Descubra sua estadia em Glasgow

Afternoon tea Had an excellent visit a couple of months ago for Afternoon tea up on the roof Brilliant views and brilliant service We were served exceptionally and a slight delay was solved with a complimentary drink The afternoon tea presented well with a very good selection The view from the windows looking down was brilliant and there was a friendly atmosphere and excellent artwork

Just back from a overnight stay and can’t believe the difference in a few years with Carlton George. We were so impressed on our last visit and so much has changed. I am genuinely not one for leaving negative reviews but I feel these need to be addressed as it definitely isn’t your usual Carlton George experience. We booked an executive room with lounge access. No issues with room. Comfortable bed and good shower. Mini bar and decanters. My partner had booked extras which was lovely when we arrived. Part of our package was 3 course meal in rooftop restaurant. The restaurant is lovely and amazing views over glasgow. When we arrived we were taken over to be seated and given menu ( which wasn’t the market menu that we had booked) We then waited about 15 mins to be asked if we wanted a drink. The restaurant only had 2 other tables of customers so wasn’t busy. There was around 4 staff all huddled around bar and could see we were waiting and the fact we were looking over no one seemed bothered. The waiter did eventually explain they were learning a new app to order which was fine but no attention was given to waiting customers. This seemed to be a running theme afterwards. The food was mediocre definitely not the quality we had before or what you are paying for. The lounge was self service. We couldn’t find the ice when we arrived. Behind the lounge is the kitchen and we could hear someone moving around. We asked if they could help us. The chef came out not happy and told us there the bell was ( I might add was not in an obvious place) extremely rude. There was no other staff member around to ask. The mixers were all 2 litre bottles that everyone was sharing. I found it a bit bizarre after pandemic they would have this. The snacks again were not really up to much. I’ve never had popcorn that wasn’t flavoured at all but they had it there. Even some plain crisps would have been better but these are little things. The final straw this morning was breakfast. Now we raved about breakfast to everyone last time we were here, it was outstanding. Also for an extra £5 you get it delivered to your room. The breakfast that arrived was abysmal. We went for Scottish breakfast. 2 potatoes scones, lorne slice tiny amount of beans, egg and no bacon. Turns out the chef forgot to put that on the plate. Toast was not toasted. All these things might not seem important to some people but I genuinely couldn’t fault anything on our last visit. i think a little more tlc is needed altogether. Mainly the customer service. Checking your customers aren’t waiting to long and they have everything they need, not snapping at customers who are asking for help, and maybe an extra member of staff in helping the chef plate up the food so it’s acceptable to the customer.

The location of the hotel is a quiet area, not far from the city center, and it is convenient to go to the pedestrian street. The service staff is more enthusiastic, the breakfast is more abundant, and the variety is more complete. The bathroom sink hot and cold water faucet is separate and not very used. The overall experience is better.

The location of the hotel is good, very close to the shopping street and several train stations. Although it is an old hotel, but the decoration is not long, the room is large, spacious and clean, the bathroom is also very large, and with the kitchen, there are dishes, wine glasses, etc., there is an induction cooker (that is, no pot), with a range hood, microwave oven. Every floor of the breakfast is very high. In short, very good hotel, first-class service, first-class hardware, very willing to recommend.

First time ever stayed here. Check in fast reception area beautiful. Staff very helpful do anything for you. Very hip bar and seating area. I had an accessible room very comfortable superking bed. Wet room absolutely beautiful very large and so well thought out. We go to Glasgow a lot and found this hotel is so well thought out. No tap beers but prices were good great selection of cocktails and drinks in line with other pubs hotels found prices on par or cheaper. We didn't do breakfast but it's continental there are plenty of places within 2 minutes walk if want Scottish cooked breakfast. It's within 1inute walk to central station and shops within 5 to 10 minutes St enochs. We were so impressed rebooked with family. Our new hotel of choice in Glasgow

The hotel’s location is perfect, with low price and high added value. The twin room is the cheapest but largest bed in the whole trip. It has a 1.8-meter double bed and a single bed. Suitable for a family stay. Next to it is the Glasgow University campus and museum, which is very suitable for taking children to check in. The breakfast provided by the hotel is also very good, the traditional Scottish breakfast, the service staff are particularly good, we booked a room with two free breakfasts, children go to eat a small breakfast, no extra charge. The parking lot is a public parking lot, 10 pounds for 24 hours during the week and free on weekends. There is a big park behind the hotel, and there are many delicious and inexpensive Chinese restaurants around. 10 points praise, 100 points recommendation, will definitely exceed expectations.

I get what this hotel is trying to do, but it doesn't do it that well! I had good communication prior to my stay, a few texts reminding me. I liked the self check in screen, saves time. The room itself was supposed to be a 'queen' but it was extremely cramped, the bed was a small double at best and there was a weird single bunk bed over the double, which made the room feel so small and oppressive. Floor to ceiling windows in the bathroom were inconvenient. There was a door joining my room to the next which was less than ideal. The whole hotel was very noisy, you could hear doors opening and closing all over the place. There was a lot of noise coming from the room next door which was made worse by the door, as this let more noise in. The party eventually stopped about 3am. This wasn't just me, my colleague had to ask someone to come up and stop a party in the hallway at 1am and he was 2 floors up. No kettle, no water, pretty basic room. This would do for one night maximum IF there was nowhere else.

This hotel is beautiful. We booked a junior suite and we’re pleasantly surprised with the size of our ground-floor room. The decor is very nice, and we enjoyed the large tub in the bathroom. The hotel provides water, which was also appreciated, as well as tea and coffee. The price was reasonable, and it is just a 10 minute walk or so to the botanical gardens. If you go just a little further, you will hot many restaurants, pubs, and shops. The only negative was that it’s a bit far out from the center, so if you need to go back and forth, the cab fare may add up. I prefer the quiet of being away from the center.

Great common spaces, fantastic coffee and excellent service. The shower is good but bedroom cramped and the bed is against three walls so if there are two of you and you need to get out of bed in the night you need to be young and/or athletic. Also nowhere to put luggage and smart tv breaks up and loses sound. A triumph of style over function. But still an enjoyable place to stay unless you get up a lot in the night