Hotéis Best Western® em Hong Kong

This hotel is actually a 2-Star. The property is dated, visible mold in the bathroom, no USB plugs or outlets to charge phone or laptop. Drinking water not provided. Only 2 towels. Travelled here for business with a coworker and we both found the hotel unfavorable. However the staff are well trained and efficient. Check in was a breeze. And the morning breakfast was sparse. But the staff again were dutiful.

In fact I was quite disappointed for the experience of this stay over .  1) when I made the booking . It’s says it’s only allows stay up to 1 person . And this is recommended by my friend and she was going with her friends last time . Moreover, I saw the stay experience by another family from YouTube . So I am sure that this room is not limited to one person . Anyhow , approve is given by your CS colleage and the hotel that I’m ok to stay with my another friend ( total 2 of us ) and since the price is with breakfast included . Nevertheless, we were informed that we need to pay extra for the 2nd breakfast. Fine ~ it’s not expensive, I pay .  2） after I get into the room and discover it was not same as what your website shows to me ! It show 2 sides glasses wall at the balcony and mine is only got 1 side ; and why I booked this room is just because of this 2 sides glasses wall and why ???? We were given something different without noticed ?  3) the room is extremely small with no essential equipments , such as cold refrigerator, USB charging ports , cabinet for stowage of our luggage and belongings, we have to place our bags and clothing on the ground !!! Why ?  4) the shower / toilet is divided by a glasses wall only ; we were just friends and not couple or family members….. it’s too embarrassing during we using the toilet bowl n showering ….  5) the room is not totally cleaned before offer us ; the floor is still with ashes and litter ; tub is still have long hair and many black dots …. Which I need to clean up by myself before i feel safe to put my body in .  Because I don’t want to ruin the mood of celebrating my birthday, and that’s why I didn’t go down to reception and ask for follow ups.

Good courtesy upon checking, very good environment at big lobby checking place! Good standard  room size with small meeting place & king size bed room. Will return back to enjoy next time!