Hotéis próximos a Jesselton Point Ferry Terminal em Kota Kinabalu

Over all are very good experience. Room was clean and tidy, value for money. Ideal location, near seafood eateries. The breakfast buffet spread is excellent. Staff was very friendly and helpful.

Room was good, but the lock door is broken. When we went out. I had to close and bang loudly so the door can locked. picture attach is view from the hotel

An excellent stay again. Reception are friendly and helpful. Room are extremely Clean. I love my room. Important thing is this hotel room toilet using WATER SPRAY (MUSLIM FRIENDLY). This hotel is attached to shopping mall. Convenient. Many eateries too. Breakfast have many choices to fill your empty stomach. This restaurant coffee are excellent. ONE IMPROVEMENT NEEDED : Hope they will consider serving fruits too during breakfast.

I've had the privilege of staying in numerous Shangri-La's throughout Southeast Asia, and this particular one felt somewhat dated and in dire need of modernisation. I could see signs of improvements in progress, with sections that appeared to have already received a facelift. On my first day, I ventured to the sauna, only to find the temperature so lukewarm that I couldn't even work up a sweat. I voiced my discontent, and I'm pleased to report that the issue was addressed promptly by the next day. One aspect that left me somewhat disenchanted was the interaction, or rather lack thereof, between the staff and guests. It didn't quite embody the exemplary service one would expect from a high-end 5-star establishment. However, there was a shining exception to this observation - Addy, who was stationed at the breakfast area. Addy demonstrated a commendable level of attentiveness, engaging guests at their tables and ensuring needs were met promptly. Whether you required additional items or sought information, Addy was the person to turn to. This kind of service truly exemplified the standard one would anticipate from a hotel of this caliber. I did have an enjoyable stay, but for this hotel to remain a five star there is room for improvement.

We spent 3 nights at Gaya Island Resort and had a great time, I thought I would write a review because there are a few things worth considering before you go. Firstly, the place itself is amazing, the staff are super friendly and caring - probably the most professional I have ever experienced in my many years of travelling. So all in all it was a wonderful stay. The things worth noting are as follows: 1. The sunbeds, I think may have mentioned it and it's worth mentioning again - there are nowhere near enough. When you pay and arm and a leg to stay at a beautiful resort it is annoying that they haven't found a way to add more sunbeds. People get there early, throw on their towels and stay or disappear and the seat is gone for the day. This is a solvable issue and the resort should so something about it. 2. Check in is after 3 - could be later - and it's not flexible, so if you are arriving earlier be prepared to sit around waiting for your room. It would be nice if they could flex a little as waiting hours for a room without your bags is not a joy, but it is what it is. 3. Eating - you are on the resort, so you are eating in one of their restaurants - no other options available. There are a few restaurants so not really a problem (we did the hot pot restaurant and it was great), but good to be aware. By far the most expensive places we ate in Malaysia, but I guess given the quality of the resort it wasn't a surprise and the main restaurant is reasonable enough. 4. Activities - my wife and daughter did the cooking class and loved it, we did the night walk - which was fun and me and my son did the coral garden. The Coral garden was fun and I was lucky to see a big old shark. However there is a large amount of plastic floating on the surface of the water that is quite concerning and makes the whole place not feel so clean. The corals and fish look healthy so may be fine, but be prepared to swim through bottles and crisp bags to see the fish. The local resorts and local authorities should really work together to resolve and you pay the tourist tax, so not sure where that's going, but not to plastic clearance by the look of it. Hope that's helpful. all in all, it's a beautiful place to stay, could just do with a tweak here and there to make it even better

When we arrived, you have to carry your own luggage. The staff is not really friendly, especially when i ask for the iron and the iron board is not enough, i have to iron the clothes on the bed. The room also not clean, the toilet door is dirty. We had our dinner at souq garden and ordered lamb shank, but the lamb shank is slimy. Luckily the staff there change the food with the new one, and my husband gave it to the security guard, hopefully it is nice to eat. We don't the food want but they insist to change. But the hotel is nice decorated and smell. The breakfast also all good, but the chef put wrong label for the food, pineapple cake but they label with bread pudding and vanilla sauce. Overall is fine if you are not cerewet, but on my opinion me they have to improve so many aspects. Idk, thats why the hotel entitled 3 star.

Good for a short stay, cleanliness is 50/50..the toilet seat was a litte dirty and no shampoo or soap provided in the bathroom, room is okay.The only thing I value is privacy, location, room, staff service and cleanliness...for this hotel I could say its okay, each one balance the other. What I really love is there was a waiting place on the groundfloor, I get to sit there while waiting for my food being delivered instead of standing outside.

Nice to stay here and easy going to bank... Anak-anak sangat suka bilik tu. Booking for my family and they enjoy stay there.

Very disappointed..I don't know why you staff say the remote tv gone.!!!!then I loose my deposit RM50,,,for those bastard staff,,if U want took d RM50,just let me know and don't claim or charged me like a thief to stole U remote tv... Just let those person who check my room that time,,I won't let U go so easily...”berani buat berani tanggung,tolong jangan menyesal...”

Very relaxing 2 night stay as part if our trip around Borneo. The rooms are spacious and comfortable (a little dated) and the hotel has a rooftop bar that provided us with views of one of the best sunsets we have ever witnessed. The hotel were also kind enough to offer us a free welcome drink at the bar along with a cake to celebrate my birthday. The staff are very friendly and attentive.