OYO the Royal Hotel

We needed a place to stay at short notice whilst we visited our daughter who lives very close to this hotel. The room was dated, and there was little water pressure in the shower but otherwise a good size and very well equipped. It was more than adequate given the price we were charged for our two night stay. The staff are lovely and made us feel very welcome in the bar. I would stay here again.

The furnitures are too old. The bathroom is too small and the pressure of the shower is not good enough. The terrible aspect is that the building is too close to the road, and the noise coming from the passing vehicles is very uncomfortable. The worst of it all is that the room/the bed vibrates whenever bus or big vehicle pass the building, and I felt unsafe and uncomfortable through out my stay. I suggest that government needs to look at the spot of the road that causes the buses and big vehicles to vibrate the building while passing. Honestly, I felt very unsafe, very uncomfortable and very unhappy staying in this hotel.

Short overnight stay for event in Gateshead. Friendly, comfortable, clean and less than half the price or other hotels in the area.

Excellent value for money. Really clean. The lady who checked me in was outstanding. So kind and helpful. Should be awarded hotelier of the year!. Her name is Vicky and she is brilliant at her job. There is a great fish and chip shop a minutes walk away too.

Staff were all very friendly and really enjoyed my stay here for the week.

Very cheerful, polite and friendly staff. Room was very comfortable. I didn't go out really, but saw endless streams of buses to the Newcastle area passing by immediately outside where there was a convenient bus stop

My stay at this hotel was an absolute nightmare, the noise from music playing at full volume downstairs right up to the small hours of the morning was deafening. The hotel appeared un maintained, dirty and looks nothing like in the photos. Did not sleep a wink on Friday and Saturday night. #nosleepfridaysaturdaynight.

Staff is welcoming and friendly. (They dont even mind repeating 😂 because that accent hits hard..). Those room pictures that are posted here are nothing that, our was. Cleaning could be a little bit detail oriented.. Above the coffee table, on the ceiling, were cobwebs. Bathroom, - the water pressure was bad, the hot water heats up very slowly. The walls were with plastic boards in which there were holes. It was scary to take the shower, because if you need to hold on walls, then you can demolish. No heater there, bathroom was ice cold. I had previous experience in UK with bathroom water pressure, so that wasnt suprise. Location is alright. (Stores, such as ALDi & Metrocentre are 20min walk). It's quiet at night. Beds comfortable. It would be nice if small upgrade be done to apartments and update the location information on google maps because we were circling around private sites almost for an hour..

The room is small, but comfortable. The staffs in the reception are polite and helpful, but the driver of the shuttle bus is normal.