TownePlace Suites Galveston Island

I was given in a handicapped room, which was Barron no furniture a single chair to sit in. I asked, and I was told I booked through a third-party, so there was nothing they could do.

The property provided ample parking for my bike trailer and large pulling unit. The 2 bedroom unit with the kitchen was excellent for our needs. Everything was great except for that one desk clerk who didn't give a damn. The first request I made was never granted nor did she even put out any effort to try and honor my simple request. I walked around to the desk clerk at the Courtyard and she almost broke her neck to find me the items I had requested. 2nd incident I just simply asked if there was an exit at the end of the hallway, "she stated no", my uncle and I walked right down the hallway and went outside. Everyone else was excellent and went above and beyond especially the breakfast lady, custodian, and MVP to the maintenance man. Sorry to complain like this but I own 3 businesses and if one of my contractors was treating customers like this I would want to know. We'll be back!

Giovani was Amazing! He gave us great places to go see. Jason the bartender at the bistro was awesome!! We were there for our anniversary, we will be back again!!

The only negatives is the property is showing wear and tear, and the bathroom has a very poor design. The tub/shower/toilet area is extremely tight. The door barely closes without hitting the toilet. The parking garage was a great surprise.

This hotel is amazing. I will be staying here again for our next trip to Galveston. This hotel is tied in with the Court yard hotel in the front. They share the pool which is amazing. Up beat music plays over the speakers. There is a water fall. There is the Patio where they light the Fire Pit every night and you can easily make new friends. The room was super clean and I loved the Kitchen and all the utensils. A must stay, especially for the price.

Hotel was good, convenient, booked at last minute. Nice to have a mini kitchen, especially for a multi day trip.

Totally impressed with this place! Staff was amazing and always at work to keep things in order! I had NO complaints about my stay and will definitely plan another stay! You would not believe how many times I saw the staff actively on the grounds making sure all was in order!

The room was comfortable. It was missing chairs or other seating, but that was part of the refurb they are doing.

Very clean property. Easy check in and good selections for breakfast.