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Explore avaliações de hóspedes de hotéis em Frankfurt

Hilton Frankfurt City Centre
4.6/5175 avaliações
Frankfurt City Centre (Old Town)
This was not the first stay at the Hilton in Frankfurt; we stayed back in 2013 for the Christmas Markets and decided to stay again in 2022. The hotel is an ideal location and only a short ten-minute walk to the markets in Frankfurt during Christmas. We opted for a King Executive Room with Executive Lounge access. A small selection of beers, wines and spirits was available in the evening in the lounge, with light snacks if you wanted something to eat. The lounge is not self-service like our previous visit, but the staff were excellent, and we didn't have to wait long to get drinks. Check-in was quick, but once again, no upgrade was offered as a Hilton Honours Gold Member, but breakfast was complimentary due to Gold status. The room was clean and comfortable, not exceptionally spacious, but we didn't spend much time in the room apart from sleeping. Another enjoyable stay, and we would recommend the hotel for a stay, particularly at Christmas.
Steigenberger Icon Frankfurter Hof
4.5/5116 avaliações
Frankfurt City Centre (Old Town)
We visit this hotel for one night using AMEX FHR for the booking. We are upgraded to a junior suite #569 at check in. This is the top floor at the hotel. The view from the room is rooftops, but the room is large and recently updated with every creature comfort. The bathroom is large featuring double sinks, toilet with bidet and separate tub/large shower with electronic temperature controls. There is a non functioning lighted makeup mirror and TV for the bathtub. AC for the room does not cool well but we were provided a fan to help. There are plenty of electrical outlets for charging. Staff are generally very friendly, but wait staff at the terrace lounge and breakfast are not particularly attentive. The lady working the egg station for breakfast is a little snooty. The breakfast buffet is okay but not what I expect in terms of variety for a hotel of this stature. In spite of the minor issues I plan to visit this hotel again.
Hotel Gerbermühle
4.3/518 avaliações
In the past, we have always stayed near the train station or the airport for early train ride or flight home. This time, we tried Gerbermuehle, which is about 40 euros by taxi from the airport but about 20 minutes. The hotel is a mix of original old building and new additions architecturally designed. It is not large, and it is not near shops or many eateries. But it is on the river bank and has quite wonderful food served in either the winter garden or the summer terrace. So, if you need a change from functional or modern hotels, try Gerbermuehle.
Memphis Hotel
4.1/540 avaliações
Frankfurt Hauptbahnhof
Room was clean and quiet, I had a good sleep. Like someone else said, the facilities are not brand new, but were clean, looked after and in good working order. All the staff that I met were helpful. Only thing that was a bit confusing in the Trip.com booking system was description of bed sizes, but the reception kindly helped me get through this issue so I have no complaints. As for the surrounding area, yes, it's the train station area, but at the same time that's where most of accommodations in Frankfurt are. Overall, it was a good stay.
Alexander am Zoo
4.2/569 avaliações
Ostend
For the reasonable price tag paid, from the room’s size to the huge bed, the rainforest shower option and the lovely garden view in a middle class neighborhood, i do not have any criticisms. The reception staff were friendly and effective when needed plus the area for the breakfast was roomy and clean with reasonable variation. Stayed only for one day but still i highly recommend it at the price tag and beyond:-)
Maritim Hotel Frankfurt
4.4/592 avaliações
Gallus
The reservation for my stay was made via my travel agent. This is not normally a corporate approved hotel and I now understand why. When making the booking the agent requested early check-in, but did not request guaranteed early check-in. That means if a room is available upon arrival one can check-in. If no room is available one has to wait until regular check-in time which in this case is 15:00. The hotel is located next to the trade and convention center. There are no events as yet due to the pandemic. The hotel is quiet. I arrive and ask to check-in and am told I could only do so as of the official check-in time. When I mention early check-in had been requested by my agent a second receptionist appears and confirms that rooms are available. She also proceeds to inform me that I need to pay a EUR 40 fee for early check-in. I challenged this and mentioned that no other hotel will charge such a fee if rooms are vacant at the time of the person arriving wanting to check in. The receptionist explains that staff had to work faster to ensure the room would be available for early check-in and hence the fee. As it turns out the room was last cleaned, aired and disinfected April 27th, a full six days prior to my arrival. Hence this fee is simply to rip off of guests. While the rooms are fine, the hotel is centrally located and well connected to public transport, this organized extortion means I will never book this place again.

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