Hotéis Hot Springs em Dujiangyan

Facilities: The room amenities are decent, but the smart curtain is a bit silly. You can't control it individually, meaning if you want to close it, you have to close everything. There's no screen on the street-facing side, and it's very close to the building opposite, so you can see everything happening in their rooms (and they can see everything happening in yours). Service: This isn't my first stay here. The first time, after receiving the booking, the host promptly contacted us to tell us where the free parking was, and the entire check-in and check-out process was very smooth. The contact person at the time was also very enthusiastic and helped with everything. This time, after booking, I didn't receive a confirmation call or parking information from the host until around 5 PM when I checked in. So we drove straight to the same parking lot we used last time. There was even a poster in the parking lot with the accommodation's name on it. But when we checked out, we were told we had to pay for parking before leaving. We were like, 'What?????' We called the host, and they said, 'Oh, we're no longer partnered with that parking lot.' ???? If you're no longer partnered, why didn't you say something beforehand? If you're no longer partnered, why didn't you contact your customers in advance to inform them of the new parking location? If you're no longer partnered, why didn't you take down the poster with your accommodation's name in that parking lot? Just because you're no longer partnered, you can't just assume old customers will know, right? You can't provide detailed service the first time and then start to get perfunctory, right? Why not just write in your policy changes: 'As of [date], this establishment no longer provides free parking service'? Running a hotel or guesthouse can't just be about being disorganized and then just saying 'sorry,' can it? Repeat customers come back because they approved of their first experience. Aren't you just cutting off your own repeat business? Other aspects were okay. This time, it might be approaching peak season, and the accommodation seems less soundproof. Wearing earplugs at night can still solve the problem. Breakfast is dumplings, noodles, and tangyuan (sweet glutinous rice balls). If you don't like it, you can walk around the street; there are plenty of places to eat, but the prices are random. Double refined afternoon tea: The afternoon tea was also pretty good. [Exclusive for guests] Slow-cooked old fire stew ● Goodnight sweet soup: This was hot milk.

This resort had put in a lot of effort in alot of small details and for people who want to rest and rejuvenate this is the best place. 小沈and 小孟had been really helpful! We did a dampness removal massage there together and have one of the best sleep ever. We also tried out the floating sound therapy and they gave us two coupons for the afternoon tea, the tofu pudding was so good. Thank you for the wonderful stay well done and keep it up.

We have just had the most amazing 2 night stay here and it was perfection! The hotel is situated high in the mountains but only 20 minutes away from Panda Valley. The rooms were very clean and are supplied with everything you could need. The views were exceptional and we instantly fell in love with this place! The hotel is well worth the price paid. There are evening meals available but it is also possible to order takeaway from the restaurants in the city to deliver. The WiFi worked perfectly and there was plenty of hot water for the showers and the spring water spa bath in the room. The beds were huge and so comfortable, it was blissful! The customer service was the greatest! The staff were happy to help with every request and were so friendly, they really made the stay memorable. The staff helped with small items such as mosquito spray (although it wasn’t needed), lighters and other items we had forgotten. They also helped us to book our tickets and arrange our trips for the following days to the temple and Panda Valley. They also went out of their way to drive us to these places and made sure we were able to get inside as we don’t read Chinese! As I said, exceptional service! We very much look forward to staying here again and highly recommend to anyone. Thank you to all of the staff at Sanmoun Villas for a wonderful and unforgettable stay 🥰

Is one of the best experience of the hotel stay that I had. Is definitely worth the money and can even compete with the five-star hotel services. The only thing is a laundry room has only two washroom and two dryer and it’s not automatic. But it’s free. The breakfast is good. The room is equipped with AI so when you open the door, the curtain in it, TV will automatically on. I love the stay. Thanks for your service. 

O hotel era bom e espaçoso. No entanto, considerando o preço, o serviço por parte da equipe deixou muito a desejar. Os funcionários do restaurante foram muito rudes e não estavam à altura de um hotel cinco estrelas. Tiramos fotos com o pacote incluso e eles foram muito profissionais e pacientes. Merecem todos os elogios, sendo o ponto alto da estadia. Cinco estrelas. O serviço foi ótimo.

We really enjoyed staying at Qingcheng Mountain Villa. The best part for us were the staff who were exceptional. The rooms were nice, the beds comfortable. The bathrooms were fine but they did have a little smell about them. Plumbing I think might be more challenging in the mountains. There is no swimming pool and the hot pools weren't in use while we were there. Unfortunately there is a large hotel being rennovated and extended next door which was a bit noisy during the day. Aside from those small issues we had a very positive experience at this pretty hotel. We took the bus up from Qingchengshan station which was easy to do. The location is very convenient for walking the mountain trails and is a gentle stroll into Tai'an Ancient Village. Tai'an Ancient Village is really gorgeous. We loved the temple and all the old streets and buildings. We found some restaurants serving more varied food than just Sichuan Hotpot. The walks are lovely but as we were there in August everywhere was very crowded. The trails were jammed with thousands of tourists, leave early in the morning to avoid the worst of the crowds.

Very good service, people were patient, using translation apps to communicate. We really liked the hotsprings (we you can enjoy your entire stay) and they even brought us to panda paradise. We also saw that there was a sauna downstairs, which was not on, this might be a very nice addition. Good breakfast. Just good to know when using the laundry service it did not include drying Service (only washing). For us this was a bit bad timing because we had to pack wet clothes, but if you know this in advance you can hang the clothes. Also a an English translation for breakfast signs would be very helpful for foreign tourists.

民宿也這麼捲了嗎？早餐很豐富，雞蛋牛奶都有，定住宿的時候心裏想的挨在景區邊方便，走路就到景區，將就住一下，到了地方，沒有想到出乎意料之外，一次性牙刷，新的電吹風，一次性刮鬍刀都有，乾淨（特意還用紙巾擦了一下牀頭櫃，很乾凈），真心不錯！門口的院子裏還有秋千和小金魚。 去爬山時碰到老闆，老闆還特意叮囑説給房客準備了免費竹子登山杖，用完了退到店裡就好了

We spent 2 days mid-March in this hotel, mostly because we wanted to be in the middle of nature and have a great view from our room (it is, indeed). The manager, alongside with the gentle lady working at the restaurant upstairs, were very kind. Downsides are the relatively thin wall and I must say, the size of the room. Maybe we didn't pick the best one either! In conclusion, we had a good time there.

Went during a low season. The hotel was virtually empty except for us, but the staff remained professional. The rooms were a slight letdown on a few points - BUT overall it was extremely enjoyable and downright luxurious in other areas. Overall, a definite recommend. We had a great stay and a great time. Amazing - it's a working tea farm. We woke early to pluck tea leaves for the experience (free but worth 68 yuan) and if you collect enough you can take it to the tea master to then experience frying the tea in a wok to turn the fresh leaves into dry green tea. The tea sachets in the rooms are made by the hotel themselves and taste great. More free experiences are included with the stay, including tea brewing classes and wearing hanfu. I thought it to be incredibly value for money. The private onsen is great and came with a homemade herbal pouch to throw in for a medicinal bath. The rooms are spacious with an excellent view - and I MUST commend the incredible number of light switches which let you have any combination of light ambience. Minor letdowns - mosquitoes will come to you at the alfresco area during mealtimes, I would sit indoors next time. We also had to run the shower for a long while before hot water could come out. The charging sockets are a little iffy with lots of dust in the sockets and some outlets might not be working depending on your luck. The standard sockets mostly work but USB sockets might not. The smart W/C is also slightly malfunctioning but largely works as intended.