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5 star

Grand Galvez Resort, Autograph Collection
3.9/5102 avaliações

Grand Galvez Resort, Autograph Collection

Galveston|1.48km from city center
We haven’t been to The Galvez in over a year. We used to stay at least two weekends a month. The Mitchell family has sold the Galvez and it is NOT the same at all! If you haven’t been in awhile you are in for a shock! I will start with the positive of the new owners “remodel “. The food is much better and I like they took out the tub in the bathroom and made a bigger shower. Now for the not so positive. They took out the beautiful front doors and put in a cheap revolving door. They painted the outside of the hotel a Pepto-Bismol pink with huge black and white window coverings on the front of the hotel. Then you walk inside, to what I am guessing they were trying to achieve a swanky something. They have put in an ultra modern guest registration desk, to which we waited for 2 1/2 hours after check in time for our room! They removed the large check in area of old and put in a coffee bar that is open from6:30am and 1:00pm. They added a bar to the left with huge red chandeliers and playing Sinatra. The hallway has huge gold bells with Chrystal chandeliers underneath them. I thought it was a decoration for Christmas but it wasn’t. The opposite hall has white chandeliers with red covers with black and white checked flooring. Getting off the elevator to your room and you are blasted with the most god awful wall coverings, a floral jungle with owls and monkeys and a blue carpet! Then you enter your room which has the same wall coverings on one wall and mirrors on the entire wall behind the bed. The ceiling is painted a light blue and the furnishings are white, cheap and chintzy. The carpet is blue and white square with white specks on the blue part. The hotel now looks as if someone tried to make it a cheap hotel somewhere in the Bahamas with maybe a hit of I’ll repute! The Galvez is no longer the eloquent, glamours, classy hotel of distinction. The name has now been changed to the Grand Galvez, which this remodel did not come close to “grand”.

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Business travel

Holiday Inn Resort Galveston-on the Beach
3.9/5101 avaliações

Holiday Inn Resort Galveston-on the Beach

Galveston|3.69km from city center
The $40 plus tax park and cruise, and round trip shuttle to the cruise port sounded like an amazing deal after comparing parking at the port. Shuttle from the hotel to the port went smooth. Returning was terrible. On disembark day, I called the hotel at 7:30 AM to make sure we knew where pickup was and the shuttle bus number. We arrived at the pickup place at 9:45 am and confirmed with port staff we were in the right location. At 10:19, I called the hotel to check on the shuttle’s route. I was told the driver was at the hotel picking up passengers and headed our way in about 10 minutes. At 11:00, I called the hotel again to check on the shuttle as we had seen several other shuttles come and go repeatedly. She said we had been waiting way too long and he should be there shortly and if he didn’t arrive in a few minutes to call back. I called back around 11:30- was told they would personally talk to the driver and they would call me back. I missed the call but called back promptly and was told a driver was on the way. Just before noon, a Mercedes’ shuttle #405 van pulled into the designated parking spot. He said he would take us to Holiday Inn Express and I told him we needed the resort and he said he would take us. He was not a charter bus that had dropped us off and he definitely was not bus number 803 as the hotel had told us . He said he was normally a private shuttle but he was filling in and helping out and would take us. He was confused as how we had waited so long but overall was apologetic and friendly given we had sat in the sun waiting for a ride for over 2 hours at that point. We arrived back at the hotel and I stopped at the front desk. The staff apologized and said that this driver wasn’t even their driver and was just a nice driver to bring us back and was not affiliated with the hotel. The manager I believe apologized and thanked me for the feedback and said she would get with the shuttle company to improve their service. She also said they would get us taken care of at check in and all set up for our stay. When I told her we were only there to pick up our vehicle and head out on our 7 hour drive, she just said oh ok I thought y’all were staying not leaving. She made no attempt to compensate us for the trouble or the terrible experience of sitting out in the sun for two hours. Won’t stay here again or recommend it. If you’re cruising, just pay the extra money and park at the port so you can leave in a timely manner!

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Breakfast

DoubleTree by Hilton Galveston Beach
3.5/5101 avaliações

DoubleTree by Hilton Galveston Beach

Galveston|1.59km from city center
Another stay 1/19-1/12 2023. Check in staff on the 19th was just outstanding. Very friendly and helped us even get in a little early. Room was good, clean but shows so ware. View was outstanding and bed were very comfortable. The longboards by the pool needs some work. Order takeout waited a 1/2 hour was Then told they were only charging me half for on item because the were out of flat bread. So they only have a 1/2 flat because that is all they had left. Not sure why they would not tell you when you ordered. So two orders became just a 1/2 flat bread I just asked them to void the whole order which was not a easy task. I will say the staff was friendly thur the process. The night folks at the desk need a lot of help. Do not speak when you enter to lobby, matter of fact they do not even look up from whatever it is the two of them were doing on the computer. No free coffee in this hotel unless you have you own cup then they will fill it. Seem weird ever hotel has free coffee anymore. Had a lot of problems with billing when we checked out. They said I still owed 30 some dollars for a pre-paid room. I ended up calling Hilton Honors but after 20 minutes at two different folks was told it would be 72 hours and I still have not heard anything. The nice lady at check out worked hard to figure it out and I assume it is but have not been able to check out my CC statement yet. The manager she called on duty was no help he was rude and just left her hanging to figure it out. AGAIN SHE WAS GREAT the manager and Hilton Honors not so much.
Beachfront Palms Hotel Galveston
3.3/595 avaliações

Beachfront Palms Hotel Galveston

Galveston|4.53km from city center
The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!

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Galveston Island Convention Center at The San Luis Resort

Beachfront Palms Hotel Galveston
3.3/595 avaliações

Beachfront Palms Hotel Galveston

Galveston|0.3km de Galveston Island Convention Center at The San Luis Resort
The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!

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Explore avaliações de hóspedes de hotéis em Galveston

Buscando hotéis em Galveston? Inspire-se com avaliações reais de viajantes.
Sleep Inn & Suites Galveston Island
3.3/5102 avaliações
Clean tidy nice n very nice ppl
Courtyard Galveston Island
4.2/5101 avaliações
The facility,food , location, view was amazing
The San Luis Resort Spa & Conference Center
4.2/5104 avaliações
The hotel was perfect for what we wanted apart from the dark & dreary decoration of the rooms... dark browns, mustard & dark orange colors were not what I expected at a seaside resort! I imagined walking into a light blue or light green room as you'd see in the condos to rent. These colors were just dark & desperately need renovating. The bathroom had seen better days for sure...the bath base looked slightly grubby but it had a raised anti slip mat which often retains a darker appearance & the shower doors were streaked & didn't fit together properly. Basically it was a bit messy & unappealing! However, the facilities were excellent. Balconies are great w/ wonderful views. Club ten level allows a child free zone, which makes it way quieter & offers a free delivered breakfast or a voucher to reduce your breakfast bill @ Blakes Bistro & I believe free valet parking (apart from tips of course!) The restaurants here at The San Luis are excellent. Everything we ate here was delicious but expensive. Service was excellent also & all staff were extremely attentive & friendly.
Gaido's Seaside Inn
4/5101 avaliações
Husband and I decided to try someplace new for a weekend getaway and chose this place based on the Gaido’s name and the website stating it was newly renovated. We stayed in the “Gulf View Luxury King Ground Floor with Private Hot Tub” or “Mike’s Corner” room. This room boasted several amenities such as: upscale linens, private hot tub, THREE flat screen TV’s, Bluetooth music center, enhanced bath with separated shower/tub, wet bar, with a private entrance and patio.  What they DON’T tell you is that : The “upscale linens” stick to you all night because the AC doesn’t cool properly and you sweat all night long. The tiles in the bathroom sag with what appears to be water damage. The “private patio” is literally on the corner of a very busy intersection. Therefore, loud cars drive by all the time. There is also a sidewalk VERY close to your “private patio” which causes people to walk right by the “private patio” and your room at all hours of the night. The entrance to get back into your room from the patio/hot tub area does not have an operating lock on the door. The aluminum shutters are not made to be actual barriers to keep the public from getting into your room, and since there is a broken lock on the actual door back into the room, we had to band it shut to feel it safe to even sleep at night. The main entrance from the parking lot is also dark and not well lit at night. Does not feel safe at all. The hot tub is rusted all around the bottom and barely reaches 101 degrees. There are only TWO TV’s and only ONE of them actually works part of the time. The Bluetooth center never worked properly either. The wet bar has a filthy, rusted, and dusty plugin 6” plastic fan hooked on it that was not even plugged in. There was no purpose for this nasty fan aside from apparently showing the type of thing that is completely overlooked by the maintenance and cleaning crew. The seats besides the wet bar are stained with who knows what. The one door is also missing its knob. The enhanced bath needs a new plug to help actually hold water and the cool waterfall and other extra showers don’t work either. The soap dispensers are rusted and dirty. The electrical sockets are all rusted as well (we understand it’s by the Gulf, but have you not heard of using plastic or another material that might hold up better?) The doors will look like they have been jimmied open at least a couple of times. The tiles are not even fully covering the ceiling. If I were the Gaido’s family, I would be ashamed to put my name and reputation on this hotel. If this little hotel is this bad, I’m curious what their restaurant kitchen looks like? If it weren’t for the last-minute trip and non-refundable payment, we would have just left. What a waste of $700 bucks and we will never go back that’s for sure!! See pictures as to why you may want to skip this place too.
The Tremont House, Galveston, a Tribute Portfolio Hotel
4.6/5101 avaliações
Loved the location. Hotel was very nice and most of the front desk people were very accommodating. The lady who held luggage until we checked out was so very nice and funny. The rooms were very nice for an older hotel. The restaurant was a complete dud. Breakfast was overpriced and appeared as if it were heated up in microwave. No refills on coffee. Staff standing around and showing no interest in people there. Felt we could have gone down the street and had a better meal for much less.
Moody Gardens Hotel Spa and Convention Center
4.1/5100 avaliações
Everyone was nice and the property was conveniently located so you could walk to the main attractions. We also got a free upgrade when we informed them that it was our anniversary!

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Informações sobre viagens locais

Maior preçoR$ 5.137
Menor preçoR$ 225
Quantidade de avaliações5,540
Quantidade de hotéis1,924
Preço médio (dias úteis)R$ 1.108
Preço médio (fins de semana)R$ 1.657