Hotéis Residence Inn em Fountain Valley

We stayed here because they were the only place that would let me stay with my cat while we were waiting to move into our new home. Our short stay turned into 20 days too long. Well let’s start with there was a weird smell in the room when we entered, like a damp smell. My husband kept saying the room felt wet, which I thought was strange. After a few days in the room, there was a big puddle coming from under the fridge. I thought it was my dogs water bowl. Well after three days of this, come to find out it was coming from the wall. The air conditioner backed up due to old filter. The carpet was soaked. I am the one who figured out where the leak was coming from not the hotel. I was not offered a different room, and really didn’t want the hassle. I asked for the carpet to be cleaned but I never happens. The carpet is filthy. The bottom of our feet were a grey color when we would walk around. Gross. There are dead rats throughout the property. Me having to point them out to staff. One stayed on the grass for about 1 week. The concrete needs to be powered washed. The bathrooms need to be updated. The BBQ outside had a sour smell that you could smell when you walk by. There are large gatherings at the fire pit on the weekends, which are not following CoVID guidelines. My room keys would would intermittently. The bagged breakfast is not worth it. They only clean the rooms 1x a week if you ask. You have to call for towels. Only 1 roll of toilet paper in each room. I bought my own. You have to make reservations for the pool, which is really inconvenient. The only positives: Some staff was friendly, beds are comfortable, it is quiet. Atleast in my building.