Hotéis em Kelowna

Very nice, comfortable hotel, affordable, and convenient seat

I stay here when I come to visit family, and usually, it's great. This time I'm not feeling the love No mobile key available - had to phone to ask where it was. Hotel did not reach out to advise it wasn't available although there had been known Issues Asked for a room on a lower floor one week before reservation and told when I checked in there were none available, which is I believe due to the mobile key not being available on time. Front desk staff not accommodating at all about it. Microwave in room unplugged Stain on the bed Beds hard as a rock I'm probably being a bit picky because I'm used to such a great experience. Pretty disappointed this time but the duck made me feel better

Driving from Vancouver to a small town in Banff & quot; Kelowna & quot; Very loving town. The hotel chose Fairfield Inn under the Marriott Group and was satisfied. From parking in a dedicated hotel area to check-in reception It was all very pleasant. The front desk staff's inquiries and questions are very good. There are also introductions to hotel equipment and facilities. The room is tidy and the size of the room is very satisfied. Good. I recommend staying at this hotel in Kelowna. Driving across the street is a variety of large supermarkets. It is about a 10-minute drive to the urban town. The surrounding area is actually very convenient.

We just stayed here with a sports team. The hotel seemed to be pretty full, quite busy, but all our staff interactions were really positive. Staff were friendly and helpful and never made you feel overly rushed. They helped our group through the booking process as some got confused, and they applied great common sense to anticipate things and present solutions. There are a couple decor pieces that need an update, mostly I’d say a poor install job during construction of trims and doors, however, rooms were very clean and that’s what matters when staying in a hotel. Athletes found the provided breakfast to have enough options and be truly satisfying in the morning to start their day, and parents enjoyed the attentiveness of staff to ensure hot fresh coffee was always available. I have stayed in a few other hotels in Kelowna and this is the only one I’d go back to. I definitely recommend this hotel.

I had a wonderful stay at this hotel! First with the one negative comment: The bed was extremely firm, which was not good for my bad back as I have a physical disability.. Now to all the positives: When I arrived, I discovered they had put me in a room on the third floor and there is no elevator. I explained my physical situation and they were very kind and quick to find me an accessible room on the first floor. They then went above and beyond to help me unload all my luggage from my car and bring it into the room! The staff here are incredibly friendly, kind and helpful! The roo. Was very spacious and clean! The continental breakfast, while not the most fancy food, had a large selection to choose from (hot and cold) and was more than sufficient to start each day with! Last, but certainly not least, their pool and hottub are phenomenal ( totally alleviated the back pain from the firm bed! It is open 9am-10pm, so I could enjoy it multiple times throughout the day! I would definitely recommend this hotel and I am sure I'll be back!

This is a newer hotel in Kelowna, right along BC 97 near the intersection with BC 33. The rooms are clean, and the hotel's enhanced pandemic protocols are evident - hand sanitizers in common areas. Breakfast is surprisingly not bagged, as in most hotels now because of the pandemic. It's set up more like a pantry, with sanitizers in the food counters. There's a pancake maker, which is a pleasant surprise since a lot of the hotels with breakfast no longer offer this breakfast favorite since the pandemic began. Service is very good as well.

Everything is good. The service is too bad. And this check-in and check-out time is really not normal Must check in after five o'clock and check out before ten o'clock The point is that this hotel will deduct money randomly! Be careful not to choose this hotel But I feel that this ghost place should be very difficult for anyone besides me to book this hotel with Ctrip. The view of this hotel is very nice. The pool is also very beautiful and big The service is really bad and it's a rogue level I drove from Banff to the hotel which drove for more than four hours and arrived at 10:30 in the evening. Then when I checked in, I told me to ask for a deposit of two hundred Canadian dollars for the pre-sale right I gave her a credit card. Then I took a look at my online banking. More than 320 detained... I asked him what the other one hundred and more were. I didn’t admit it to death. I showed him the voucher. She saw it for five minutes and told me that it was indeed the detained by their company, but she didn’t know what it was. Then I went to the room and started. I was entangled with Ctrip until about 1 a.m. and didn’t even go for a swim. I originally booked this hotel for swimming. Then I told me to give me a reply at 9 in the morning. I woke up naturally at 8:30 in the morning. Wait for the reply. Then tell me The hotel did not deduct my money. It only held me two hundred.... Then I sent the voucher to Ctrip and asked what it was. Then I went to verify it for two hours. During this period, I asked if I could check out later. I was told that it was delayed. There is a tax of 45 USD and 50 room charge. We must leave before ten o'clock and then at half past ten the hotel will come and drive us away, saying that we will not be delayed if we add money. I also told me that there are new guests who want to check in. I'm really It’s too bad. I asked you if the hotel can only check in after five o’clock? You don’t have to draft a lie? I’m really drunk. The service staff in this hotel are like the bandits. At 11 o’clock, Ctrip came to the customer service and told me to verify it. It’s an extra authorization... I really am Spit up. Since I authorized you to tell me in advance! Say two hundred. I deducted more than three hundred and didn’t admit it at the beginning. At the end, I told me that it was all I authorized. I didn’t have the money to hold for you. It’s just that I didn’t do business like this. I told people to hold two hundred and the result was more than three hundred. . Why don't you hold more than 30,000! Said it would be refunded to me within seven working days. It is one thing to refund to me. Your behavior is wrong. Breaking the hotel’s service policy is simply a banditry logic. If you rob someone of your family’s forcible death, you won’t admit it. In the end, all the evidence is displayed. I told me that it was an extra authorization. So why didn't you admit it at first, you are a broken hotel. It's really annoying. It's a big one! And I forgot to say. Why would you give me a two-bedroom suite for my one-bedroom suite? I don’t understand. Did you sell my room? I rely on Why do I need such a big room? My girlfriend and I sleep in separate beds, right? Vomit really The hotel is dying. It’s the same as the room for an 80-90-year-old man. I’m really sorry to have this hotel. I slept for five or six hours at 1,000 yuan. I was held for more than 1,500... Tour. I vomit. The experience is terrible. I came out to travel and encountered this kind of black spot hotel bandit hotel and encountered this kind of bandit customer service staff.

More satisfied, the price is reasonable, will choose next time

My wife and I stayed here for four nights on our tour of western BC. I will start with the good points of this property. The location can't be beat; right on the lake and a short walk to the beach, many restaurants, shopping, etc. The grounds and common areas are really nice and well kept. Our room was very spacious and we had a nice view of the lake. Check in was quick and staff seemed very helpful. There is a little store on site with a Starbucks which was very handy. pricing was ridiculous in my opinion: $ 5 for a donut and $ 12 for a small fruit cup? As others have mentioned, parking is $ 30 / night which is a little steep for a small town (we paid less in downtown Vancouver) and the resort fee is a joke. You have to pay it whether you use the amenities or not, so for us, our $ 80 (four days at $ 20 / day) got us two free cans of beer and $ 20 off a very mediocre meal in the restaurant. I think they'd be far better off burying the $ 20.00 into the price of the room. The disappointments: air conditioner in our room was very loud, furnishing were a bit dated and showing some age and the wifi was slow; almost unusable at times. At nearly $ 2,600 for 4 nights, parking, taxes, resort fees and one sub-par meal included, everything about your stay should be exceptional. If back in Kelowna, we would definitely consider staying here again, based mainly on location.

Stayed for the first time August 2022, room 296. This is now my favourite hotel in Kelowna, I will be coming back every year and staying here. The staff were incredibly fun and friendly, all the common areas were fun to be in. This is not a pretentious hotel, we were smiling the entire time, but the fun vibe in no way sacrificed the service, the service was phenomenal. The staff seems to really love their city and really seemed to love their jobs. The location was perfect to downtown everything was in walking distance and they have bikes if you wanna venture a little further. Roof top deck was the ideal spot to watch the sunsets, the roof top deck had comfy furniture and plenty of room. We looked at the ping pong room and is a perfect spot for kids, we didn’t have time to take advantage of this space but again was a fun room and seemed like a great spot for the kids/teens. Our room was very clean and well decorated, again it was just fun. Working rotary phones were just the icing on the top. We had a great spot to sit outside our room and enjoy the complementary coffee every morning. I recommend the second or third floor room for a nice morning sitting spot. If I had to say what could be improved I would say the TV should be on the wall, it sat on the desk and was hard to see if you were lying down, and it had two remotes, but we didn’t really come here to watch tv so not a huge deal. Other item that it would be nicer if the water pressure for the shower was higher, but again not bad enough that I would not return. Parking lot is tight, so if you have a big truck you’d want to park it out back. All in all, I’d give the hotel an 11 out of 10, no question we will now be coming back year after year. Perfect location, perfect staff, perfect ambiance…it was just the perfect getaway for us.