Visionapartments Geneva Gare

Everything was okey really good location next to the train station.

Really good location & service!

Great location access from the train station and many bus lines. Staff is very accommodating and helpful.

Our visit here was great, the location was perfect 6 minutes on the train from airport and walking distance to all other local attractions and places to visit. Visit includes free public transport pass for the duration of our stay. Special mention to Michael on reception who was great in giving us local recommendations to eat and where to visit. Without him we may have not found some hidden gems!

Very clean, updated, extremely central. Comfortable bed. Room on the back side of the hotel was quiet. Room was small but fine. Very good value overall. Staff were friendly but it is not a fully staffed hotel with 24 hour service. I was surprised there was no coffee in room, only tea.

Hotel was very basic with very little amenities. Acceptable for what it was, however it did feel like a hostel rather than a hotel. Rooms are not cleaned daily. Staff were unaccommodating. No option available for late check out despite the fact half the hotel was empty and there were no cleaners working until lunchtime when we stayed. Very odd. Location was the only positive. We did not have breakfast, however witnessing what was on offer, it definitely was not worth while paying for. Would not recommend and definitely would not stay again.

This accommodation is basic & clean. Breakfast is extremely overpriced for what's on offer - better to go out for breakfast. The rooms have an ironing board & and iron, which is handy. The hairdryer is fine for short hair but not strong enough for thick long hair. Complimentary water in room. Aircon works fine. Perfect location. Across from train station and a few minutes walk to lake.

Room was nice and bed was comfy. Unfortunately the stay was marred by really poor customer service. On the first occasion I asked the receptionist to chase up my request to get a refund for breakfast as we were needing to check out before it began and we were told that the manager who was able to deal with that wasn’t available until Monday (this was Saturday). In the morning both lifts were switched off so we had to haul 2 big suitcases down 5 flights of stairs. The receptionist was late for work so I rang the customer service line to report the lifts out of service and was told that I should just tell the person on site who “must be somewhere in the building speaking to another client”. She wasn’t. She rocked up 1/2 hour late and when I explained the lifts weren’t working she gave me a look like “and your problem is?” This company just want your money. If it is going to need any effort after you have paid then they are not interested.