana leaf meal while travelling this is not the place but those who enjoy non vegetarian dishes in an English ambience may relish the experience. Washrooms can be dirty and damp marring the outward opulence of the hotel. Buttermilk with traditional spices was enjoyable. Pista ice cream though not inhouse was refreshing too. Special mention to the courteous lady staff who politely accomodated our requests.
Rhythm Kumarakom
4.2/585 avaliações
I recently stayed at a resort that offered a truly luxurious and serene experience. From the moment i arrived, the staff was incredibly attentive and ensured that all my needs were met. The room was spacious, elegantly decorated, and provided stunning views of the surrounding landscape. The amenities were top-notch, including a beautiful pool, well-equipped fitness center, and a variety of dining options that catered to every taste. The resort's spa was a highlight, offering a range of treatments that left me feeling relaxed and rejuvenated. The attention to detail and commitment to guest satisfaction were evident throughout my stay. Overall, it was the perfect getaway, combining luxury, comfort, and adventure in a beautiful setting. I would highly recommend this resort to anyone looking for a memorable and rejuvenating vacation.
Kumarakom Tharavadu - A Heritage Hotel, Kumarakom
3.7/531 avaliações
Amazing hotel with great scerene locality.the pool was too good.enjoyed every moment of our stay.would love to come back.the hotel and the surrounding is very clean and green.The kumarakom destination itself is a must visit.
The Zuri Kumarakom Kerala Resort & Spa
4.2/549 avaliações
This place clearly is past its prime from the looks of it. Our Deluxe Lagoon view room is past its ‘best by’ date. The furniture is fraying, the mirror has big stains, the room had a stink when we checked in, the aircon works only at one setting - 19 degrees. The woodwork has been shoddily repaired, the glass door has turned yellow with grime. The maintenance and upkeep of the property evidently de***ds serious attention. Sadly, when I attempted to show some pictures of the room to the ***agement, it barely caused any concern. I was informed that the extended Covid lockdown - and the tropical climate and moist air, has taken a huge toll on the property. In other words, we really can’t do much! However, supposedly a revamp of the property is underway - doesn’t help us though. While the explanation maybe valid, the nonchalant response was galling and totally unexpected. And any way, why shouldn’t we, as paying guests, expect better? At breakfast this morning, the papaya was un-ripened, the pineapple was overripe and discoloured. And the best. - they couldn’t find decent, fresh and ripe local bananas to serve! At lunch, the Thai green curry was spicy - so spicy and none of us four could eat more than one spoon. We refused to eat it and asked them to take it back. Yet amazingly, it appeared on our bill - no apologies offered. Naturally, we refused to pay for the dish. Quite eventful first 24 hours.
Holiday Vagamon
3.6/572 avaliações
Awesome place to stay with family and friends. Stayed for two nights. Best resort for someone looking for a serious peaceful vacation. Not too far from main town, quiet and serene place. Definitely recommend the pool for unlimited fun and a relaxed evening chilling. Food not that expensive, but think they should add more in their menu. May be as i stayed in off season the menu is limited. Definitely recommend this resort if u are looking for a short peaceful family vacation

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Informações sobre viagens locais

Quantidade de hotéis59
Quantidade de avaliações1,245
Maior preço7.289 MYR
Menor preço90 MYR
Preço médio (dias úteis)745 MYR
Preço médio (fins de semana)775 MYR