Hotéis em Glasgow com Breakfast

The English breakfast was hearty and delicious. The hotel has complete facilities, elegant environment and high security. It is only a 5-minute walk from the university where my daughter is studying. There is a cafe downstairs, and afternoon tea is convenient.

I get what this hotel is trying to do, but it doesn't do it that well! I had good communication prior to my stay, a few texts reminding me. I liked the self check in screen, saves time. The room itself was supposed to be a 'queen' but it was extremely cramped, the bed was a small double at best and there was a weird single bunk bed over the double, which made the room feel so small and oppressive. Floor to ceiling windows in the bathroom were inconvenient. There was a door joining my room to the next which was less than ideal. The whole hotel was very noisy, you could hear doors opening and closing all over the place. There was a lot of noise coming from the room next door which was made worse by the door, as this let more noise in. The party eventually stopped about 3am. This wasn't just me, my colleague had to ask someone to come up and stop a party in the hallway at 1am and he was 2 floors up. No kettle, no water, pretty basic room. This would do for one night maximum IF there was nowhere else.

The location of the hotel is a quiet area, not far from the city center, and it is convenient to go to the pedestrian street. The service staff is more enthusiastic, the breakfast is more abundant, and the variety is more complete. The bathroom sink hot and cold water faucet is separate and not very used. The overall experience is better.

A very warm welcome to Scotland from our receptionist who was so helpful in pointing out the highlights and giving us recommendations. Best night’s sleep in ages. The room was a carbon copy of one we’d stayed in the night before in Newcastle. Modern, super clean and very comfy. Fantastic breakfast with great pastries, lovely yoghurts, porridges, bagels and hot treats. Really loved it.

Overall experience was great. the hotel has a lovely first impression when you walk in, and it smells lovely. Checking in quick and easy, staff very friendly. Only a small problem was when we checked in. I was asked if we would be using the car park, which I said yes we will be, I was told it is £15 per night, which I had no problem I then paid by card with the parking. The staff member never asked us for our car registration plate at the time, but I didn't think anything about it. Also, be aware that while parking in the car park, our car rear window got smashed as there are mental pipes sticking out of the very low units. The hotel wasn't interested at all as it's park at your own risk. After my husband spoke to someone at the reception desk about our smashed rear window, he proceeded to look at our reservation, and there was no log of a car registration, but we had already paid. My husband explained this, and the person at the reception said we should have been asked our registration plate prompt to fill something in, which we weren't. A few days after we arrived home, we received a fine through the post for using the car park without paying, quick call to the hotel and it was quickly rectified. A few issues that shouldn't have happened.

On arrival at Premier Inn Buchanan Galleries at the back of 4.00 pm we discovered the queue for check-in extended from reception right down through the bar and then doubled back again. When we arrived only one member of staff was on reception and none of the self check-in machines were operational, another member of staff did arrive to help out but the wait was totally unacceptable. Premier Inn are cutting costs by limiting the number of staff on duty at the same time as they are trying to increase income by charging anyone who wants to check-in early £10.00. This inevitably leads to the type of queues that we encountered more than an hour after the official check-in time. Unfortunately, when you consider this along with the policy on not servicing rooms daily unless requested to do so, then it can only lead to the impression that customer satisfaction is no longer important to them. Although we have been long term customers of Premier Inn we will be looking at other options in future.

We stayed one night. Hotel is lovely and very well maintained. Reception staff friendly. Our room was good with amazingly comfy bed. The bathroom however let it down as grout was a bit mouldy and bath matt dirty. Also room didn't appear to have a hairdryer. The Champagne Central bar was great but our cocktails were such a rip off: £10.50 each and had ice to the brim of tall glasses so hardly anything in the glass to drink - shocking and disappointing. Breakfast very good but wouldn't expect to get my own tea or coffee from a machine or make my own toast at a 4 star hotel.

A buget hotel but the amenities are great and the room is clean. The location is great, near restaurants and bars. Mood lighting is fantastic.

Excellent value for money for three adults including breakfast. Good location, free parking , helpful reception staff. Clean warm room. Comfy bed. Shower and toilet in room. I took travel kettle as no coffee tea making facilities in room, but is available for self service in cafe near reception. Continental breakfast good variety pastries/ meats/ cheese as well as cereals/ toast. Would definitely stay here again.

Deserves to be a five-star hotel, very comfortable living, large TV and bed, free water provided, large floor-to-ceiling windows, good sound insulation and good sleep quality.