Melhores hotéis com academia em Hangzhou

The revamped rooms were amazing! I would totally recommend it. Loving its cleanliness and the tiled flooring. However, would not suggest to go with the family/kids room. It looks rather old and the furnitures/paints looks worn out. Love the breakfast buffet spread! It was amazing, ranging from cold dishes to hot food. Especially the noodles live station, you get to curate it based on your own preference. Love their breakfast :) Hotel staffs were friendly and helpful. They provide simplified maps to ease your trip planning! It helped us a lot to understand the attraction and deciding whether to visit the place or not. Hehe.

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

Pros: - Very convenient location, a couple of minutes walk to the West Lake. - The lobby is spotless, check in/out is smooth. - We went with a driver/tour guide (Zhu Feng) associated with the hotel who was very helpful, drove us around the lake for most of a day in pouring rain. - Bellman is very helpful with loading luggage (he needs to work out more though :). - Breakfast is good, but not great. Cons - The room is a little outdated, needs some maintenance work. - The AC is the worst. The one in our room was blasting air all day long, but can barely keep the temperate at 25 C (77 F). - The gym is pretty crappy. Looks like it's been rented out for external use, and it's not very clean or well maintained. Overall got a good bone but needs some management shakeup and remodeling.

Exceptional service, immaculate rooms, and a truly delightful experience. From the warm welcome at check-in to the attention to detail throughout our stay, this hotel exceeded all expectations. The staff went above and beyond to ensure our comfort and satisfaction. The room was spacious, clean, and beautifully decorated, with luxurious amenities provided. The hotel's facilities were top-notch. Additionally, the dining options offered exquisite cuisine and impeccable service. Overall, a truly memorable stay, and I can't wait to return. Highly recommended!

I traveled in Hangzhou for 3 days and 2 nights and chose to stay at Sofitel Hangzho West Lake because the location of the hotel is near West Lake. The room is clean and spacious, with complete equipment. The staff is very welcoming and helpful. The breakfast is very delicious. I also received a set of mooncakes as a gift from booking this time. I am very impressed. In the future, if I have a chance to travel to Hangzhou, I will come back to stay here again.

At the heart of Hangzhou just a stones throw away from West Lake is the Midtown Shangri-La. Situated in the Kerry centre with a large variety of restaurant and shopping choice this was ideal for our short trip. The staff were incredibly helpful and made our stay easy and relaxing especially as we had our newborn with us. The executive lounge was a great benefit and allowed us to pick up drinks and snacks as needed which was great when trying to work around the timings of a newborn.

It was a nice stay. Location is good, right in Coral Gables downtown. I would say that there are no kettles in the room but you can ask for it and they will send you one. The room charges won’t go against deposit, instead you have the pay and after you do the check out they will release the deposit back to you. For Chinese travelers this might seem odd.

A lovely hotel on the lake, walking distance to the centre of the city. Location was great, I managed to do a day trip to Shanghai. Very nice staff, ready to help with any enquiries. Plentiful Chinese breakfast.

The hotel is located at the very beautiful part of the West Lake, making it easier to walk round the lake. However, the amenities are quite dated and the service is certainly far from the expected standard. The breakfast was pretty average. I certainly will opt for more modern hotel to stay in Hangzhou in the future.

This hotel won our hearts by its close proximity to the railway station/subway and the hotel good customer service. We are impressed by the level of responsiveness of the staff to our needs, and the hotel staff are very observant, giving us extra bottle of water in our stay, a gift of fruits on our last night (without us asking). Thanks to Sam and Alan at the reception who provide excellent customer service support and the housemaid who did a good job in maintaining the room's cleanliness. We feel very at home. The buffet style breakfast provide both local and western choices. Highly recommended. 这家酒店的优点在于它靠近火杭州火车站/地铁站。而且酒店服务很周到。员工对我们需求的响应程度给我们留下了深刻的印象，酒店员工非常细心，在我们入住期间给我们多瓶食水，最后一晚还送了水果（我们没有要求）。感谢接待处的 Sam 和 Alan 提供出色的客户服务支持，感谢女服务员在保持房间清洁方面做得很好。自助早餐提供中餐和西方食物的选择。强烈推荐。