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Karuizawa Marriott Hotel

Karuizawa Marriott Hotel

4.4/574 avaliações
Our stay at the hotel was great! Being a Marriott Bonvoy member allowed us a nice upgrade for our room. Onsite staff spoke English very well. The room was very orderly and spacious. Also, this Marriott was one of the few hotels I have been to that had the room allergy ready when I told them I was allergic to feathers on the reservation. The free beverages (beer, wine, cocktails, juice, and soda) and hot meals during the membership lounge time were nice. The public bath was very clean and relaxing. The management team went above and beyond! We asked the doorman to arrange a taxi to get to a local restaurant. Instead, he worked with the assistant manager, who told us he would personally drive us to the restaurant (even included a return trip!) The breakfast buffet was excellent and had both American and Japanese fare. I will recommend this hotel to any of my friends or family who visit the area.
TWIN-LINE HOTEL KARUIZAWA JAPAN

TWIN-LINE HOTEL KARUIZAWA JAPAN

4.7/573 avaliações
It is easy to understand because it is close to Karuizawa Station and is located on the main street. However, it is difficult to understand the entrance of the hotel, but I wondered if I should enter from the restaurant. Only standard double rooms are available for dogs. It's pretty narrow. It feels like a stylish business hotel. The bed is comfortable. There is a large dog gauge toilet sheet and a butt wipe. The bathroom and toilet are in the same room, but they are large. I was interested in the toilet. Should I remove the toilet seat when cleaning? The amenities were in a cute cloth bag for two people, but there was no toothbrush in one cloth bag. There are 2 bottles of mineral water in the wine cellar. It's a pity that there is no pot. It would be nice to have a water server that can produce hot water without a pot. There are 2 coin laundry machines. Ice maker, juice and alcohol are sold by themselves. The restaurant is delicious, but the amount of dinner and morning is large, and the contents are covered, so it seems that you will get tired of staying for consecutive nights or using it frequently ... The taste is strong (good compatibility with alcohol) Even for people with small children I was there, but maybe my kids aren't likely to eat it. Dessert also has an adult taste. The restaurant is very cold near the entrance and on the window side and requires a coat. All the staff are kind. It is cheap considering the food and convenience for the price. Especially recommended for those who want to enjoy the whole of Karuizawa and enjoy Spanish cuisine. I want to use it again.
Le Grand Kyu Karuizawa

Le Grand Kyu Karuizawa

4.4/545 avaliações
The hotel is a small European-style building located on the main street of the town. There is a beautiful garden and parking garage opposite the tourist association. The room is very large in Japan with a balcony, and the upstairs can be heated indoors and open air. The front desk of the hotel can communicate with people in English. The breakfast variety is more than the self-service form. The price of 2,500 yen is not cheap. The hotel bicycle rental is more expensive. There is a rental shop next to 100 meters and the car is particularly light and easy to ride.
Shishi-Iwa-House Karuizawa

Shishi-Iwa-House Karuizawa

4.3/57 avaliações
With stunning architecture by Shigeru Ban (who designed House 1 and 2), this stylish small hotel has interesting spaces filled with contemporary art. My family took 3 rooms in Villa A of House 2 which gave us a private kitchenette and small seating area, with access to a beautiful communal room and library. It's a couple of minutes' walk to House 1 with the gorgeous restaurant that merges the indoor with outdoor. The restaurant offers a good breakfast and a la carte lunches/dinners. We chose the omakase dinner one evening and it was creative and excellent. The staff members are fantastic - friendly and helpful, especially the knowledgeable and wonderful General Manager Ogihara-san who went out of his way to personally take us to the oldest ramen restaurant in Karuizawa and the volcano park. We enjoyed our stay very much. The hotel recently added House 3 which is also stunning. There's quite a bit to do in the area - hikes, waterfall, onsen etc., so we are already planning our next trip. A great escape in the summer from the blazing heat of Tokyo, and I hear it's amazing in the snowy winter too.
Kyukaruizawa Kikyo, Curio Collection by Hilton

Kyukaruizawa Kikyo, Curio Collection by Hilton

4.4/553 avaliações
We stayed at this hotel recently and really appreciated the stay. The stay actually started off bumpy with some misunderstanding of our reservation that had us cramped into a small room with no possibility of adding a roll-away. The young woman who checked us in said there was nothing she could do, so we took her for her word and proceeded to our room. When we got to our room, we realized that we would end up with a disastrous stay contrary to what we were expecting--a wonderful and serene one--as the room was way too small. When the bell person (Rajesh) brought our luggage, we informed him, that the room would not work for our family of four. Though it was not his responsibility per se, Rajesh immediately went to work to seek out any other options we could have to accompany us and, long story short, he helped us stay in a bigger room that was more appropriate--though considered a downgrade. The fact that a bell person would go out of his realm of responsibility to meet our needs was truly appreciated allowing us all to fully enjoy our stay. We ended up having dinner and breakfast at the hotel restaurant and fully appreciated the friendliness and service of the restaurant staff as well as the healthy, delicious, and local foods that were served. There is no doubt we would return to stay there again thanks to Rajesh and his excellent customer service!

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