Hakone Hotel

It's near Hakonemachi port and the bus terminal of line H. The room is large with a high ceiling and lake view. The washroom is a bit old fashioned. There is a French restaurant, a teppanyaki restaurant and a casual bar restaurant. Car park in front of the hotel.

Very good experience overall. Lake view is awesome. Service is great and people very nice and helpful. Breakfast is good but a bit pricey. Products are fresh and very good but for the price I was expected a bit more choice and quantities.

Air conditioning temperature cannot be adjusted, we went in April, it was cool outside and there was only heating option on the controls, no cool air option at all. Had to open the windows to get cool air in, still it was too hot inside. Wasn’t able to get a good sleep. Rude encounter with a staff which I believe was the manager. He was downright nasty and arrogant. I would totally avoid this place, his actions was disgusting. He spoke very limited English which was understandable, however using rude gestures pointing and shooing off guests is such a rude thing to do. Would never go back because of this incident.

Hakone Hotel was a wonderful experience, with breathtaking views of Mount Fuji from the hotel’s premises are simply awe-inspiring. Each morning, witnessing the sunrise over this iconic mountain from the comfort of your room is an experience. The rooms themselves are an exquisite blend of traditional Japanese aesthetics and modern comforts. The rooms are spacious and have a high standard of cleanliness. The hotel’s onsen, fed by natural hot springs, is a rejuvenating sanctuary. The therapeutic waters offer a serene escape, especially after a day of exploring the region’s natural wonders. The staff embodies the epitome of Japanese hospitality, warmth, courtesy, and attentiveness. Their dedication to ensuring every guest’s comfort and satisfaction elevates the overall experience, making you feel truly valued and welcomed. In summary, the Hakone Hotel is not just a place to stay; it’s an immersive experience that captures the essence of Japan’s natural beauty, culture, and hospitality. It’s a sanctuary where every detail is meticulously crafted to ensure a stay that’s nothing short of exceptional.

fantastic hotel and extraordinary Fuji mountain view from yhr hotel room，wish to come next

Great location with fantastic view facing to Ashi Lake and Fuji san also great service Recommended

Perfect to start for a good holiday with view of Mount Fuji Evey staff helpful One of my best stays

The location of the hotel is amazing, you wake up with a very beautiful view of the lake. Some rooms are renovated while the others are outdated. The staff were very kind and helpful. The breakfast was good. The lounge is free for all guests where you can have hot & cold drinks.

Good location very near to Hakone boat trip pier Big room NIce view Good breakfast