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Lunch was beautifully cooked. The choice of food on the menu was good. The lady taking our orders was attentive, especially to my elderly mother. She was friendly and charming, without being a constant presence. I will definitely be returning and totally recommend this lovely place.

Wow, what a venue, we had an Army Reunion there this past weekend and couldn't have picked a better venue. Fantastic rooms, fantastic gardens, fantastic food and fantastic staff. Nothing was too much for them, they looked after us good and proper. I would recommend this venue to any one looking for a nice quiet country retreat with little noise to annoy you. Go in June and the yellow roses by the door will be in full blossom. Catering for our 3 course dinner was impeccable. I can't really fault this hotel. Thanks FHH for a great weekend.

Pros: - Brilliant service on arrival. - Free room upgrade - excellent room- very clean! - IHG members prize of a free glass of Prosecco - Free treats for the room - Lovely grounds for a nature walk, with deer roaming the site - Breakfast and dinner at the Tudor restaurant was impeccable. Fantastic service and delicious food. Cons: - The swimming pool and jacuzzi are too cold. - The sauna and steam room are quite small and very basic. -The reception of the pool/spa is untidy and cluttered and the service is poor in this area which is unlike the rest of the hotel. - We messaged asking for room service (fresh milk and some ice) and sadly this did not arrive. Overall: would recommend if your priority is the hotel, food and grounds but it is not for you f if you are looking for a pool/spa visit.

Dinner for two was lovely, stayed overnight with dinner and brew included. Elisa who served was fantastic, made us feel very welcome and couldn’t have been more accommodating, the extra effort made the evening very enjoyable. If we are in the area again we will definitely come back.

Absolutely great weekend, very nice stay. Food was good from the main menu, breakfast sausages weren't our favorites :D Special mention to the girl/lady on friday(30th/06), she reeeeeeeeeally helped me out, i had a big trouble, ha-ha. Also must mention Prabin? (Sorry i left the card what you gave) to serving us for 2 nights with a very kind and professional manner. (He was working friday, saturday nights, make sure he will know that he made us feel good.) Thabks for everything.

Lovely Hotel, clean and well run. All the staff were very helpful , all looked happy with whatever they were doing. The room was very clean and modern, very happy with this. The only thing I would mention as a negative is there is no lift (we were on the top floor, my husband has a bad hip so found it hard to climb stairs, we could have asked for a different room but as it was only 2 nights we did not bother) . If stairs are a problem ask which room you are in. The food in the restaurant was 5 star. We would definitely stay here again.

The hotel was brilliant. Fantastic value for money. Beautifully clean and spacious room. Easy to check in and out. Despite being a large hotel it was very peaceful and wasn’t disturbed. Pool and gym facilities looked great but didn’t get a chance to use them this time. Would definitely be back

We chose the Mandalay as it was very convenient. We booked in early and our luggage was taken to our room, which with hindsight we should have inspected When we returned that evening we were told the restaurant was shut. Not a big deal. However when we found our room I was appalled at the size and position. It was a dungeon (with no Aircon!). No window to open, no view at all, the bathroom was so small that the shower door wouldn't open fully, just one bedside table as the room was so small .All in all very disappointing. Our room has to have been the worst available room in the hotel in spite of our booking in advance and early arrival. On checkout the next morning I told reception that I was unhappy, he took notes, and promised that someone would contact me. 2 weeks later no one has! I emailed the hotel and their obtuse response has been most unhelpful For the price charged it's completely unacceptable

After visiting Edinburgh, I went back to Surrey and stayed at this hotel, because I booked in the country and wanted to stay one more night, but there was no room. It is a 15-minute walk from the University of Surrey and close to Risari Railway Station Along the way, you can enjoy the English country style, quiet environment and fresh air. Breakfast is subject to additional charges.

Very exquisite hotel with many rooms, which is relatively large in the small town of Farnham. The hotel room is very clean, simple and quiet, the service staff is kind, and the hotel manager is very gentleman. The hotel does not have an elevator, and the service staff will help you carry your luggage to the room, and they refuse to charge tips. It is less than 10 minutes from Farnham Railway Station and 10 minutes from the University of Creative Arts. There are many international students nearby. Next time I go to stay in this hotel.